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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MiniCredit - Opos- Drs


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Hi im a young male, and has recieved a letter from mini credit saying i took out £80 loan which now has turned into over £1,000 (which i didnt and have no knowledge of this) so went police station and was told to ignore it, which i did, then got a letter saying about people coming my house to collect my money, i told them if they come there causing trouble and the police told me they aint got the right, so i ignored them again but i replied to all there letters and even phoned and they were really rude, and recently got a final notice letter saying:

 

FINAL NOTICE OF INTENT

 

"We have been advised by Opos Limited that you have refused to make payment or agree a suitable repayment plan on your account

despite them being unaware of any reason you may have for avoiding this matter.

 

We are therefore left with no alternative but to consider your account for recovery of the outstanding balance through your local County/Sheriff Court.

 

Court fees and Solicitors costs will be added to the balance for which you are liable, plus statutory interest,

which will accrue at a rate of 8% P.A above base

 

whereby the following action will be considered upon receipt of judgement/decree:-

Arrestment/attachment of your earning at your place of employment

securing monies owed via an inhibition charge order against your property

 

We trust that you will now give this matter full attention and remit to ourselves the full balance outstanding within 7 days receipt.

 

Unfortunately should you choose to ignore this document then proceedings, if instigated, will be done so without further notice.

 

We recommend that you take this opportunity to resolve this issue

 

Should you wish to discuss this matter further you must contact within 7days receipt on

 

....................

 

this is really causing me so much stress, but im reading online many people with this problem, and was told to ignore this letter, is that right to do ?

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You said in your post that you do not know about this debt.

 

Therefore the prove-it letter from the library should be sent ASAP - send it "signed for" from the Post Office.

http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt

 

Please stay off the phone to them (unless you can record their calls). They will say virtually anything to bully you in to a payment.

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Eddie,please do not worry. Send them the prove it letter. Assuming you are genuine and i have no reason to doubt you,the onus is on them to prove that you borrowed the money. All i would caution is that should the try to issue proceedings that you come here or go to cab straight away acknowledge the claim (that'd not admitting it btw )and say you will be entering a full defence

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