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    • Received the claimants Directions Questionnaire today.  Haven't had anything else through. N180_Redacted.pdf
    • Hi team, I should of really walked away when they said the vehicle had no v5 and I would have to complete v62. They only disclosed v62 form after all documents for finance was signed. However, I needed a vehicle as I was the only driver in my household and my sister was extremly ill and I had to take her to hospital appointments. I purchased a vehicle from big motoring world on the 31/06/24. After driving away the vehicle the very same day I could hear a very distinctive water sloshing noise come from the interior. I then decided to take the vehicle back to branch 15 mins after driving away. The manager came for a ride and said he could hear something but this issue was ‘minor’ and it was my psychologial thinking that made the issue even worse. Manager was very rude. I then took the vehicle home knowing full well it would give me nothing but grief. A day after the rear left tyre started losing air. I know they could say this was probably due to the driver however I believe the issue was present before purchasing vehicle. I called up Audi and my finance company and explained situation. Audi could accomodate me for the 13th for a diagnostic. Finance company told me to take to an independant garage and not BMW. Motonovo been helpful in this situation.  I took vehicle to Audi for a diagnostic. Unfortunantly, they done an Audicam and the technician somewhat resolved the issue without guidance from myself. No charge was applicable as this was a health check. However, I wanted the diagnostic. The car still has water inside. Audi are saying this is a common fault. However, I have no confidence in the vehicle. I have emailed bigassist with all my findings and commanded them to collect the vehicle. Audi shall also be sending me an email next week of the issues they discovered. This was issue pre exisitng. It is still below 30 days, can I still reject? Do i need to send a letter? I have been very direct to BMW that I no longer want the vehicle. please can we assist    
    • lies is all they have @dx to support their adoration of 'little feet'  like trump, farage and bad penny wannabe 'little feet' caligulas and neros, empty of anything worthwhile.
    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

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Hi

 

I've been accepted for a job, but have to fill in an online form with bank details etc.

 

The problem is they want to know if I have a UK Passport - I am British but don't have a passport. I tick yes, it asks for the number, I tick no, it asks me to upload a number of other things, either which I don't have as they are for non British people, things I don't have full stop, or things I don't have on my PC.

 

What can I do? It won't let me skip to the next page :-( I may not be able to have the job as soon as I have been offered it.

 

Thanks

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Hello there.

 

If you've been offered a job, do you have a letter with someone's name and contact details on it? I would be inclined to ring them and explain the problem and see if they can suggest a way around the problem.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Can you write to their HR department?

 

And just in case it is a [problem] to get your details - you have met them in person?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thanks for the replies.

 

I went to the store today and handed in my CV and he offered me the job there and then.

 

He said I should go back tomorrow with Birth Certificate and NI proof tomorrow.

 

What I have done is upload a note saying I am a British citizen and will take proof to store tomorrow as requested by the store manager.

 

Hopefully that will be enough.

 

Sorry, really stressed as don't want to lose the job as soon as I got it.

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If you have NI card, a full birth certificate, and a proof of address that should be plenty :) A photo ID would be the icing on the cake. (like a drivers licence?)

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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The problem is, I don't have a birth certificate. My mother passed away and I never got it from her and in any case, i've changed my name since, but I do have my deed poll.

 

I don't have a drivers licence, as I don't drive, but I do have photo ID, but it's ID from other jobs I have done. I have NI proof. I guess I just take as much as possible.

 

Ironically, the store deputy manager who gave me the job, knew me from another job 12 years ago - and I sound as British as they come.

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you can order a birth certificate online here

 

http://www.gro.gov.uk/gro/content/certificates/default.asp

 

and the documents that are acceptable here

 

http://www.thanet.gov.uk/jobs__careers/proof_of_eligibility_to_work.aspx

 

I expect if he knows you he will be ok to wait until the new certificate comes through

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thank you, I may have to do that...and if/when I start the job, get a passport regardless of if I am going abroad!

 

I hope head office are willing to wait. He's fine, they may not be.

 

Thanks for your help, the joy of a new job wetted by the realisation that it may not be that easy.

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If you live locally to where you were born you may even be able to pop down to the registry office tomorrow and get it sorted.

 

Fingers crossed, please keep us updated!

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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You can still get a copy of your birth certificate from the local registry office - the fact that it isn't an original shouldn't matter.

 

Is it also worth applying for your provisional driving licence? Even if you don't want to drive, it's handy for formal ID purposes. No idea how much it costs, though!

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Thanks everyone.

 

I don't live locally to where I was born - about 100 miles. Plus It's complicated. I've had about 4 surnames in my life.

