Jump to content


  • Tweets

  • Posts

    • I have a similar issue, I was caught shoplifting in M&S last fortnight (which I'm ashamed of) and I received a letter from DWF with the £125 fine and the price of the goods. I've paid the money. The police were not called, but a police letter was sent to a presumed suspect. Will this letter affect the options I choose when applying for a visa (I checked many posts and found no one who has received a similar letter). Is it all over after paying the money? I'm so anxious about it all!
    • I used to go to the Sainsbury's in the Cromwell Road London and my wife used to get PCNs there. I just spoke to a manage onsite and they were good enough to get them cancelled. If you take in the PCN , they photograph it and that is the end of it. Which is what should happen with major companies when their customers are ripped off by the rogues. Are you listening Mcdonalds and Starbucks?
    • I was caught shoplifting in M&S last fortnight (something I'm ashamed of) and I received a letter from DWF containing a fine of £125 and the price of the goods. I've paid the money. The police were not called, but a new police letter was received with a presumed suspect. Will this letter affect the options I choose when applying for a visa? Is it all over after paying the money? I'm so anxious about it all!
    • well you could begin by laughing. the idiots at Europarks have had two attempts at sending you a compliant Notice to Hirer and have failed both times.🤣 For the second time they have quoted 28 days to respond but the protection of Freedoms Act 2012 Schedule 4 Section 14 [2][b]requires 21 days notice. They keep asking who was driving which is irrelevant, only the hirer is liable which is why the notice is to the hirer which seems way over their heads. They should have sent you a copy of  the original PCN , your hire agreement and confirmation that you are responsible for motoring offences at the same time, which I assume they didn't do once again. You have more chance of being made a Dame of the British Empire than losing against these numbskulls. Just relax and ignore anything else they send you. I doubt they will send a letter of Claim but if they do let us know straight away so we can have a laugh and send them a snotty letter.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Barclaycard Late Payment charges - Over 6 years ago...


Blagton
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4135 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi All,

 

First off I have made a similar post in the NatWest sections too – hope that's OK and not seen as a duplicate post ?

 

I know, I know – much written already but I have spent the last few days reading through the many threads on here and elsewhere to try and get my head around things !

 

As with others who have have “left it late” why I have never got on with this earlier I don't know.......anyway...

 

My enquiry just relates to Late Payment charges only.

 

I have a Barclaycard VISA and Mastercard that go back some years when Barclays gave you just Barclaycard VISA and other banks Access.

 

From late 90's to mid 2000's all four cards had fluctuating and at times high balances that resulted in quite (ahem) a bit of interest together with late payment charges varying from, initially £10, £15, £18, £20 and then back to allegedly “acceptable” £12.

 

Most of these charges were made over 6 years ago.

 

From mid 2008 all card balances were cleared and have since been operated without any late payment or interest charges.

 

I have all my original statements going back over this and earlier periods so have documentary evidence.

 

There is nearly £850 in total late payment charges, of which £250 or so is over the "£12 figure".

 

So I guess my questions based around “Can I still claim ?” are:

 

2. Should I claim for the charges only even though most are over 6 years. I have seen some mention on other forums that over 6 years and its Statute Barred and cannot be claimed whereas on here I see some that have had success.

 

2. If I was to claim should it be for all the charges and add interest (compound) – if so at what rate (Statement ?) and to what date - my claim date or when the balances were cleared ?

 

3. Should I just claim for the charges over the complete period but only those over £12 ? Plus interest ?

 

4. Not bother too late :-(

 

 

Thanks very much in advance for any info/input.

 

Blagton.

Link to post
Share on other sites

Hi Blagton,

 

Firstly, what you should claim is the full amount of every charge, not just the excess over £12. Although the OFT set the charge ceiling at £12, the lawfulness of the charges was never tested. We maintain that the penalty charges are unlawful and should be repaid in full.

 

Secondly, if ALL of the charges were over 6 years old, I would have suggested that you consider the matter very carefully before proceeding. This is because you'd have to use s.32 Limitation Act for ALL the charges.

 

However, if SOME of the charges are still "in date", I believe this gives the WHOLE of your claim a better chance of success with Barclays.

 

Read the advice given here a few days back - http://www.consumeractiongroup.co.uk/forum/showthread.php?377595-Barclaycard-Help-Required&p=4094045&viewfull=1#post4094045

 

You should read the Interest Tutorial here to see how and why you should claim interest in restitution - http://www.consumerwiki.co.uk/index.php/Interest_Tutorial

 

Open this spreadsheet but change the interest rate to 24.9% - http://www.shweb.pwp.blueyonder.co.uk/interestcalcs.xls Then enter all your charges data onto the spready.

