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    • thread title updated. so a sold debt. who are the solicitors? TM legal? why didn't ovo do this themselves as they do but chose to sell the debt on for 10p=£1? funny debt you state you reived a letter of claim, why did you not reply too it.? also is there is no indication of the date this bill comes from on the claimform? how do you know its from 2022? what other previous paperwork have you received? please scan page 1 of the claimform and bothsides of ALL previous letters upto one mass pdf read upload carefully. .................. pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website https://www.consumeractiongroup.co.uk/topic/466952-lowelloverdales-claimform-old-cap1-debt/?do=findComment&comment=5260464 .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • Thank you again. I'm hoping it will come out in the wash and will endeavour to check my online account. I'm a bit unsettled by not hearing from Booking.com but the host is sounding helpful at the moment. HB
    • I've just remembered that a friend of mine had bookings cancelled on Booking.com about a month ago - and the good news is that all worked out in the wash. I'm at work now but will scribble properly in a couple of hours with the full tale.
    • Thank you Dave. I've had nothing from Booking.com, just a message via the site from the host. I know I need to check my bank account, just trying to resolve some technical issues. HB  
    • Which Court have you received the claim from ? Civil National Business Centre Name of the Claimant ? JC INTERNATIONAL AQUISITION How many defendant's  joint or self ? Self Date of issue – 22 May 2024  Particulars of Claim What is the claim for – 1. The def owes the claimant £300 in respect of gas and electricity charges supplied by OVO. 2. Debt was assigned to the claimant with notice given to the def. 3. Despite formal demand the def has failed to pay the debt and the claimant claims £300 and further claims interest pursuant to s69 of the CCA 1984. What is the total value of the claim? £385 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Energy debt When did you enter into the original agreement before or after April 2007 ? After Do you recall how you entered into the agreement...On line /In branch/By post ? Moved home and they were the current energy supplier  Is the debt showing on your credit reference files (Experian/Equifax/Etc...) ? No Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Debt assigned to JC International Were you aware the account had been assigned – did you receive a Notice of Assignment? Not sure probably  Did you receive a Default Notice from the original creditor? Again can't remember but probably  Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? No Why did you cease payments? Changed supplier What was the date of your last payment? Never  Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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starting the process today ** WON **


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Have since my last post posted and faxed to DG solicitors the breakdown of my claim and havent heard anything. Shall have to post the AQ at the end of the week. What happens after that? With the AQ do I Need to send copies of the claim to the court? I have read somewhere that you need to do this.

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firstly, ring dg and ask if they received your breakdown - then let them know you will be filing your aq very soon and see if they say anything - like an offer is in the post! or whatever - see what they say. 24th is next wed. and is it local? it can be walked in on that day before 4pm. not sure about the paperwork - here is a link which might help you with the aq stuff.

but see where you get with dg. - if they happened to offer and you accept before the deadline - contact the court and tell them that and ask for a deadline extension.

here's the link for aq info:

Bex v HSBC ***WON*** (multipage.gif1 2 3 4 5 ... Last Page)

start on page 4, post 70 and read down a few postings.

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Faxed the details again to them and followed up with a call. The lovely Debbie D'Aubney answered and informed me she wasnt dealing with it and then transferred me and it went to voice mail. Left a message but not impressed. Can't walk the form in on Wednesday and with an unreliable postal service in this area; I shall have to send it on Saturday to ensure it gets there. I imagine I shall just have to wait now.

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i'd still try tomorrow - you need to make contact with them, even if you have to file your aq - i'd advise you to call, asking if your breakdown has been received.

 

here's a few more numbers to try:

here are some dg numbers:

0121 455 2206

0121 455 2660

0121 455 2111 (Debbie)

0121 455 2196 (kate)

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Well I dont believe it. DG rang early today and the lovely Julie confirmed that yes they have my paperwork and will deal with it and I should get a settlement figure within the week. Shall have to put the AQ in though just in case as I can always ring the Court I guess. Yesterday was a bad day though. First time in 10 years missed a mortgage payment and A+L charged £34 for that and Abbey added another £32 as well? i know it was my fault but can I ask for those payments back?

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i'd ring, and now, as aq is due 24th? see if you can talk to julie and find out where you stand - you may have to file the aq - but i'd still give it another couple of days - as we said, if you have an offer that you accept (100%) before the 24th - you just ring the court and ask for a delay on the aq deadline and tell them why. if no offer - don't miss the deadline - is it all filled out and ready to go just in case?

so, yes, ring her today. (after the post arrives - it might be there - finger's crossed). good luck. everyone thinks the long waiting is the worst - this is the worst - the waiting when you think it's just around the corner - (it is).

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Rang them up and of course went to voicemail. Havent had a reply as yet and no offer and the AQ has been filed as didnt want to lose the deadline.Shall ring again today and try to see what is going on. Apart from that what can I do?

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Thanks to Lateralus and Bankfodder and HSBCrusher for ther help in my quest. Just need the cheque now and then will donate. For everybody else, follow the information in the FAQ's and use the forum as a diary to chart your progress and you will win. Good luck people

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Letter from the wonderful Colin Langdale confirming that the money had been sent to my account so its letter writing time. Sending a letter to the court confirming that it has been paid and to close the case, letter of thanks to HSBC for the repayment and also to confirm to DG that its now closed. Oh and I made a donation. Keep at it people you will get there.

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