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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • dx100uk
      Wrong settlement quote given on PCP.

      By dx100uk · Posted

      yes might be the best idea. you'd only at best get 8% flat interest and that unusual on a GOGW if this was what it was. simply contact the FOS and let them know its resolved. dx  
    • tobyjugg2
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By tobyjugg2 · Posted

      If you’ve ever wondered how you might fare in armed combat, the first 20 minutes of Steven Spielberg’s Saving Private Ryan is likely to make you thank your lucky stars you were born too late to storm the Normandy beaches on June 6 1944. I suspect many of us might be driven to identify with those men who were absolutely turned to stone by fear. And yet these young men, mainly conscripts, screwed their courage to the sticking point and did the job the fate had chosen for them, heroes all.   .. UK PM Sunak perhaps thinks he understands mind numbing fear better than many as he dishonorably fled the beachhead to do nothing more than double down on dishonest spin and lies from the safety of a UK studio .. The Normandy heroes who not only held their positions, but advanced through hell to a victory that changed the entire course of history .. undoubtedly hold a different perspective.     from a perspective in TheConversation     .. 'That was the slot that sunaks team offered for the interview
    • BankFodder
      Evri has probably lost a Parcel again.

      By BankFodder · Posted

      Yes, send a message to the purchaser but keep it very friendly and simply that you noticed that the package has now been delivered.  I suggest that you ask them if they want to keep the package still or if they would rather return it and that if they want to keep it then please will they return your payment to you to your PayPal address. Keep it as polite and friendly as possible and then we will decide what to do if he doesn't reply or refuses.  Meanwhile I will have a look at Google earth and see if you are able to spot the gas meter outside the house to get an idea if the delivery is real. Get a screenshot
    • axil23
      Wrong settlement quote given on PCP.

      By axil23 · Posted

      Santander have sent their final response and have agreed that they were in the wrong. They will be refunding me the amount I am due and £50 for the delay.  Just the interest factor would be more than double the £50 that they are offering. Thinking to just close this and move on. Is this what you would do?  Opened a FOS case on the 1st of June but haven't heard back yet. 
    • ProperDribbly
      Evri has probably lost a Parcel again.

      By ProperDribbly · Posted

      It just been delivered and ive had a live chat with p2g to get some proof of deliverey and they send me a picture of the parcel placed in a gas meter box which they class as a ' 'Safe Place'  and not placed into the hands of the buyer which is either a good thing as the buyer can claim he never received It so i can claim against p2g or a bad thing . Do p2g have coordinators when taking pictures and scanning of parcels ?  I know Royal Mail do ... I'm going to send the buyer a message and see what he says

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Council Tax - Tit for Tat?

impecunious

By impecunious
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impecunious

impecunious

Posted
Posted

Despite the fact that I'd calculated I'd paid ALL my council tax liability for 2012-13, I still kept receiving demands for council tax which I queried by e-mail and phone, then duly paid in Feb and March. Obviously this was a lot of money to find from my fortnightly JSA payment and, at that time, neither my HB or CT Benefit claims had been processed.

 

Earlier this week, I received a letter from CT Dept stating that my acount for 2012-13 was in credit by over £220.00. Unbelievable! Even more unbelievable was that I immediately e-mailed them and asked to be refunded, either by bank transfer or cheque within 7 days, and received a letter 3 days later to advised that "due to high workloads, it may take up to 4 weeks for your request to be processed".

 

Surely, their time would have been better spent doing the bank transfer instead of writing to me.

 

This month's CT payment is currently overdue. When I'm sent my reminder, should I just advise them that "due to high workloads, it may take up to 4 weeks for your request to be processed"?

 

Don't think so somehow! What's good for the goose, should be good for the gander!

 

 

Impecunious! :-) (just ranting)

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Mr.P

Mr.P

Posted
Posted
This month's CT payment is currently overdue. When I'm sent my reminder, should I just advise them that "due to high workloads, it may take up to 4 weeks for your request to be processed"?

 

Don't think they'll buy the high workloads, so I'd be inclined to go for a due to a slump in economic turnover and staff reductions

PLEASE HELP US TO KEEP THIS SITE RUNNING

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jasta11

jasta11

Posted
Posted

Strange how in this age of 'computerised everything' any payments or refunds seem to take far longer...especially the refunds!

 

It's the council's policy to keep any over-payments for as long as they can; my own father is £34 in credit and he doesn't mind leaving it with them, but they've never suggested refunding the money to him at any point.

 

Same with paying estimated utility bills too; if it turns out you're in credit they never offer to immediately refund you - and why should they when your money is sitting in their account earning them interest; admittedly on a neglible scale for one person but if they do this with a few hundred thousand other people then the interest becomes tangible.

 

If I go to my local newsagent and buy a Mars bar and give him a fiver, I expect my change immediately and not 'Oh, I'll hang on to your change for future purchases as you're in here all the time'.

 

I used the 'what's good for the goose' approach when dealing with my phone supplier; after getting sick of talking to overseas operators on the phone, I sent a written enquiry to their head office in England...adding at the bottom I'd be deducting £4.50 admin costs for this letter from my next bill (as they do). I got away with it too - they asked for the money, I threatened to close my account entirely and they let it pass :)

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impecunious

impecunious

Posted
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Posted

Cheque arrived in lunch-time's post and for slightly more than they originally advised. :-) So, in the spirit of goodwill, I have sent them a "thank you " e-mail. Would be churlish not to, especially when I haven't had to wait for up to 4 weeks. They must have found a quiet minute to write out the cheque.

