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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, what is the reason for the suspension please?

 

And how many work colleagues have access to your FB profile?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 3 months later...

"Reasonable" time period - so you need to allow a bit for holidays, and if there had to be a new investigation

 

Facebook usually falls under either harrassment or bringing the organisation into disrepute. Or "messing about on the internet when you should be working." Policy not often required.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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It's not the fault of the technology.....that's like saying "damn pen and paper!" as you send your mate a note slagging off your boss....

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Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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well, I guess someone was offended by them.

 

What grounds are you appealling on?

 

Also if you are sure you have a case I'd get your ET forms in now.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Identical or similar?

 

Either way, if you think you have a case, lodge your ET forms and pay your fee.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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what exactly did you say, and who saw it?

 

I can call someone an offensive racial slur, they work somewhere else, and someone from work sees it and is offended by it. That'd be a problem for an employer!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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It was an anonymous letter that I have proved was malicious not a genuine complaint, and the posts were topical tongue in cheek humour, and my settings were private friends & family only, so no one unless invited could view

 

Ok - I can't offer an opinion without the exact wording, and I can understand you not wishing to post that. I think you need to see a solicitor.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Emmzzii,

 

Not blaming the technology, just annoyed someone else has got themselves in trouble on there.

 

Really need to think about stuff you put on there, it doesn't appear to matter about the privacy settings.

 

You are completely correct smokejumper! Privacy settings mean very little.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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  • 5 months later...

I think you were unlikely to have been dismissed simply for social media use and it may have been bringing the company into disrepute or theft of company time.... what does your actual dismissal letter say?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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So the dismissal wasn't for use of social media.. so the fact they have no media policy is irrelevant.

 

Sadly one of those things, if you wouldn't say it to the bosses face, you don't put it in writing. Old problem, new medium.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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well, you can go into some more detail on "tongue in cheek humour" for a more detailed opinion, but as I say, if you wouldn't say it to the boss's face...

 

Things that would get you sacked at my place if you posted on FB

 

..my clients are so stupid they..insert punchline

 

anything racist or sexist

 

my boss is a *insert curse word*

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I'd say it's important to know when you're flogging a dead horse.

 

Panel member who doesn't like t'internet? Doesn't change what you posted. Irrelevant.

 

Additional info after the event - depends. Depends if it was substantial or if they had enough to let you go at the first investigatory meeting, etc.

 

Being a union member would be handy here as they'd know what sort of penalties others had got.

 

Pleading overly harsh penalty and oodles of remorse tends to get you further at appeal than arguing the toss about why management are evil. Is only logical.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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