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Hi folks. Not posted in a while, wonder if anyone can help.



Need to try and locate the sort code and account number for 118 118 Money. I'm trying to setup a self managed DMP due to a fairly catastrophic change in circumstances and have a loan with them.



Customer service has been no help (just "please pay in full") I've had no joy via email route (extremely difficult to find a working email addy for 118 Money)



Going around in circles, and want to make a payment.



Anyone had any dealings or should I just write in and complain? Seem to be getting nowhere fast.



I'm guessing no one knows, but shot in the dark...they seem relatively "new" so not holding my breath.



Hope you are all well, and thanks for any tips you can offer.

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Do you have their address? If so, use the postal order method and force them to accept payments.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..



If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks


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All I can suggest is that you write to their registered office.






CF10 5BF


This company have only been around a year and they are trading on the 118 118 name (as if the ads weren't bad enough)


Raise a formal complaint and remind them that as from today, they are bound by the rules set down by the FCA

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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