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    • yet another Brexitish failure   England set to miss post-Brexit targets to clean up rivers by 2027 INEWS.CO.UK Nearly 80 per cent of England's rivers, lakes and coastal waters may fail to reach a 'good' standard by 2027, a post-Brexit watchdog warns  
    • No. The defence is different. Their defence paragraph 2.7, 2.8, 2.9, 2.10 – for the first time makes reference to an alleged term between the Packlink/EVRi contract which apparently specifically excludes the effect of the Contracts (Rights of Third Parties) Act 1999. If this is true then it is very likely that they will have closed that loophole because the 1999 act specifically allows itself to be excluded by an express term within the principal contract I think that you will have to do ask the court to require them to provide evidence by way of presenting their contract and also the date that this new amendment was inserted. I understand that your claim refers to an item which was lost a year or so ago. These give us the date. We would certainly want to know that this amendment predates the date when you first contracted with Packlink to send the item. I would want to say to the court that in the absence of their willingness to confirm with evidence the date that this contractual amendment was made, that the court should assume that this was a recent amendment and was therefore not in force at the time you made your contract. We have third-party defences on this sub- forum which are fairly recent and there has been no mention of this exclusion of the 1999 act. I think we can take it that this is something that they have put together very recently. Secondly, even if they want to exclude your third party rights, it does not absolve them from the negligent handling of your item and in respect of an action for negligence you have first party rights. You don't have to rely on third party rights – although of course, you didn't allege negligence in your original claim. We didn't advise you to do so. Maybe shortsightedly we didn't foresee this contractual amendment. Of course assuming that this contractual amendment is true – although I expect it has only been added recently – what they are saying here is that nobody in the United Kingdom who makes any contract with any parcel delivery company using Packlink will have the right to bring a claim for lost or damaged or even stolen parcels. These people have lost their moral compass. It is shabby treatment of ordinary customers who pay their money and who repose their trust in these parcel delivery companies. No wonder that the Paralegal Children are now ashamed to sign off these documents with their own names. In terms of parcel tracking information – apparently it has been destroyed according to their own data protection policy. That's their business. It's got nothing to do with you and they can't use this to frustrate the six year limitation for bring a breach of contract action or the three-year limitation period for bringing an action in negligence or other tort. There reference once again to the exclusion of the 1999 Act but this time apparently in the contract between you and Packlink – is irrelevant because the exclusion has to be in the commercial contract between Packlink and EVRi – which they have referred to in their paragraph 2.7 et cetera of their defence. I'm assuming that you propose to go ahead with this case. Please let us know when you respond and we will go forward. In the meantime, I suggest that you write a letter to EVRi. Referred to their paragraph 2.7 et cetera and asked them for a copy of the contract and confirmation of the date on which the exclusion of third party rights term was included in it. Tell EVRi that if they do not answer or if they refuse that this will be brought to the attention of the judge. Tell them also that you notice that they say that they have destroyed data in line with their data protection policy. Inform them that they do not appear to have disclosed this data protection policy to their customers. Please will they forward you a copy of it and once again if they failed to respond or if they refuse that you will bring this to the attention of the judge as well. I suggest that you post a draft of the letter here so we can have a look    
    • Good morning dx100UK Could I send the update to you privately? Regards
    • On the other thread you posted on, you asked about immigration issues. We aren't qualified to give that advice, sadly, you would need to find an authorised adviser. 'It is a criminal offence for a person to provide immigration advice or services in the UK unless their organisation is regulated by the Office of the Immigration Services Commissioner (OISC) or is otherwise covered by the Immigration and Asylum Act 1999. Members of certain professional bodies may give immigration advice without registering with OISC.' How to become a regulated immigration adviser - GOV.UK WWW.GOV.UK  
    • Hi. Can you show us the letter from the police please? Cover up your name and address. Our upload guide will help you. HB
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Trucker v Barclays **WON**


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Hi Trucker

 

I live in Essex and my case was forwarded to Basildon Combined County Court within a week of receiving Barclays Defence. They then transferred it to Southend at the beginning of April. I was then given a Stay by the Judge at Southend to last until 27 June. I have just successfully applied to have this lifted and have a hearing on 27 June at 10.00am so Southend seem to deal with things quite quickly and don't have a long waiting time by the looks of things. It more depends how quickly you hear as the typists tend to get a few weeks behind!

