vodaphone debt need help i think i may have trump card

[gezzer123]

Hi everyone I would like your views on this as I am not sure where I stand so here goes,

 

 

I had a phone contract with Vodafone and I was coming to the end of my contract I received a letter of which I will add to this post and it states outstanding balance £90.66 and potential termination fee £13.20 and I quote from the letter

 

 

"We need to make you aware that if you do not pay the outstanding balance within 7 days, we will end your agreement and no longer provide the services to you. You would still need to pay the line rental the line rental for the minimum period-the potential amount is shown above.

 

 

Outstanding balance :£90.66

Potential termination fee:£13.20

 

 

I never paid the bill and have received a debt collection letter from FREDRICKSON asking for £197.35 as outstanding balance

I have got 14 days to pay or start legal action with additional costs:

 

 

Outstanding Balance to pay now:197.35

Court Fees: £25.00

Solicitor costs :£50.00

New Balance if proceedings are issued :£272.35

 

On top of all this,

I belong to the Experian Credit Expert site and have looked at my file on Vodafone

of which was updated yesterday (21/9/2014) as defaulted and owing £157.00 which is a completely different figure.

 

 

my question is

 

 

 

 

what should I do,

I am going to add this Vodafone letter and any feedback will be much appreciated i feel the bill should be no more than

 

 

£90.66 + £13.20 = £103.86

 

 

Please help thanks Paul

Edited September 22, 2014 by gezzer123

[dx100uk]

you need to redact that letter.

 

 

dx

[Lee Vodafone Company Rep]

Hi gezzer123,

 

Thanks for making me aware of this.

 

If you'd like any help from me, email me with your details via the Contact us form here and quote the code WRT135 - CAG Forum in the subject line.

 

Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

 

Kind regards,

 

Lee

 

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Vodafone UK

[gezzer123]

Please can anyone help

 

 

I would like to know if I have a case as I have a letter from Vodafone and I quote

 

 

"We need to make you aware that if you do not pay the outstanding balance within 7 days,

we will end your agreement and no longer provide the services to you.

 

 

You would still need to pay the line rental the line rental for the minimum period

-the potential amount is shown above."

 

my way of thinking

how can they charge £197 when on the letter it states £90.66 + £13.20 potential termination fee

 

so surely the bill should be no more than

£103.86 as it sates in letter ending all services and end agreement

[Lee Vodafone Company Rep]

Hi gezzer123,

 

So I can get this looked into further, email me via the contact details posted above.

 

Kind regards,

 

Lee

 

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Vodafone UK