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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Llawnroc Parking Services Ltd 2* PCN from 2014 - MIL claimform***Claim Dismissed***


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Hi All, This PCN has all changed since I last used it!!

My wife borrows my car for work sometimes, she received 2 PCN from above co. She was parked in a friends spot at her house with friends permission.

1st was 6 Feb next was 27 Mar 2014, just received NTK dated 30 May. is this not late? Letter states that if I use POPLA (not that i will, as I was not driving) I forfeit the cheaper rate etc.

Do i contact them in any way i.e lateness of letter or just to say I am not the driver

Many Thanks

 

So two windscreen tickets (NTD) on the above dates, and one Notice To Keeper referring to one of them?

A NTK has to be received between 29-56 days of the NTD to allow for keeper liability.

So this is out of time is it not?

Which means they can only chase the driver. Who they do not know....

 

Short reply stating that as registered keeper you are not liable and do not have to name driver.

No other correspondence will be entered into.

Foxtrot oscar...

Maybe not the last bit!

Get proof of postage from post office.

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Hi

The letter mentions both tickets 6/2/14 and 27/3/14 and the NTK is dated 30 May 14 Received by me 1/6/14 No photo evidence mentioned states " Breach of Terms & conditions; No permit displayed, Parked in No Parking zone (Private St). How would I word my reply please using this

 

Many thanks

Moll and a worried wife

 

 

Does the NTK mention Schedule 4 of the POFA 2012? I suspect not, and they are only chasing the driver. The keeper cannot be held liable...

Also they should have sent two NTKs as how do they know the keeper is the same person on both dates? It would be interesting to see the NTK if you could post it up redacted of personal info.

 

 

' As registered keeper of vehicle reg xxxxxxx , I have received a NTK ref no. xxxxxxx from you.

I wish to make it clear that I am not liable for this charge.

I am under no obligation to name the driver of this vehicle.

Any further correspondence from you regarding this matter will be treated as harassment, and dealt with accordingly. '

 

 

A complaint to the DVLA would be in order as well, due to the breach of their KADOE contract.

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my proposed reply

 

Thank you for your letter dated 30 May 2014, I would give a reference number but there does not appear to be one on the letter.

However for your convenience it mentions two PCNs 4055 and 91000012. According t the BPA code of practice an NTK should be sent no more than 56 days from the NTD for Keeper liability (if there ever was a NTD, I'm assuming you have a photo) 27/3/14 until 30 May 2014 ( date of letter) or 1st June 2014( date of receipt by me) equates to 63 days from the date sent or 65 days for date of receipt for Keeper liability. I wish to make it clear that I am not liable for this charge.

I am under no obligation to name the driver of this vehicle. It certainly was not me as I was working on both days mentioned and not in Truro. Without having to point out the other abnormalities in the letter

I consider this an end to the matter

xxxxxx

 

 

anything to add or omit?

 

 

I would take the red out, and add ' Any further correspondence from you regarding this matter will be treated as harassment, and dealt with accordingly. '

 

 

I would not be adding any information about yourself, as these sc@##£rs have no right to know.

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For some reason I cannot edit my post above, but ' According t the BPA code of practice ' should be , POFA 2012 schedule 4, as this is what legally allows keeper liability.

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Just received reply

 

Thank you for your email and acknowledging receipt of the NTO.

 

You are correct in the fact that POFA 2012 cannot be used because of the 56 day period, however the parking charges can and will be pursued through a debt recovery agency and a court of law because you have been notified within 6 months from the date of issue and the courts will instruct you to name the driver of your vehicle.

 

We do have photos of your vehicle as standard procedure as proof that your vehicle was at that location and would be used if necessary in court.

 

Many Thanks

 

What do the Caggers think?

 

Refer them to 'Arkell vs Pressdram ' then...

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No new tactic. Just the same old lies and empty threats from the PPC industry...

They can do nothing apart from send begging letters. They are too stupid to follow the rules that are there to help them chase the keeper.

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So do I just ignore now?

 

 

Yep...

You may get letters from their debt collector of choice, but they have NO power to do anything, apart from send letters.

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  • 1 month later...

PCS-Parking Collection Services? You say very amateurish which figures.

This is a Poxburghe company.

 

Still having to chase the driver... who they do not know, and who you do not have to reveal to them.

 

I wouldn't bother replying. You may get another in two weeks with more red ink, but it can go no where.

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  • 11 months later...
HAd all the usual threats then nothing since last year.

Just received a letter from a local debt collection agency (MIL Collections) saying they have been sold the debt.

The letter states intention of small claims court etc

final line says " Do not undderestimate the seriousness of this letter. You may NOT receive further communication from us prior to issue of small claims action.

Original tickets issue 2012!

 

 

 

There is no debt to be sold until a court says that money is owed. No credit agreement was signed...

 

 

Has the drivers identity been confirmed?

 

 

Have you been sent formal notice of assignment of the ' debt ' by the PPC?

 

 

Original NTDs were 2014 weren't they?

 

 

MIL are issuing court papers but there is no keeper liability in your case so it would have to be in the drivers name.

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NTD were issued 2012

 

 

Well in every other of your posts you are stating two NTDs in 2014.... ?

 

Does this MIL letter refer to another ticket?

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  • 3 months later...
  • 2 months later...
MIL Collections fail on home turf

 

 

 

MIL Collections took Mr Brocklehurst to court after having bought an alleged parking debt from Llawnroc Parking Services. The case was heard at Truro, where MIL are based.

 

MIL sent two representatives and Mr Brocklehurst defended himself. The Judge threw out the case before Mr Brocklehurst had presented any points on the grounds of the pictures signage MIL submitted was obviously not from where the alleged offence took place.

 

Case dismissed.

Prankster Note

 

The Judge was obviously well aware of the nature of the Llawnroc operation.

 

 

 

http://parking-prankster.blogspot.co.uk/2016/01/mil-collections-fail-on-home-turf.html

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  • 3 weeks later...
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