 

Great thread by the way.

 

Karenann

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As requested threads merged (I found 7):)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Waiting times for court hearings vary from area to area.

You need to find out the backlog times from your local court.for example my Court has a 4 week backlog so anything that I or the defence submit to them will not be looked at for 4 weeks.

This is why its important to inform the Courts immediately you are given or offered settlement and safely have the money.

This helps the Courts to allocate fresh cases.

Even with a Court hearing Barclays are only known to settle a week or so before the date arrives.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Martin,

 

It wasn't my threads that i wanted merged (lol), perhaps i didn't make that clear, it was bob_and_wendy's. I said i would pm a mod for them as everytime they updated their story it was in a new thread.

 

Mine is gonna be confusing now to anyone reading from the start but thanks anyway for taking the time and effort.

 

Trucker

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Ok

 

2 letters received this morning.

 

First in regard to asking for charges back

" I refer to our letter dated 19 April" (actually it 21 May)"

 

No offer but will have answer by 9th July

 

second letter in regard to S.A.R - (Subject Access Request)

 

quote

" I can confirm that we are unable to provide data prior to 1995 as we are only required to hold data for up to 12 years"

 

Thoughts please!!

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I assume the two letters refer to two separate cases.

 

In the first letter, ignore their timetable and stick to your own.

 

As for second letter, you could reinforce your request by calling their free phone number: 0800282390.

 

Many members have got their statements by calling the Barclays freephone number above.

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first letter sounds like the standard follow-up to the 'we'll get back to you...' rubbish. (Yes, they DO send them!:D )

 

Second letter sounds familiar; I have the same one. General consensus at the moment is that 12 years is as long as Barclays keep data on file. don't know what 'requirement' they're working to, but at least they're not claiming that the DPA has a six-year cutoff!

 

Have you seen this thread?

 

http://www.consumeractiongroup.co.uk/forum/general/80486-claiming-beyond-6-yrs.html#post712882

 

;)

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  • 4 weeks later...

Morning All

 

I recently visited a hole in the wall at a branch in Carlisle. There was a big poster on the window. "step inside and meet the nicest people in Cumbria." It must have been full of CAG members ...lol

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Yeah had i good read of that thread

 

I was led to believe that Barclays hold info back to at least early 80S

 

I was told by a Barclays contact that they actually retain the records from the date of opening the account if still active.

But the informant wouldnt put it in writing...Doh, if only I was recording the call eh?

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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Silly Me

 

Despite sending my LBA at the beggining of June I have let Barclays use the whole 8 weeks that they indicated in a letter "we will contact you soon but certainly no later than 9 July." Well thats today and nothing.

 

As i am strapped for cash and can not afford court fees at present it looks like i will have to go vis FOS to reclaim my charges back. Am i right in thinking that going this route will not allow me to claim s69 8%.

 

I have spoken to the FOS today and they tell me that their process takes up to 12 weeks, which is probably quicker than court. He did however point out that i would not be bound to any decision via them and could still go to court afterwards if i was not happy. Any thoughts welcome!!

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Have just spoken to FOS again. The very nice lady told me to include s69 interest of 8% on the complaint form The final decision will be made by the adjudicator as to whether interest should be awarded, but if i don't claim it he/she won't award it. Glad i didn't get to Post Ofiice yesterday.

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Hi Folks

 

Have just got off the phone to B's customer relations. They are putting letter in post today offering me £730, out of a claim of £975. Sorry to dissapoint you all but due to my current financial situation i am going to accept it. It will give me the funds to start court procedings against CAP1.

 

Just 1 question though, i notice from other threads that the consensus is to change the wording of the settlement form, has anyone had any problems doing this at Customer Relations stage?

 

Trucker

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First question is: are there any terms of acceptance that you're not happy with? If not, no problem. The main thing to be wary of is signing away any restriction on further claims against them.

 

I think maybe you have less clout in this situation than in a pre-court settlement, where they are defending your action. I assume they're calling this a 'gesture of goodwill'? they could withdraw the offer if you object too much.

 

:confused:

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Hi All

 

Acceptance letter returned on 14th. Their cover letter said payment will be made within 10 working days of receipt of acceptance. I wonder how long they will take? I can guess...lol

 

Trucker

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