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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Student Loan - think it maybe overpaid


Lilythepink
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with whom SLC?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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student loan company.

 

need lots more info

 

when is the loan from

 

how many years did you defer

 

how many years have you been paying since your wages were over £15k?

 

are you paying SLC , not link or thesis or anyone else

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

I did overpaid mine last year too, I called them and was told it was probably paid but they continued taking it for a year...basically they base this on what you tell them you pay each month but until they have the proof from the tax man that its actually be taken out of your salary they keep taking it.

 

You can see your balance on there website if you log in.

 

They were basically 2 years behind with my information from PAYE - send them copies if your last few P60s and they will post you a cheque for any monies over paid...send it recorded cause they 'lost' 3 of my letters (2 of which were recorded!).

  • Confused 1

People who haven't made mistakes, haven't made anything!

 

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I did eventually - they said they didn't get first letter, they signed for the following 2 copies and said they'd never had those either so I wrote an official complaint and within 3 weeks had a cheque for over £700! Then a month later a response from the complaint saying they'd honoured my refund and a cheque for £12 to cover my phone bill (I'd sent them a letter and said it was ridiculous to pay to use their service).

 

I dislike that they can take over-repayments but you have to challenge it to get it back and they don't give you interest yet every day that you owe them they add in interest...something which is not made clear when you take out student loans! - it's said to be 'free money' but 4k cost me 7k to pay back however it's dressed up.

 

Rant over - good luck!

People who haven't made mistakes, haven't made anything!

 

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I will get in touch with them, because I have overpaid, I know I have. So thank you for the advice. Why do this to students, when there are no jobs etc.

thank you again

LilythePink

If you liked what I said, and if it helped in any way, please tip my scales..... thank you:)

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