 

Once you've done this, please confirm the approx totals for :-

 

1. Charges older than 6 years.

 

2. Charges within the last 6 years.

 

3. Interest at 24.9% on all the charges as per the spready.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Hi SLick,

 

Many thanks for the quick reply - appreciated.

 

Hi Blagton,

 

Firstly, what you should claim is the full amount of every charge, not just the excess over £12. Although the OFT set the charge ceiling at £12, the lawfulness of the charges was never tested. We maintain that the penalty charges are unlawful and should be repaid in full.

 

Secondly, if ALL of the charges were over 6 years old, I would have suggested that you consider the matter very carefully before proceeding. This is because you'd have to use s.32 Limitation Act for ALL the charges.

 

OK, I guess I should read something like this thread on s.32 then ?

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?248391-S.32-Limitation-Act-and-Bank-Charges

 

 

However, if SOME of the charges are still "in date", I believe this gives the WHOLE of your claim a better chance of success with Barclays.

 

Yes, there are some, albeit just a few within the last 6 years.

 

 

Read the advice given here a few days back - http://www.consumeractiongroup.co.uk/forum/showthread.php?377595-Barclaycard-Help-Required&p=4094045&viewfull=1#post4094045

 

You should read the Interest Tutorial here to see how and why you should claim interest in restitution - http://www.consumerwiki.co.uk/index.php/Interest_Tutorial

 

 

Yup, will do.

 

 

Open this spreadsheet but change the interest rate to 24.9% - http://www.shweb.pwp.blueyonder.co.uk/interestcalcs.xls Then enter all your charges data onto the spready.

 

Once you've done this, please confirm the approx totals for :-

 

1. Charges older than 6 years.

 

2. Charges within the last 6 years.

 

3. Interest at 24.9% on all the charges as per the spready.

 

 

 

Barclaycard VISA

1. Total Charges Over 6 years 194.00

2. Total Charges within 6 years 48.00

3. Interest at 24.9% to date 1,885.22

 

 

Barclaycard Mastercard

1. Total Charges Over 6 years 546.00

2. Total Charges within 6 years 48.00

3. Interest at 24.9% to date 4,652.26

 

In each case I have a charge of 20.00 in September 1998 which is shown on my Statements as "Out of Order fee".

 

Would your suggestions/advice with regard Barclaycard be extended and be the same for NatWest.

 

Your thoughts very much appreciated.

 

Thanks

Blagton.

Link to post
Share on other sites

Hi Blagton,

 

The "Out of Order" fee is a penalty and should be reclaimed.

 

My experience does not extend to similar claims with NatWest. Each bank tends to have their own Modus Operandi and you should be guided by threads in the NatWest forum for that claim.

 

The total of the 2 claims comes to approx £7,375 so, if the claims were run at the same time, BC would seek to have both heard together as one claim. That would put the claim up into the Fast Track bracket which brings an increased risk of exposure to costs if the claim was successfully defended by Barclays. However, you could seek to have the claim kept on the Small Claims Track because the issues are relatively simple. There's also the possibility that the Small Claims limit will be increased to £10K but that may be too late to help you here.

 

Barclays tend to defend cases initially but then negotiate a settlement before a final hearing. But you must not rely on that happening and should only proceed with your claim if you're prepared to see it through to a final hearing and argue your case before a judge.

 

They will always refuse to settle a claim which includes interest in restitution and/or charges older than 6 years. They only negotiate when court proceedings have been lodged against them and a hearing date is looming.

 

The choice on starting the claim is really your decision and nobody else can make it for you. Weigh up the pros and cons, the likely spend on court fees (initial Claim Fee, Allocation Fee, Hearing Fees) and decide if the possible gain is worth the cost of proceeding.

 

If it goes to court, it's down to the judge on the day and how well you argue your case for s.32 Limitation Act.

 

But, as I've already said, Barclays have tended to settle cases before a final hearing.

 

Go through the BC **WON with int't in restitution** threads here - http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?97-Barclays-BCard-and-Woolwich-successes

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Evening (well morning) Slick,

 

Many thanks again for your time in replying.

 

Hi Blagton,

 

The "Out of Order" fee is a penalty and should be reclaimed.

 

My experience does not extend to similar claims with NatWest. Each bank tends to have their own Modus Operandi and you should be guided by threads in the NatWest forum for that claim.

 

OK, noted. Ta.

 

 

The total of the 2 claims comes to approx £7,375 so, if the claims were run at the same time, BC would seek to have both heard together as one claim. That would put the claim up into the Fast Track bracket which brings an increased risk of exposure to costs if the claim was successfully defended by Barclays. However, you could seek to have the claim kept on the Small Claims Track because the issues are relatively simple. There's also the possibility that the Small Claims limit will be increased to £10K but that may be too late to help you here.

