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    • It's solved Laura.  It's in the paragraph I've highlighted here in the attachment from the IAS. Plus look at page 28 of the PDF of Bank's WS.  There is written - 157 IPS 29/04/2022 12:52 29/04/2022 14:52 YE60PZA 158 IPS 29/04/2022 12:51 29/04/2022 14:51 YE60PZA - there are the two payments. One is for the elderly woman's car. One is for your son's, but with the wrong registration. When I get a second this evening I'll add the exhibits to the WS and it will be finished. IAS adjudicator's report.pdf
    • Speeding "tickets" are not like parking tickets. They cannot be appealed.  No you won't get one of them cancelled. They were two days apart and so will be treated as separate offences. If your speed was 53mph or below you will be offered a course for one of them (cost of about £100 but no points). For the other you will be offered a fixed penalty (£100 and three points). If you want to decline either of those offers the alternative is prosecution in court, where the financial penalty will be considerably higher. Make sure you respond to the "requests for driver's details" within the 28 days allowed. Failure to do so will see you commit a more serious offence which carries a hefty fine, six points, and an endorsement code which will see your insurance premiums double. Also make sure you submit your driving licence details if you accept a fixed penalty.
    • So if I've understood correctly, you had a meeting with a company who employ PPM to manage their car park, but PPM gave you a ticket and the company refuse to get it cancelled.  Eh???!!! You are being somewhat secretive with the details and it would help us to give correct advice if you would be crystal clear about the story.  Who did you have the meeting with?  What is their address?  Why do you think it was them who called in PPM?  Were you informed about the matter of the permit by this company?  Etc.
    • What a disgraceful shirking of responsibility.  Par for the course though I'm afraid with Iceland. You could get nasty and send them a version of the below (you know the local area so change what needs to be changed). Unfortunately the people who are replying are having to comply with the company policy which is being foisted on them - which is not to cancel tickets. But you might as well send the mail and try.   Dear Cissy, thank you for today's mail. Of course you are "able" to cancel the charge, you simply contact Excel and tell them to cancel the charge. I will wait for exactly 24 hours and then contact the local newspaper XXXXX and the local radio station XXXXX about Iceland's disgraceful disability discrimination.  Nothing much happens in Gravesend so I'm sure both will be happy to do a piece which will generate terrible publicity for your store and drive away customers, which is exactly what you deserve. Yours, XXXXX 
    • You are absolutely right to be cautious. It would be helpful if you will be prepared to send me a private message containing details of the outlet and the address et cetera. It might help me to get things more into perspective. So I understand that you had a business selling your husband's photographs. You were unable to continue your direct involvement and so you made an arrangement with a manager who you trusted to carry on the business for you while you were recovering elsewhere in the country. Is this correct? This manager has possession of all the files of your husband's photographs. Is this correct? Do you have any copies of the files? You made a reference to having a Co-op. Does that mean that you are running a Co-op supermarket or groceries outlet? I don't quite understand here. In terms of the possibility of continuing the arrangement with this manager – my own view is that you need to bring the arrangement to an end and I don't see how you could trust them. As far as I can see you are asking about two issues. Making sure that the files in the manager's position are destroyed so that you regain control of the photographs. Obtaining some damages for the loss of revenue. How many photographs do you believe are in his possession? What you estimate is your loss of revenue so far – probably calculated on your average revenue over, say, the five years before you stopped your involvement in the business? You are talking here not only about a breach of contract. You are talking also about breach of copyright and frankly you're also talking about deliberate copyright infringement – which is a criminal offence. Also fraud. Additionally, if you begin the dispute with this person, I would say that they will probably leave immediately. Have you got somebody else to run the business or would that be the moment that the whole thing collapses? If it is the latter, then this is something else that you need to prepare – somebody to take over as seamlessly as possible   Also, do you know the address of this person – and do they own their own home or any other assets?  
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Compensation from Landlord/Letting Agent


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Hi Team,

 

I moved to a 2 bed furnished flat via a letting agent. Before moving into the property one of the bedroom didnt had bed in it, so we asked letting agent to request landlord to put the double bed in the 2nd bedroom for which landlord agreed in phone call with agent.

 

After agents confirmation, we moved into the flat as the landlord said he will arrange the bed in 1 week time.

 

Its been 3 months landlord didnt arrange the double bed for the 2nd bedroom. Due to which i had to sleep on the floor from last 3 months, and my wife and 6 months little kid sleep on the main bedroom.

 

Now when agent trying to follow up with landlord, he says he didnt agree for it, and is happy to arrange single bed. For which i am completely against as we didnt agree for the single bed.

 

 

Between the letting agent and landlord the conversation happened in the letting office infront of us, and the letting agent said...these phone conversations are recorded.

I have a written email confirmation from letting agent about the conversation.

 

Now i have sent a written email asking for compensation from letting agent for this sub-standard services, due to which we are having this mental and physical pain.

I am seeking the compensation of 1000 pounds for 3 months, and the admin fees i paid i.e. around 400 pounds.

 

FYI...i pay 1050 pounds rent per month, so claiming 300 per month.

I send rent directly to landlord as agreed, the letting agent is not managing the property.

 

can you please help, whether i am in right path for claiming compensation

 

Regards,

Vamsi

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Unless you have it in writing, you wont win this one; ( description fully furnished, may imply beds ) presume you viewed flat before taking it, so you knew what was being provided.

buy a bed then when you leave, maybe LL will buy it back or take it with you, or get LL to pay for single and you pay extra for double.

Why did you leave it so long to sort????

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So what lesson will they learn when Judge/adjudicator rejects your claim for compensation and admin fees?

That LL/LA taped conversation will disappear.

In #1 you suggest flat had a double? bed in one bedroom, no bed in other, but you preferred the empty bedroom and wanted LL to move the double bed, or provide another double bed? So there was sufficient bed provision for 2 consenting adults, all you needed was a cot for the 6 mo baby. Or am I reading #1 wrong?

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Before i moved in, i did get written confirmation from agent that the owner will arrange the double bed. Thats when we signed contract and moved in.

My parents visits very often so I need double bed, i dont want to compromise for single bad as i agreed to pay a defined rent considering two double beds.

Agent is try to convince LL from last 3 months...i have no option but to claim compensation for this trouble...it will be a lesson for both LL and Agent....for not handling things properly.

 

The worst part is the LL never bothers to pick the phone call...its very annoying.

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I have a written confirmation from LA, saying LL will provide the double bed in another double bed room.

It was agreed before i moved in, and that why i am paying him the agreed rent.

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Agent is not who you have the contract with! and on what terms its the LL. Agent can check with LL but cannot make promises on his behalf.

I am sure a Judge and others will say that the fact you did not have a bed is down to you for that length of time; you must mitigate your inconvenience!

Are you really considering taking court action over this?

Unless you want to get a S21, suggest you keep any claim to an amicable negotiation and be reasonable.

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