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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hardcore_alleigh vs halifax ***WON PRE-OFT***


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Give it another go tomorrow, try this number 0121 234 1068 - Alan Molineux. He was so helpful and settled both my claims, it really does depend on who you get. Good luck.

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ok firstly a maHOOsive thanks to Doo:D for the phone number he/she gave.

i rang the number and asked for Alan but it was his day off today.

so i had a chat with Helen Martin. she looked at my account and told me that yesterday Halifax had authorised £1170 to come to my account within 14 banking days (18th April) and a letter was in the post.

i said i was happy to accept that amount BUT only as part payment towards the full amount i had claimed which is £2224. i said if the rest wasnt authorised then i will be going to court which will incur court costs and interest. she authorised the rest pretty much straight away "to save us both time, effort and paperwork". £1044 is to be with me by 19th April and she assured me it wud be quicker as halifax are paying up quicker due to the amount of court claims.

YIIPPEEEEEEEEEEEEE (although im not quite counting my chickens til they have hatched ;)

Alleigh vs Halifax - £2213 settled :D

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That is brilliant news. Well done!

 

Can I ask you a quick question. I am due to do MCOL next Tuesday but am considering calling on Monday (having seen how successful you have been). You mentioned a reference number - was this in the standard "complaint" reply you had? I'd pretty much ignored that letter and have temporarily (I hope) lost it.

 

Thanks

[COLOR=plum]Prelim 5/3/07; rec'd standard letter[/COLOR] [COLOR=plum]LBA 19/3/07; rec'd further holding letter[/COLOR] [COLOR=plum]MCOL 5/4/07; waiting with baited breath[/COLOR]

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hey hardcore, good result - congratulations, just glad it worked out for you, must say this number seems to have got a lot of results on here so for anyone else, give it a try.

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Well done Hardcore!!:-D

change-it

Prelim Sent -27/02/07....

Response Letter rec'd -13/03/07....

LBA Sent -15/03/07...

Court claim due-30/03/07

Offer received(10p/cent short)-declined for full amount-28/03/07

Success FULL 6yr amount offered-29/03/07:D

........not yet received because they want me to accept conditions!!:(

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cheers people!! all thanks to your support, but like i said, not counting my chickens quite yet.

 

doo: that number certainly does appear to be the one :)

 

Llinb: id ring tomorro (thursday) to let them think about it, and maybe ring again monday before you file if they dont settle initially.

Just say your about to file court claim and would they like to settle now so they dont have to pay court costs and 8% interest.

 

Valerieanne: as above!

 

:D

Alleigh vs Halifax - £2213 settled :D

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and another thing i want to add that made me so darn cross today:mad:

i have £7 in my halifax account, for which i have a visa electron card for. i went into the bank to take £5 out so i could grab a coffee and a sarnie for lunch, only to be told that im not permitted to take cash out over the counter anymore and that i must use the cash machines or card machines instores. most small sandwich bars dont let you spend less than £5 when using a card if they have a card machine at all!!

so i missed out on coffee and lunch because i am not allowed to take MY money out of MY account, RRAAAAAAAAAAHHHHHHHHHH:mad:

Alleigh vs Halifax - £2213 settled :D

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  • 4 months later...

Nice to see you back!! :D

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  • 1 year later...

ok so im back again!

 

has anyone had any luck with a second claim against their bank for the same account?

 

**edit** just realised this has been moved so will start a new thread xx

Edited by hardcore_alleigh
made new claim thread

Alleigh vs Halifax - £2213 settled :D

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