Jump to content


  • Tweets

  • Posts

    • Good morning all, No further communication with P2G so now submitting my small claims action. Would be grateful for any feedback on my description of claim before I submit later. The defendant in this case is Parcel2Go Limited The claimant sent a parcel using Parcel2Go Ltd as a broker and Evri as the shipper containing two handmade bespoke wedding trays to a customer with tracking number P2Gxxxxxxxx. The parcel was never delivered although the defendant stated that three attempts had been made to deliver the parcel.  The claimants customer waited in for four days to receive the delivery but no delivery was attempted. There was no communication with the claimants customer.  Despite many web chats and emails the parcel was not delivered and on the Parcel2Go website it stated that the customer had refused delivery. This was not true as no delivery had been attempted.  I was informed that the parcel was being returned to me but after waiting three weeks was informed by Evri that the parcel was lost. I was offered compensation of £20 + shipping fee which I refused and after sending Parcel2Go a Letter of claim this was increased to £75 which I also refused. It is clear that the defendant is responsible for the loss of the parcel as they did not act with reasonable care and skill when handling the claimants parcel, contrary to section 49 of the Consumer Rights Act 2015. The claimant therefore seeks £370 in respect to the value of goods plus court costs. I thought it might be better to use the CRA rather than the Supply of Goods and Services Act as we are sole traders - is this correct?
    • No new development, I'm afraid. The last update I received was a letter from the court, advising that the case had been transferred to Croydon County Court.
    • Read how your orgnisation can make opportunities and employment more accessible for disadvantaged young people.View the full article
    • Hi, I am aware there’s been few threads about this already but just wanted to confirm information on my case. I was with Village gym last year(2023) on initial 6 month usual contract they do, I lost my job and due to that I couldn’t afford to pay for gym nor I had any motivation to go to gym at that time so they sent me arc phone message in September 2023 that I owed them £140 so I paid them back on instalments in 2 months time.  Then I started receiving new years deals in December 2023 and I decided to give them a call but they never mentioned anything about 6 month contract or anything, only that it would be monthly rolling contract and I paid them for 2 months and then I realised both months they charged me £59 instead of £38 they offered me on the phone when I mentioned that I am still student, even though before I was paying £43 a month in mid 2023. I spoke to gym entrance lady and she said I should give a call to gym on the phone number so I did and whoever answered said they’ll pass my info to manager and he will give me a call back in 24 hours, of course no one called me back so I called again and they said same thing. And of course once again no one got in touch with me so I got tired of them charging me more than they should and decided to cancel my direct debit and stopped going there as I got new job with rotation shifts which is not good for me as I cannot visit gym after I finish at 10pm every second week.  And now in April I received arc message saying this :  Also they have my old flat address where I used to live. What is the  best thing to do for me please? Thank you!
    • Richard Holden refusing ro answer Jon Craig's questions in a Sky pool interview and his spad argiung about the questions. As Jon said, not his finest hour.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Empingham/Aktiv Kapital - endless contact!


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4007 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, Guys!

 

This crew keep leaving messages on our answerphone, and now a letter has arrived from them, addressed to my husband,

regarding a supposed debt he owes to something called Aktiv Kapital.

 

This is nothing to do with him at all, totally not his debt. It's for just over £468.

 

The envelope said "80% discount available for a limited time only!" like it was a hotshot product at a knockdown price!

 

He's starting to get a little bothered by this, despite the fact it's nothing to do with him.

 

The letter says "we know that you are still living at this address, and we urge you not to ignore this letter, but to take action before we send our doorstep collector".

 

I have told him we should ignore this completely, as there really is nothing they can do, but he's uneasy,

so I said I would consult all you Oracles out there in CAG land.

Am I right?

I just want to reassure him.

 

Thank you so much,

 

Catherine.

Link to post
Share on other sites

Last time I got a doorstep letter, from those idiots at Capquest, I lived abroad and wrote to their "collections manager", called Anne Mcshane (i have to laugh every time I mention her name, she got everything wrong and they had to write the debt off), and I inquired how was she going to visit me in Taiwan, was she going to flying economy class or or business class to visit? Haha.