 

 

Mmm...OK. I've used the Small Claims in the past (unrelated issues) and don't really have an issue with the thought of going down that route but any advise/info on what additional costs might be incurred if it got to the stage of “Fast Track”.

 

I see mention of “£545 Fast-track” hearing fee !

 

I take it even if it was a case of me “seeking to keep in Small Claims” that would not be my decision ?

 

 

 

Barclays tend to defend cases initially but then negotiate a settlement before a final hearing. But you must not rely on that happening and should only proceed with your claim if you're prepared to see it through to a final hearing and argue your case before a judge.

 

They will always refuse to settle a claim which includes interest in restitution and/or charges older than 6 years. They only negotiate when court proceedings have been lodged against them and a hearing date is looming.

 

The choice on starting the claim is really your decision and nobody else can make it for you. Weigh up the pros and cons, the likely spend on court fees (initial Claim Fee, Allocation Fee, Hearing Fees) and decide if the possible gain is worth the cost of proceeding.

 

I guess if I could just get back the Late Payment charges alone via Small Claims it would be worth it. Would you expect them to defend a little more vigorously due the majority of the charges being 6 years+

 

 

If it goes to court, it's down to the judge on the day and how well you argue your case for s.32 Limitation Act.

 

But, as I've already said, Barclays have tended to settle cases before a final hearing.

 

Go through the BC **WON with int't in restitution** threads here - http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?97-Barclays-BCard-and-Woolwich-successes

 

:-)

 

 

OK, I guess I need to try and gen up a lot more on the s.32 thing [daunting]....I take it “the penalties are unfair, excessive and unlawful” not always good enough !

 

 

Again, thanks.

(I may be back - sorry !)

Blagton

Edited by Blagton
Poor C&P on original thread + new comments added.
Link to post
Share on other sites

Hi Blagton,

 

Allocation is down to the judge but, if both parties agree to SCT, that would be influential. However, the bank's sol'rs will be happy to see the case go to the Fast Track so you're exposed to a greater costs risk if you lost. See more here - http://www.justice.gov.uk/courts/procedure-rules/civil/rules/part26#IDA5GTBB

 

If you were just to claim back the late fees without interest in restitution, Barclays will refuse to pay on the basis that the charges are Statute Barred. You will therefore be forced to take court action...............

 

.............. and, if you're taking court action, you may as well make it worth your while by claiming the Int't in Rest'n.

 

:wink:

Edited by slick132
correct link added
  • Confused 1

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

Howdo,

 

Hi Blagton,

 

Allocation is down to the judge but, if both parties agree to SCT, that would be influential. However, the bank's sol'rs will be happy to see the case go to the Fast Track so you're exposed to a greater costs risk if you lost. See more here - http://www.justice.gov.uk/courts/procedure-rules/civil/rules/part26#IDA5GTBB

 

 

....don't seem to have approval to view that page :-(

 

 

 

If you were just to claim back the late fees without interest in restitution, Barclays will refuse to pay on the basis that the charges are Statute Barred. You will therefore be forced to take court action...............

 

.............. and, if you're taking court action, you may as well make it worth your while by claiming the Int't in Rest'n.

 

:wink:

 

Mmm...argh....what to do !

 

I don't (can't afford) really want to risk facing the chance of increased costs if I were to "loose" if I don't have the where with all to finish the job of successfully (in my favour) especially of the odds of success are reduced due to the relatively small amount being charged within the last 6 years.

 

S.32 doesn't seem to be something a non legal person can always make much sense of - other than not having all my original Statements until recently I wasn't really aware of the total charges going back over 6 years – I guess that alone wouldn't stand up as a reason for extending the “6 years timer” ?

 

Unanswerable question I know but what chances of Barclaycard actually putting up strong defence rather than making an offer at some point before it gets to that point or indeed a judge favouring their defence. Thats the call I know !

 

As an additional thought do Barclaycard take a stance against customers who recover charges by closing their accounts and/or reducing credit available ?

 

Many thanks again Slick

Blagton.

Edited by slick132
added correct link in first quote
Link to post
Share on other sites

Hi Blagton,

 

Sorry, the link I posted above was the wrong one but it's now been replaced with the right one linking you to the CPR about allocation of claims.

 

We can't make the decision for you - you must decide based on all the info you have available.

 

Personally, I think the risk of losing is outweighed by the potential gain if you win. My opinion is also based on the likelihood of Barclays settling your claim before a final court hearing.

 

However, it is YOU who would have to pay out the court fees. Also, if you lost, there's a chance of costs being awarded against you.

 

Regarding your final question, Barclays do not, in my experience or opinion, have a habit of closing a/c's or withdrawing facilities in retaliation.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...