 

BUT, I absolutely agree that MY Council Tax overpayment is better off in MY pocket rather than being a credit balance in THEIR account. In fact, no utility company or LA should just hold credit balances for us ... I would always and DO always request an immediate refund.

 

Rant over ........... if it's not one thing, it's another.

 

Cheers guys!

 

Impecunious! :-)

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impecunious

impecunious

Posted
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Posted

A sozzled Impecunious!! That would indeed be a novelty - I'm tee-total :whoo:

What a morning!!! Had a bailiff try to serve court papers on me earlier ... I was still in bed .... sicky, sore tummy .... not nice :| so, didn't even bother to get out of bed to answer the door (didn't know then who it was and didn't care).

 

Had an ATEO in place for years for past overpayment of HB for just a pittance -- £5/month and I also paid an additional voluntary £5/month as well as a gesture of goodwill. (I'm far too good I know.) As soon as I had the funds available, I paid it all off voluntarily - over £700 - 10 years earlier than planned! That was about over six months ago now. I was feeling very virtuous!

 

But stupid council couldn't add up and after I'd paid the full amount, they advised me that I still had another £65 to pay -- they'd forgotten to add it on. By then I was unemployed, so I told them to deduct it from my current HB. BUT, as it took the council 3 months to sort out my HB/CT claim, the £65 was still outstanding ... still with me?? :-) (The council owed me £1,500+ and I owed them £65.00)

 

The council took the claim back to court again!!! (Despite the fact that deductions have been made from my current HB to cover this £65 overpayment since the middle of last month!) Grrrrrrrrrrrrrrrrrrrrr!!! Unbelievable is the order of the day!

 

So, I've just spent the last couple of hours emailing court and council trying to sort it out. Apparently, letters must have crossed in the post and the ATEO is being withdrawn. (ATEO isn't any good if you're unemployed!)

 

I can just see the disbelief on the bailiff's face if/when she comes back to serve court papers and I tell her that little story. Methinks, I'll just not bother answering the door.

 

No wonder I'm going grey!! At times like this I really do wish I did drink ............. perhaps a valium in a darkened room will help! Soz, No valium, so perhaps a box of Belgium sea-shell choccies and put my feet up an watch tv.

 

And to top it all, I missed my morning appointment at JCP with Blue Orchid. :violin: OOOPs! Things always come in 3s.

 

Impecunious! :-)

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osdset

osdset

Posted
Posted

British gas are holding on to overpayments to 'offset' winter bills my partner was informed last week.

 

Corruptissima re publica plurimae leges

 

Being poor is like being a Pelican. No matter where you look, all you see is a large bill.

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jasta11

jasta11

Posted
Posted
British gas are holding on to overpayments to 'offset' winter bills my partner was informed last week.

 

'Theft'. Pure and simple. The problem is though, they do it because people let them! (same reason cafes can charge £3 for a cup of coffee; people pay it). Needs everyone to start action to get their money back.

 

'Belgian sea-shell choccies'??? To the guillotine with these aristos! :)

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impecunious

impecunious

Posted
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Posted
'Theft'. Pure and simple. The problem is though, they do it because people let them! (same reason cafes can charge £3 for a cup of coffee; people pay it). Needs everyone to start action to get their money back.

 

'Belgian sea-shell choccies'??? To the guillotine with these aristos! :)

 

From Approved Foods jasta :-D Means I can still indulge my aristocratic tastes at JSA prices!!

 

Imp! :-D

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jasta11

jasta11

Posted
Posted

Cor..what a website! But eat them s-l-o-w-l-y at those prices. We have an ultra-chic choccy shop in my town and you can blag lots of free samples if you look like you're going to buy something (I'm quite good at looking like I have money, even if I haven't).

 

If I'm having a night in town, I often pop in for a choc before going into Boots/House Of Fraser/Fenwicks and drowning myself in the expensive aftershaves from the testers. Actually, some of the chocolate is so strong, it could pass for aftershave! (CoCo Chanel - with real cocoa) :)

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  • 2 weeks later...
signmaker

signmaker

Posted
Posted
I think I would inform British Gas otherwise :lol:

 

Impecunious! :-D

 

Fed up of British Gas sending me estimated bills and asking me to read their meter and send it back to them, I wrote and informed them that as I do not work for British Gas therfore not getting paid to do their job, I would charge them £10.00 to read the meter for them, guess what they sent 2 meter readers in the same week to read the meter. Result:whoo:

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jasta11

jasta11

Posted
Posted

Good for you! Our job is only to pay the bills (as long as they're correct). My phone company knows I'll deduct £4.50 admin costs from my bill every time I have to write to them, same as they'd do to me.

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  • 2 weeks later...
Mr.P

Mr.P

Posted
Posted
Chocolate lover's fantasy!! Yummmy!

 

Fantasy no more.. Finished a small box from there, slowly working through the bag of pick'n'mix along side the Thorntons selection.

 

Me is going to to be a fat grumpy b'stard by the end of the month :madgrin:

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

No... you can't eat my brain just yet. I need it a little while longer.

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impecunious

impecunious

Posted
  • Author
Posted
Fantasy no more.. Finished a small box from there, slowly working through the bag of pick'n'mix along side the Thorntons selection.

 

Me is going to to be a fat grumpy b'stard by the end of the month :madgrin:

 

 

I thought you were always a grumpy b'stard!

 

Imp :whoo:

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