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    • Hello, firstly thank you for reading this. I know no one wants a long winded back story. So I’ll be breif. I entered a local store to buy some paint (which I did pay for) I am honestly not a bad person or a theif.   Didn’t have a basket or trolly as was on my lunch break. Whilst picking up the three tubs of paint placed some masking tape in my pocket (it was hanging out of so I had every intention to pay) just didn’t have a hand free. Paid for my goods (forgot about the £4.39 masking tape) I’ve got so much going on and im not well at all (like I say no one cares I get that) also have autism so wasn’t thinking particularly like others do maybe (who knows my minds going around and around) I left the store after paying, was pulled back in by security. Asked for the tape which I gave immediately  shook up. Gave them my ID and details. I was given some paper and told to expect a large fine in the post for their time and the tape and sent on my way. my questions are: I hardly ever go out without support so the ban I guess I can’t go there now for anything (their loss) - ok but is my photo going to be all over with my name? how much am I expecting in the post as a fine? I have sent them cash in the post recorded signed for delivery to arrive tomorrow (incident happened today) for my error. Their Address was on the bit of paper. i have read two posts on this page but they were from many many years ago so I hoped for updated advise please? 
    • V important you read lots of BMW threads too !  
    • So should I send them a new SAR and put my date of birth on it? Or do I need to send them some proof? Driving license? 
    • Thanks so much for your help!! I've emailed them, and when they reply saying they can't do it I'll reply and state my rights. I'm so glad I found this forum, and will read all of the posts I can find and help guides available for the future. Really can't thank you enough.
    • utter BS, doesn't matter you signed it. pers i'd be writing as per the other threads here rejecting the car as not as described under CRA etc and be done with it. as its a debit card you could also do a full chargeback within 120 days to your bank and simply dump the car back to BMW. 100's of like threads to read here. get your ducks inline. make sure you know what you are doing and off you go. dont take any BS from BMW, no matter what you sign it does NOT remove your consumer rights. p'haps it might be on the off chance you are a good manager , a quick phonecall tomorrow saying you dont want it because (no bla bla fitted) it might be resolved in 5 mins..i will guess to date you not tried
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt Management Advice


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I'm currently working abroad teaching English for a year after University. While here, I was also working as a marketing consultant for a UK company back home, and they were paying me around £800 a month. However, last month they cut my salary significantly to just over £300 a month. So i'm in a bit of a pickle now. I have various creditors, including 3 payday loans which were due to be paid at the end of July, and now are overdue with interest accruing daily.

 

I currently have 8 creditors to pay:

 

Payday loans: Quickquid (£450) Wonga (£450) Paydayuk (£450)

Credit Card: Capital One (£250)

Phone Contract: O2 (£150)

Bank Overdraft: Clydesdale Bank (£350 - currently in Default and missed previous payment plan)

Utility: British Gas (£350, currently paying £35 monthly in payment plan)

 

Total owed is around £2500. Normally, this wouldn't really be a huge issue as with my original wage, I could afford to pay them off after a couple of months. However, with my income now at around £400, after deducting rent and expenses I only have about £50 to cover my debts...

 

Due to my missed payment history and the default with Clydesdale, plus the recent non-payment of the payday loans, my credit rating is seriously damaged and I'm unable to secure any sort of loan to help consolidate this debt. Also, my family have their own financial issues at the moment so I cannot borrow from them.

 

What is my best option in these circumstances?

 

Since I already have a Default registered on my credit rating, I'm most likely going to be screwed for getting any decent loan / credit for 6 years anyway. Is it worth trying to have my debt partially written off through some agreement, if my credit rating is already in a dire state?

 

Any help would be great

 

Thanks

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I'm currently working abroad teaching English for a year after University. While here, I was also working as a marketing consultant for a UK company back home, and they were paying me around £800 a month. However, last month they cut my salary significantly to just over £300 a month. So i'm in a bit of a pickle now. I have various creditors, including 3 payday loans which were due to be paid at the end of July, and now are overdue with interest accruing daily.

 

I currently have 8 creditors to pay:

 

Payday loans: Quickquid (£450) Wonga (£450) Paydayuk (£450)

Credit Card: Capital One (£250)

Phone Contract: O2 (£150)

Bank Overdraft: Clydesdale Bank (£350 - currently in Default and missed previous payment plan)

Utility: British Gas (£350, currently paying £35 monthly in payment plan)

 

Total owed is around £2500. Normally, this wouldn't really be a huge issue as with my original wage, I could afford to pay them off after a couple of months. However, with my income now at around £400, after deducting rent and expenses I only have about £50 to cover my debts...