 

So I called her on her direct dial number at the CrapQuest office to arrange a doorstep visit: her doorstep! Her details had been plastered all over the Internet, so I assume she had upset a few people. She went very quiet when I said that I was sending my collector that same evening. She even refused to say what time she would be home. Anyway, that night she never answered the door when my collector called.

 

It's funny isn't it how the bullies go all silent when the tables are turned.

 

Shortly afterwards, her direct dial number was removed, as she received multiple calls from insurance salesmen, double glazing sales people, debt collectors, etc. as a result of the presence of her details online.

 

Poor thing!

Link to post
Share on other sites

I have told him we should ignore this completely, as there really is nothing they can do, but he's uneasy, so I said I would consult all you Oracles out there in CAG land. Am I right?

 

 

 

There is plenty you can do.

 

They won't stop unless they know he isn't the debtor. Aktiv Kapital are debt purchasers, so the original debt will be for something else - a credit card, loan, bank account or whatever. The 80% discount bit shows that this debt will be a wrong'un - statute-barred, or no paperwork. DCAs who work with lemon debt like this will try all sorts, such as writing to everyone with the same initial and surname as their records show.

 

Once your certain he doesn't owe anyone, start by sending a letter addressed to the Compliance Manager:

 

Dear Sirs

 

I refer to your demands for payment with ref: xxxxx.

 

Take notice that I dispute that I owe any money to you or any company you claim to represent.

 

Your demands and threats to send collectors to my home are causing me anxiety and distress and I consider that they amount to harassment.

 

I require you to cease contacting me, and to remove my details from your databases.

 

Yours etc.

Link to post
Share on other sites

Thank you alisindebt and Scarlet Pimpernel - I had a good laugh about Ms McShane, too!

 

My husband is absolutely certain this is nothing to do with him

- he's never had a credit card,

and we paid off his one and only personal loan two years ago.

 

He's still got the same bank account he's had for years, with no overdraft.

I'll suggest to him that we send the letter that Scarlet Pimpernel has put in his reply to me.

I'm convinced that they are fishing for business, in any case.

Link to post
Share on other sites

Another trick I got up to with the rather dim "McShane", was that I realised the so called "debt" was an Egg loan. Egg knew that I was abroad but still decided to sneakily get a CCJ against me, knowing that I couldn't defend, because, eerrrm, I was working overseas.

 

When I eventually got my post sent to me, I realised they had gone to court knowing I couldn't defend, so I had the CCJ set aside. Of course, this now meant I had a prior dispute with the OC, which means the debt cannot be collected by a third party DCA.

 

But Egg and DCAs only understand one principle : sh** on people. So, this is so funny, Egg sh** on CrapQuest by selling the debt to them outright, knowing they could never collect.

 

So when that moron, Anne Mcshane tried to collect from me, I had very great pleasure in wasting her time and stringing her along for a year, before I had the humility to tell her she could not collect on a set aside CCJ, that was subject to a prior dispute with the OC.

 

During that time, she broke every rule in the book and if I was still in the UK, I would have sued her ar*e off.

 

I really enjoyed getting her threat o gram emails and letters, as I even gave her my address abroad to test whether she stupid enough to write to Taiwan. Yes, she was that stupid! Haha.

 

To this date Capquest have steadfastly refused to refund the token payments I made to them, which only goes to show what they are like.

 

In conclusion, I treat DCAs the same way that they treated me, with utter contempt.

 

See my threads on here ;I wrote of all debts and was refunded every single PPI payment.

 

In short, lead DCAs on and they always drop themselves in it. Bye bye McShane.

Link to post
Share on other sites

check his CRA file and ensure its not been trashed

 

see below

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

Alisindebt - I'm beginning to think that you rather enjoy humiliating Ms McShane and all others like her! Don't we all?!!I shall be firing off the letter suggested by Scarlet Pimpernel later today, and just daring these eejits to contact us again. As far as I'm concerned it is most definitely harrassment.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...