Jump to content


Greater Anglia trains


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3595 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Not your usual story...

 

Had purchased a ticket earlier this month from London Euston to Windermere via Oxenholme on a Virgin train.

 

It is one of those "book 'em early, buy it cheap" with a "no refund, no changes, specified train" only ticket.

 

Travel plans have changed slightly and I decided I wanted to end up in Penrith,

the next stop up the west coast line from Oxenholme.

 

Popped in to my local railway station to see if I could purchase a ticket

to cover me for the short distance involved on the train I was already booked to travel on.

 

The answer: Yes, the fare will be £6.50 (approx).

 

Great, I'll go for that,

so the guy tries to book the ticket and print it out for me.

At which point, technology and gremlins kick up a fuss and promptly spit him out.

 

The help and advice of a colleague was called upon, and despite further assistance, no ticket was forthcoming.

 

Couldn't even book the next class of ticket up despite the screen showing availability...

 

Thirty minutes of our time had been spent trying to negotiate the uncooperative booking system

and the staff were fast running out of both options and patience.

The only practical option left was to issue an excess fare ticket . Didn't like the sound of that :!:

 

As it was about the only option open at the time, new tickets were printed off and handed over

- The excess fare payable ?

 

A grand total of £0.00 :whoo:

 

 

A word of thanks to the ticket office staff for their help above and beyond what I had expected.

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...