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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Good Evening!

 

I was wondering if anyone could offer some advice.

I'll start at the beginning.

 

Last year my partner lost his job and we were struggling to make ends meet.

 

I stupidly neglected a few bills and one of them was council tax.

 

They wrote to us recently wanting the full amount which is just over £1000.

 

I offered to pay them £20 on the first of each month until my partner found work again, after which we would obviously start to pay more.

 

The council refused this offer and obtained a liablity order.

 

The paperwork came through yesterday saying that we have until the 10th April to respond.

 

They haven't stated thier intentions after this period but it included a budget sheet which the letter states we have to fill in by law or risk a fine of £500.

 

Does this mean they are going down the attachment of earnings route?

 

The letter does also mention baliffs.

 

While all this has been going on we've kept up with the £20 a month and always made sure to pay it on the 1st of each month.

 

Does anyone have any advice?

 

I've heard when they do attachment of earnings, they can ask for a ridiculous amount which we'd have no control over.

 

So would it be best to carry on paying what we've been paying and risk the £500 fine by not sending them the budget sheet?

 

or would it be best to call the council and explain that we understand that we're liable for the debt

and propose the payment plan again?

 

Or just wait until the bailiff stage, and just continue to pay the council directly.

 

Many Thanks!

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If you don't mind naming the council, then it might be possible to take a "controlled risk approach" to the fine.

 

I believe it's policy for some councils to enforce this fine and others not to. Some councils submit this information in their annual revenue returns.

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never heard of a £500 fine for not doing an I/E.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks for the replies guys! The council is question is Leeds. If it helps anyone, the letter states, and I quote:

 

'You are now under a legal duty to provide the information requested on the enclosed form. If you don't supply this information Leeds Magistrates Court can fine you up to £500. If you supply false information they can fine you up to £1000'

 

It goes on to state that we have to provide all the info reuested no later than 10/4/13 even if a payment arrangement has been agreed. At the bottom it says in bold that if we don't return the form or pay the amount by 10/4/13 a Certified Bailiff will be sent to the collect the outstanding money.

 

The letter also came with the aforementioned 'Council Tax Financial Information Form' which reiterates at the top that the law says I must fill in the form and return it within 14 days.

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Are you working? They are going from this http://www.legislation.gov.uk/uksi/1992/613/regulation/36/made also if an AoE is made then the monies they can take are set on a sliding scale http://www.wirral.gov.uk/my-services/advice-and-benefits/council-tax/summons-and-liability-orders/attachment-earnings-order

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So do you think the best way to proceed with filling in the financial information sheet? perhaps it might be worth giving them a call to clarify how they intend to proceed? I'm guessing in the long run, attachment of earnings is better than having a bailiff banging on the door. Has anyone had any experience of offering another payment plan at this stage or, as far as the council is concerned, is it past that stage?

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I think you have to read between the lines here, but it would be worth clarifying the position with the council. See if you can get the authority to commit itself and give a definitive answer to whether or not it is policy for them to prosecute for not supplying information. Unfortunately as these days it's accepted that those in public office lie to the public, it's unlikely they will tell the truth.

 

It seems from its website, Leeds City council use the threat of a criminal record to coerce payment, but in practice it's likely they'd use non-compliance to supply earnings information as a green light to send in bailiffs.

 

You are at an advantage if they choose bailiffs to enforce the debt, because there's no law requiring you speak to or open the door to bailiffs – you do not have to deal with them. If you can prevent them from levying goods their fees and charges are unenforceable. If you deny them access to your home, levying a vehicle is their best hope of succeeding with extorting money, so is of primary importance to make sure this doesn't happen.

 

As a warning, they could probably take money through attachment of earnings/benefits without you supplying information if they're likely to have employer or other details.

 

If you carry on paying as you are and can supply proof, i.e., bank statements, the court would not/unlikely consider committal.

 

Some options, but you have to weigh up the risks.

Edited by outlawla
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Given that so many local authorities are "pleading poverty" I have heard that some of them are indeed issuing "fines" to council tax payers who refuse to provide the financial info.

 

The problem with submitting the info is that the council can ( and indeed do) use the information to determine whether to apply for an Attachment of Earnings and thereby get the debt paid a lot quicker by having deductions made from your salary.

 

As an example, in 2010 local authorities issued 2.1 million Liability Orders. Of these, only 1.3 million were sent to bailiffs. 350,000 had deductions from benefits, 2,900 had charging orders against their homes and 254,000 were subjected to attachments of earnings.

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