Chargeback Visa Debit

[lescam08]

Hi,

I wonder if someone can help.

 

I stupidly had a loan with Lending stream and had tried on several occasions to set up a repayment plan with them.

 

I sent them several letters stating that I was revoking any right for them to take payment by means of CPA.

 

they raided my bank account and my lovely bank (HBOS) authorised payments of over £500.00 so it took me well over my overdraft.

 

I wrote to my bank about it, no reply.

I wrote again, no reply.

 

I sent a final letter on Saturday asking them to start chargeback process as I did not want these payment going through my account,

I have never authorised this amount.

I state on the letter I do not wish to be contacted by telephone as I can not answe my mobile at work.

 

I receive a voicemail from my mobile asking me to contact them.

 

I can't, they open 9-5 I work 9-5, they close for lunch 12.30/1.30 I'm on lunch 12.45-1.30.

 

What chances do I have of getting my money back,

they at charging me £100.00 per month in bank charges for these payments

even though I had no money in my account to Pay them.

 

Why did my bank pay them when there was no available money?

 

In the past they have sent me a letter stating that they couldn't pay something then gave me.

Bank charge this time they let the payments go through then charged me for being over drawn!

 

I hope someone can help.

 

Thanks

 

Ps sorry for any typos I'm on my iPhone, the pc has died

[dx100uk]

We have been telling people to put a letter into their bank instructing them not to make any payments under any circumstances to these companie

http://whatconsumer.co.uk/visa-debit-chargeback/- it works!

 

banks MUST follow written intructions from their customers !

This fsa guide has now been updated:

 

http://www.fsa.gov.uk/pubs/consumer_...ghts_guide.pdf

 

Here's the text:

 

Cancelling a regular

card payment:

 

When you give your credit or debit card

details to a company and authorise

them to take regular payments from

your account, such as for a gym

membership or magazine subscription,

it is known as a ‘recurring transaction’

or ‘continuous payment authority’.

These are often confused with direct

debits, but do not offer the same

guarantee if the amount or date of the

payment changes.

In most cases, regular payments can

be cancelled by telling the company

taking the payments. However, you

have the right to cancel them directly

with your bank or card issuer by telling

it that you have stopped permission for

the payments. Your bank or card issuer

must then stop them – it has no right to

insist that you agree this first with the

company taking the payments.

Be aware, though, that you will still be

responsible for paying any money that

you owe.

see: http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority(2-Viewing)-nbsp

http://www.fsa.gov.uk/pages/consumerinformation/product_news/banking/know_your_rights/solving/index.shtml

 

 

and

 

BCOBS

 

for the bank charges

 

dx