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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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nationwide verified by visa puzzled?


ziggy04

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good evening,

 

I am having problems with nationwide verified by visa .

 

I have been trying to pay my gas bill online over the last few days but the payment has been declined/not authorised by nationwide.

 

I have tried numerous times checking and double checking that I had entered all information correctly, but to no avail,

my payments have been accepted in supermarkets and today at my vets with no problems.

 

I thought it maybe a problem with british gas website

but today I tried to purchase goods online and the payment was declined again!

 

there wasn't even the security page from verified by visa to enter password etc

just a message saying we are unable to process the order as yourself cannot be verified by your bank.

 

Seems rather odd as I have made other payments and my direct debits using the visa card are going through ok,

any thoughts to why this is happening please?

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Might be a block on yoru card with certain companies. Give your bank a ring, and failing that, give the gas supplier a ring and put it through manually.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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That has nothing to do with nationwide or the OP's issue.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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thanks for the replies, do supermarkets, vets and other retailers use a different system to authorise payments? it is just nationwide verified by visa that is refusing authorisation of payments I have never encountered this problem before

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Each retailer uses different merchants. Some have different methods to process transactions than others.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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why cant you pay the gas bill by bacs on your banks internet webportal?

 

you don't have to use the card at all?

 

is this a debit card or a credit casd.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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The similar system used by NatWest and RBS (natwest secure) often 'drops out' make 1 payment then rejects others or does not recognise password.

 

I wonder if it's due to overload.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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why cant you pay the gas bill by bacs on your banks internet webportal?

 

you don't have to use the card at all?

 

is this a debit card or a credit casd.

I have now paid via bank transfer , I have always paid via british gas website by nationwide visa debit card with no problems until the last few days

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well its got a bit more frustrating today, I tried to phone nationwide customer services had to go through security check didn't get through to anyone as their system didn't recognise my internet banking pass number! It's the same one I have had for years. still cannot use my card online just getting authorisation declined message,popped into my local Sainsbury's card declined there as well. Logged on to my Nationwide internet bank account signed in with the pass number they don't recognise, and paid the gas bill.... what a pain in the backside

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Go to your nearest branch and speak to a manager. Not a front desk monkey, but the actual manager.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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