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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Never Paint Again (NPA) / Independent Warranty Association (IWA)


lisag
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This is a follow up to this thread:

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?269220-Never-Paint-Again-All-Seasons-Wall-Systems-Warranty-Issue

 

The original thread ran from July 2010 to May 2011. The thread was then closed as the issue I was having with the wallcoating had been resolved.

 

Unfortunately, it did not stay that way, so I am posting an update to act as a 'consumer review' to the Never Paint Again experience that I have had.

 

So, in September 2012, following some fairly heavy rainfall I noticed that I had a number of new damp patches appearing on the internal walls of the property, mostly in the lounge but also in the hallway, the dining room and the bedroom.

 

I attempted to contact All Seasons Wall Systems but discovered that the company had been dissolved. Luckily, I had my insurance backed warranty to fall back on so I contacted the Independent Warranty Association (IWA.biz).

 

To cut a VERY long story short, the contractor that IWA appointed to remedy my problems never materialized, and I was eventually told to find my own contractor to do the remedial works. I also had to jump through many hoops of paperwork and red tape to get IWA to agree to a quote and to reimburse me after I had paid the contractors bill. This whole process took 8 months, during which time my property was left with damp coming in for the long wet winter and spring that we had.

 

The remedial work was finally completed in May 2013, but IWA refused to do anything about all the internal repairs that I was then faced with, stating that the insurance did not provide cover for that.

 

So, I made a complaint to the Financial Ombudsman Service, on the basis that 8 months was an unreasonable length of time to take to process a claim, and has caused me to suffer substantial loss. This complaint was upheld, and IWA have finally just settled. The whole process took over 11 months, and was extremely stressful and time consuming.

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  • 3 years later...

I have not see any information on this so apologies if a repost.

 

The director of All Seasons Wall Systems, Mr Michael Richard Ackroyd is now the director of SPECIALIST RENDER SUPPLIES LIMITED and WCC SYSTEMS LIMITED. He also trades under the name The Wall Coating Company (TWCC)

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  • 1 year later...

Thank you Lisag for your threads and posts. I am sorry you had to suffer so much. I was considering using NPA and was looking for reviews when your posts on here came up. I am glad I have seen them and do not think I will be using NPA as a result.

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Hello and thank you, yes they pop up when you google looking for painters to paint the outside of my house.

All singing and dancing website, it looked too good to be true though and having been on the receiving end of bad tradesmen a few times no matter how good they seem, they aren't always that good so I looked for reviews and I'm glad I did.

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god is he still fleecing people

 

tell us the details UL

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

:thumb:

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Share on other sites

:whoo:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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