I got cheated, looking for help

[Ashwin Ajit]

Hi,

On the 18th of November, I made a purchase of 125 Handmade Origami Cranes from a person called (name removed) via the website etsy.com. I believe she is from the U.K.

 

After messaging her back and forth, and requesting pictures of her recent work, I went ahead with the payment. I didn't think I would get cheated because the website seemed legit. Her profile on the website is as follows: etsy.com/people/nothingbeatshandmade

 

I made a payment of 25 pounds, which deducted 2,640 Rupees from the credit card. She said it would take 2-3 days to make and deliver and should arrive a week after that.

 

After that for about a week she had been lying said that the product has been sent, and to contact my local post office to check on the status.

 

Last night when I contacted her again, she revealed that there were no cranes made, and there was no way of her returning my money. I am going to repeat the exact message that she sent me: " There is no cranes. They were not posted. Sorry for this, I tried to learn how to do it but I just couldnt learn. I am only 14 years old and dont have means to pay you back, I am sorry. "

 

I have proof of transaction and all the conversations made with this person has been recorded on the website.

 

I tried contacting the website admins but I have not received a reply as yet. She has threatened to close her account if I tried to report her.

 

What should I do to get my money back?

[silverfox1961]

Hi and welcome to CAG

 

I have moved your thread to the online forum where I hope help will be forthcoming.

 

Based on your post, you are in India so our knowledge of how the banking and credit card system in your country is going to be limited.

 

If you used your credit card to pay with PayPal then you can raise a dispute with them.

 

Please check whether you can do a chargeback with your credit card provider.

 

you may need to copy the correspondence from the seller.

 

I will be removing the name you posted above just in case this is not the correct person.

[citizenB]

You should indeed report the account to the Etsy Administrators. I would imagine they would be horrified to know that someone is abusing their account in this manner.

 

This is something I would expect from Ebay, not Etsy !!

[ericsbrother]

You should indeed report the seller as being only 14 and demand that etsy take steps to recover your money. Like Ebay, they have a client verification process that includes having an active debit card or paypal account. The money can then be recovered by etsy via this payment method an dif the account is the sellers parents' a/c then even better as it will make them take a closer interest in their offspring's activities.