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    • You can edit the answers to be in red or would you like me to do it? HB
    • Apologies dx100uk  I did not put the answers in red  Thank you all for your patience. H
    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
    • So, your response was not received by the SCP as you did not send it with a valid stamp. Therefore, from my two option in post #14, the first option is the only one available to you, but you do not have the option of asking to be sentenced at the fixed penalty level as the reason the SCP did not receive your response was down to you. Here's a reminder of what to do: Respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box state that you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. This is a tried and tested method to deal with your problem and is almost always successful. Before the pandemic it was necessary to attend court to do this "deal" because it needs the agreement of the police prosecutor.. During the pandemic courts made every effort to have as few  people as possible attend and they began doing this deal under the "Single Justice" procedure without the defendant's attendance. Some courts have carried this procedure on whilst others have reverted to a personal attendance being necessary. If you are required to attend, your case will be taken out of the SJ procedure and you will be given a date for a hearing in the normal Magistrates' Court. If that is the way they do it in the area involved you will have to attend, see the prosecutor and offer your "deal" in person. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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old co-op debt being chased by..


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My wife and i requested from Coop an original signed agreement on the 4th April,

we received a letter back on 30th April to say they are unable to provide us with it because of the time elapsed

because records arn't kept beyond 6 years.

 

Then on 7th may a photo copy of the original signed agreement arrives.

 

Now correct me if i'm wrong but i'm sure i read somewhere that your credit limit

must be stated on the original agreement...Is this correct ?

 

As it only says....Your credit limit will be determined by us from time to time we will give you notice of your credit limit.

 

I can scan the agreement if needed.

 

We took the agreement out in 2005

 

Is there anything that is wrong with this?

 

Thanks for any advise.

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tell us who is chasing you please?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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When was the last date of payment or WRITTEN acknowledgement of the debt?

 

In regards to the CCA response, the CCA must be a full copy of the original, plus terms and conditions of the account at inception and at closure.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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credit card cca's don't necessarily need a credit limit.

 

what is your problem please

why did you cca them?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok so this is a joint CC?

 

why did you cca them?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

When was the last date of payment or WRITTEN acknowledgement of the debt?

 

In regards to the CCA response, the CCA must be a full copy of the original, plus terms and conditions of the account at inception and at closure.

 

We have been paying at a reduced amount for about 2 years we havn't missed a payment but eveytime they assess a default goes against my name.

 

The copy they have sent me is a full copy.

 

Am i correct that the original that we signed all those years back must have a credit limit stated on it ?

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credit card cca's don't necessarily need a credit limit.

 

what is your problem please

why did you cca them?

 

dx

 

Because the debt seemed to spiral without us using the card, we are not sure the amount is the right amount. We can account for about 3000 but somehow it spiraled to nearer 6000

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I bet you've heeps of reclaimable PENALTY charges

 

late /over etc etc.

 

have you got all the statements?

 

if not i'd SAR them.

 

I wouldn't bank on the no credit limit being a get out as such.

 

but, if you've been on reduced payment plan

ideally they should have helped you by freezing interest and stopping the unlawful penalty charges.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I bet you've heeps of reclaimable PENALTY charges

 

late /over etc etc.

 

have you got all the statements?

 

if not i'd SAR them.

 

I wouldn't bank on the no credit limit being a get out as such.

 

but, if you've been on reduced payment plan

ideally they should have helped you by freezing interest and stopping the unlawful penalty charges.

 

dx

 

 

Sorry to seem ignorant but what is Sar ?

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I'm in agreement with Dx. You NEED to SAR coop and get the full facts of your account. As dx says, the debt is most likely made of charges and interest, all of which can be reclaimed.

 

Forget about the credit limit for now and concentrate on the facts.

 

but, if you've been on reduced payment plan

ideally they should have helped you by freezing interest and stopping the unlawful penalty charges.

 

yep. If they have still levied interest and charges after a debtor has informed them that they cannot meet the repayments due to financial difficulty, it would be seen as unfair due to it being a violation of OFT guidance on debt collection.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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click the sar

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

When was the account originally opened ?

 

A Subject Access Request is a request for all information a bank has in respect of your financial relationship them. It will cost you £10.00 and there is a draft request in the CAG library, linked at the top left of each screen.

 

They are actually supposed to keep certain records for 5/7 years AFTER the relationship has ended, which it appears is not the case here.

 

It is interesting that they would not keep a copy of the original document don't you think? Is there perhaps something wrong with the way it was set up?

 

Almost certainly that they have continued to levy interest and charges after your having advised that you have a financial hiccup, which does seem very unfair and probably is in direct conflict with their own code of conduct - the Lending Code. I have attached a copy for your information, read all of section 9.

 

Once you have received your statements from the SAR, then you can reclaim any default/penalty charges.

 

If that doesn't significantly reduce or wipe out the debt outstanding, then you should be requesting them to cease adding interest and charges whilst you are in a payment arrangement.

 

Do you know if there was any Payment Protection Insurance on the account?

 

Have they issued a Default Notice (this has nothing to do with the default they are recording on your credit files). It is a statutory notice they must issue under the act.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Oops.. sorry forgot to attach the Lending code..:doh:

 

 

[ATTACH=CONFIG]43778[/ATTACH]

 

You need to read Section 9

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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When was the account originally opened ?

 

A Subject Access Request is a request for all information a bank has in respect of your financial relationship them. It will cost you £10.00 and there is a draft request in the CAG library, linked at the top left of each screen.

 

They are actually supposed to keep certain records for 5/7 years AFTER the relationship has ended, which it appears is not the case here.

 

It is interesting that they would not keep a copy of the original document don't you think? Is there perhaps something wrong with the way it was set up?

 

Almost certainly that they have continued to levy interest and charges after your having advised that you have a financial hiccup, which does seem very unfair and probably is in direct conflict with their own code of conduct - the Lending Code. I have attached a copy for your information, read all of section 9.

 

Once you have received your statements from the SAR, then you can reclaim any default/penalty charges.

 

If that doesn't significantly reduce or wipe out the debt outstanding, then you should be requesting them to cease adding interest and charges whilst you are in a payment arrangement.

 

Do you know if there was any Payment Protection Insurance on the account?

 

Have they issued a Default Notice (this has nothing to do with the default they are recording on your credit files). It is a statutory notice they must issue under the act.

 

 

Asi said earlier thay have now found the original agreement , we took it out in 2005.

 

Yes a default has been added, its a statuary course of action they said.

 

Shall i copy and post the agreement to see if theres anything anyone can spot that makes it void?

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Some companies do issue an automatic default notice when a payment arrangement is entered into. Tesco is one that does this. Yes, if you wish to post the document up for us to have a peek at. Do make sure you edit out any personal details. If you follow the instructions below then you should have no problems. .

 

 

Dx100 – Instructions on uploading pdfs

scan the requiredletters/agreements/sheets

as a picture file

remove all pers info inc barcodes etc using paint

but leave all figures and dates.

goto one of the many free online pdf converter websites

convert the image to pdf format.

or ir you have PDF as an installed printer drive use that

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

the hit reply button

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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done it for you

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

I have had a look at your account settings and can see nothing unusual.

 

Can you please do one last check regarding the "go advanced" button?

 

Scroll right to the very bottom of the thread to the "quick reply" text box.

 

Beneath that and to the right you should see two buttons, one says "Post Quick Reply" and the other should say "Go Advanced".

 

What do you see in the way of buttons?

 

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