hardcore_alleigh vs halifax ***WON PRE-OFT***

[doo]

You usually get letter saying they are looking into it, last time I claimed they said it would take up to 4 weeks, not sure if this has changed due to amount of claims, you will then usually get an offer, which you accept as partial payment, see template in library. Halifax are generally much better to deal with than others Banks. As soon as your prelim expires send the LBA and yes keep to your timetable.

[change-it]

Hi Hardcore I am on roughly same timescale as you-also told my 'complaint letter' was received and response posted out yesterday,but not arrived yet. My LBA goes out 15th.

[hardcore_alleigh]

sweet, will keep an eye on ur claim 'change-it'. got my letter yesterday from halifax, what a waste of paper lol. my LBA is going out 13th anyways;)

[skintscot]

Hi hardcore, your updates have been helpful not too far behind you either my LBA due to post on the 23rd so will waiting with keen interest also. Best of luck.

Skintscot xx:D

[change-it]

Hi Hardcore

Still not received my letter but LBA goes on 15th.

Hope you get a swift response to yours.

change-it

[hardcore_alleigh]

LBA sent tuesday and not showing as received (signed for) by HBOS yet (royal mail must be slow).

[hardcore_alleigh]

Recorded Signed For™ items are only tracked after the item has been delivered. Depending on whether the item was sent first or second class, this may be a few days after posting. Please try again later.

Information on your item is not yet available online.

 

realy annoyed as my LBA was posted 1st class recorded on Tuesday 13th March and still not showing as delivered.

what date should i go from for the 14 day countdown to starting MCOL?

[GuidoT]

Just commence 14 days from when you posted it.

[hardcore_alleigh]

so they have 7 days tomorro and i havent heard a thing. guess its time to tart calculating interest just in case

[doo]

This has happened to me a couple of times with my daughters hsbc claim, but it does eventually update and they have usually received it the next day. Just to be safe perhaps add 2 days onto your 14 days to have given them time to receive it, I usually count the 14 days from date of receipt anyway, but proceed as planned you have proof of posting.

[hardcore_alleigh]

cheers for the help

just off to read up on adding the interest

[change-it]

Hi Hardcore

My recorded didn't show as delivered either but I phoned Halifax and they HAD received it.Think there are so many recorded delivery letters maybe they are being signed for in bulk (or not at all).Anyway just keep to the timescales-have you got that interest totted up yet?!

 

change-it

[hardcore_alleigh]

Approx £300 interest!

[doo]

Nice one £300 - halifax give you extra

[hardcore_alleigh]

ok, having a little dilema in my mind.

will be filing MCOL on Wednesday 28th March as per my timescle.

Does anyone think its worth ringing Halifax on Monday 26th and saying "look, im about to take u to court, pay up before Wednesday or incur court costs and interest"

Seems that claims are taking longer and longer to deal with. guess im just impatient.

Also once i file MCOL, how long does that give them?

[sea-sidelady]

It cant hurt to phone, and at the moment they are settling a load of claims this way.

 

Once you file, they have 28 days from when it is deemed served. (which normally takes around 5 days)

[hardcore_alleigh]

thank you seasidelady:)

[doo]

I have had two claims settled that way - rang both times just before filing court action, worth a try if you are not bothered about claiming the 8% statutory.

[hardcore_alleigh]

tbh im in a sticky situation at the mo and hate to admit it but am relying on a payout from Halicraps. will call 1st thing monday, TY.x:)

[doo]

Good luck then for Monday but be strong and stick to your charge amount or as near to as you can.

[hardcore_alleigh]

but of course;)

[valerieanne]

Just posting so i don't lose the thread! My LBA is up one week tomorrow so would like to see how you get on with calling them. Good luck!!

[hardcore_alleigh]

will post as soon as i have spoken to HBOS Valerieanne:)

[hardcore_alleigh]

well i just got off the phone from Wendy in Customer Relations Dept.

I said that i had submitted a claim for my bank charges 4 weeks ago, and that this wednesday will be the day i submit my claim to court. i asked if Halifax would like to settle the claim before wednesday and therefore not have to pay court costs and interest.

She replied that they have 8 weeks to respond to my claim and that is what they are sticking to.

[valerieanne]

I think it seems to be if you are lucky and manage to speak to someone with authority.

 

Strange them rattling on about 8 weeks as in my letter they said they have 8 weeks to repsond ....but would like to resolve it in 4 weeks if possible..

 

Oh well...time to start adding on the extra interest!!