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DX Secure leaving calling cards alleging attempted delivery.


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Another day, another claim by DX that they've tried to deliver, left a calling card, nobody home, blah, blah, blah...

 

Chris - I'm sure you know Justin's number by heart now. Can you please give him a call with regard to the latest failure to delivery (and accompanying "nobody at home" rubbish)?

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THIRD time in 5 months that we have had the "we tried to deliver, you weren't home, we left a calling card" rubbish when none of that was true. I have dropped you an email (you're in my contact list now - I feel I ought to add you as a friend on Facebook now and invite you to dinner, our contact is THAT regular!).

 

Same thing every time and it is getting boring. Every time you say it's been investigated and every time it happens again! It's ridiculous!

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Guest Chris Griffiths DX Group UK

Firstly, dinner sounds great.

 

Apologies that you have had a repeat of this. As i may have said to you a number of months ago, the issue we have with couriers not doing their job properly is an ongoing situation that we are trying hard to deal with. But there is no quick fix. We still have a huge success rate, which just indicates that I think you have been dealt a bad hand really. I appreciate that this is of no comfort to you, but what we have is a pattern here, so I will be requesting that we take action against the courier in your area, as he/she is clearly breaking protocol.

 

I have your email so I will arrange our CS team to contact you and ensure you get your delivery properly this time round.

 

Sorry once again.

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Thread created for these issues.Please keep posts relating to this here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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