 

Due to my missed payment history and the default with Clydesdale, plus the recent non-payment of the payday loans, my credit rating is seriously damaged and I'm unable to secure any sort of loan to help consolidate this debt. Also, my family have their own financial issues at the moment so I cannot borrow from them.

 

What is my best option in these circumstances?

 

Since I already have a Default registered on my credit rating, I'm most likely going to be screwed for getting any decent loan / credit for 6 years anyway. Is it worth trying to have my debt partially written off through some agreement, if my credit rating is already in a dire state?

 

Any help would be great

 

Thanks

. Go to your local citizen advice beauru they will do an income and expenditure form and deal with your creditors,this is free of charge and they give the best advice,good luck.
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. Go to your local citizen advice beauru they will do an income and expenditure form and deal with your creditors,this is free of charge and they give the best advice,good luck.

 

It's not possible for the OP. In the very first sentence they point out that they are living overseas.

 

One default is very likely to have a big impact on your credit file for sure. You've two potential options, though. The first is to negotiate reduced payments on an informal basis - this is usually achieved by completing a financial statement and making affordable offers of payment.

 

Your second option could potentially be a Debt Relief Order: http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=37_debt_relief_orders

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. Go to your local citizen advice beauru they will do an income and expenditure form and deal with your creditors,this is free of charge and they give the best advice,good luck.

 

Thanks for the reply 64doogz. The problem with that being: I'm working in South America as a teacher at the moment on a 1 year contract. I won't be able to get any face to face help over here! Just over the phone at best to sort everything out.

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It's not possible for the OP. In the very first sentence they point out that they are living overseas.

 

One default is very likely to have a big impact on your credit file for sure. You've two potential options, though. The first is to negotiate reduced payments on an informal basis - this is usually achieved by completing a financial statement and making affordable offers of payment.

 

Your second option could potentially be a Debt Relief Order: http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=37_debt_relief_orders

 

Thanks for the response sequenci. I should point out that i'm of Scottish nationality and therefore that wouldn't apply to me? Thanks

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Thanks for the response sequenci. I should point out that i'm of Scottish nationality and therefore that wouldn't apply to me? Thanks

 

It wouldn't sadly. That said in Scotland Bankruptcy is far cheaper than it is down here:

 

http://www.nationaldebtline.co.uk/scotland/factsheet.php?page=01_bankruptcy

 

What's useful is that in Scotland they've done away for the need for you to attend a court hearing too.

 

You could have a go at going through this, it's pretty useful! http://www.mymoneysteps.org

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  • 2 weeks later...

Do you think that bankruptcy is really the best option for me sequenci? Or is it more sensible for me to try and see if my creditors will accept token payments of a couple of quid, for a couple of months, until i'm back in the UK and earning a decent amount again? I'd say within 4-5 months i'll be back on a wage of 1k or more a month.

 

I spoke to payplan and they're going to arrange a call to go over my finances etc, and try arrange a plan with my creditors. Like I said before, I can probably set aside £50 a month at most to repay them all. Regarding the payday loans, have to give decent kudos to Wonga as they immediately froze my interest for 30 days to allow me time to give them an income expenditure sheet etc. Quickquid and Paydayexpress, not so kind. I'm also trying to open a couple of basic bank accounts, before my credit report really gets messy.

 

Since my credit is already at its lowest point and with the default, pretty much barred from getting any credit until that is discharged...what should I do?

 

What are the repercussions of my different options:

 

Declaring bankruptcy and wiping all debt

Trying to arrange a partial debt write-off with my creditors

Arranging payment plans to repay all of my debt currently owed

 

If repaying all of my debt currently owed is still going to knacker my credit, then i'd rather come to an agreement with my creditors to write off most of the debt, pay a small amount for a couple of months, and then repay the remaining balance in full...is that possible?

 

Thanks again for your help.

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Given that we're dealing with payday loans you've probably two decent options here.

 

1) Bankruptcy

2) The Debt Arrangement Scheme (http://www.dasscotland.gov.uk/)

 

The latter is very useful as it's an arrangement which is binding on the creditors - which means that interest and charges are guaranteed to be frozen, and that your creditors will not be able to enforce any court orders against you whilst it's in operation. The important thing to do is to consider how long it'll take to become debt free. If you feel that you can clear it within a few years then bankruptcy *may* be quite a harsh mechanism to consider. It does, however, offer a massive amount of peace of mind - and for many of the people I've helped it allows them the ability to make a fresh start quickly. The DAS is great too as it's NOT a formal insolvency measure but it IS binding on the creditors. It's a bit of a win/win as far as paying a monthly payment to the creditors is concerned.

 

If you can raise a lump-sum then making offers of full & final settlement could be a useful route forward also.

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