 

I can get a provisional and not have to at least try to drive? I think if I get this sorted, I'll go for a passport to avoidthese issues again.

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Thanks everyone.

 

I don't live locally to where I was born - about 100 miles. Plus It's complicated. I've had about 4 surnames in my life.

 

I can get a provisional and not have to at least try to drive? I think if I get this sorted, I'll go for a passport to avoidthese issues again.

 

Yep, they don't make you drive :)

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Ok. I went to the registry office today, just to get some advice.

 

They say, back in 1982 when my name was changed, it may be the case that it wasn't officially changed, as back in those days it wasn't required that you go through official channels, so basically I could be screwed as there may be no evidence. I have to phone another county as my local office is not where I was born.

 

The Employer is holding the position for me, until Wednesday. I have until then to provide evidence. The store are happy for me to start, their head office want the info.

 

My Job Centre are not understanding why they can't let me be employed with the evidence I do have. I have a P45 and other documents. They have phoned the employer but they will not budge.

 

Really disappointed. After 7 years of illness and being a carer, this was my first paid job since. (I just missed out on a managerial job 2 weeks ago, but was delighted at how I performed at interview and my feedback I received)

 

I now feel flat. I want to work, now feel able too, but I may not legally have existed for 20 years and it is now stopping me getting my job!

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Hello there.

 

This may be a bit off the wall, but genealogy is a hobby of mine. Could you join a site like Ancestry with a free trial for a week or two and find evidence of your birth etc that you need?

 

You would also need to cancel the membership after the trial period if you don't need it.

 

I have to say that I don't quite understand about unofficial name changes as recently as 1982, I thought it was some time before that.

 

 

My best, HB

Illegitimi non carborundum

 

 

 

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but your deed poll evidences your change of name?

 

 

It has been changed 3 times.....Mum was serial wedder.

 

Missing the deed poll from 82-02 and registrar says if it wasn't officially done, then their will be naturally no evidence.

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Hello there.

 

This may be a bit off the wall, but genealogy is a hobby of mine. Could you join a site like Ancestry with a free trial for a week or two and find evidence of your birth etc that you need?

 

You would also need to cancel the membership after the trial period if you don't need it.

 

I have to say that I don't quite understand about unofficial name changes as recently as 1982, I thought it was some time before that.

 

 

My best, HB

 

I could....are they easy to cancel?

 

I was born 1976 and my name changed in 1977, 1982 and 2002 (when Mum died, I changed name) It's the 1982 one that I have never seen any evidence of.

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Another thought for you, it might be worth a phone call.

 

A friend of mine altered his name to sound more English and when he needed to prove his name for insurance purposes, I think he swore a statutory declaration in front of a commissioner for oaths, if that's the right name, a local solicitor.

 

As I said, worth a quick phone call, and I'm sorry if I've remembered this wrong.

 

HB

Illegitimi non carborundum

 

 

 

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If HR are being difficult a letter of explanation would go a long way, particularly if it was countersigned as a Statutory Declaration. Ive seen this done quite a bit.

 

A passport is valid for 10 years and is useful even if you don't travel. I had to get mine renewed recently very quickly but was able to go to the office in Victoria, London without too much trouble.

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Problem is that when you apply for a Passport or a Driving License for the first time you still need to provide a Birth Certificate as proof of identity.

 

The employer will need to see EITHER a Passport OR a Birth Certificate with supporting documents, so the OP needs to get a BC one way or the other, and will at this stage need to pay for speedy delivery to have it by Wednesday. Bear in mind also that this must be the FULL certificate, not the short form.

 

I fail to understand why the Job Centre are 'surprised' that the prospective employer needs to see proper proof of eligibility - the requirement has been there for several years now and anybody applying for a job needs to make sure that they have either a Passport or BC as for 99% of employers these are needed before en employee starts work.

 

Are there family members who might be able to help you unravel names or places in order to help get the certificate? The employer is certainly within their rights to withdraw the offer if you can't provide the documents so you need to make this a priority.

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Ok....thank you for all of your responses, comments and offers.....the last 3 days have been eye opening!

 

My name change in the early 1980's was never official. It was a simple case of starting to use a new name. Apparently my brother had the same issue 4 years ago.....what a shame he never mentioned it to me!

 

So, the easiest way of doing this is to change my name that I had from 1977-1982/3 to what it is today. It sounds simple enough but it's going to take a few days and the employer won't wait that long.

 

Disappointing, but at least I will be able to sort this mess out so it doesn't happen again next time!

 

Thanks again for all of your help and advice.

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