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    • Hello, been a while since I posted on here, really hoping for the same support an advice I received last time :-) Long, long story for us, but basically through bad choices, bad luck and bad advice ended up in an IVA in 2016. The accounts involved all defaulted, to be expected. In 2018, I got contacted by an 'independent advisor' advising me that I shouldn't be in an IVA, that it wasn't the solution for our circumstances and that they would guide us through the process of leaving the IVA and finding a better solution. I feel very stupid for taking this persons advice, and feel they prey on vulnerable people for their own financial gain (it ended with us paying our IVA monthly contribution to them)-long and short of it our IVA failed in 2018. At the same time the IVA failed we also had our shared ownership property voluntarily repossessed (to say this was an incredibly stressful time would be an understatement!) When we moved to our new (rented) property in August 2018, I was aware that creditors would start contacting us from the IVA failure. I got advice from another help website and started sending off SARs and CCAs request letters. I was advised not to bury my head and update our address etc and tackle each company as they came along. Initially there was quite a lot of correspondence, and I still get a daily missed call from PRA group (and the occasional letter from them), but not much else. However, yesterday i had a letter through from Lowell (and one from Capital One) advising that they had bought my debt and would like to speak with me regarding the account. There will be several.of these through our door i suspect, as we did have several accounts with Capital One. Capital One have written to us with regular statements over the last 5 years, and my last communication with them was to advise of of our new address (June 2019), I also note that all of these accounts received a small payment in Jan2019 (i'm assuming the funds from the failed IVA pot). Really sorry for the long long post, but just thought id give (some of) the background for context.... I guess my question at the moment is.....how do I respond to Lowell...do I wait for the inevitable other letters to arrive then deal with them all together or individually...? Do I send them a CCA?  Many thanks
    • hi all just got the reminder letter, I have attached it and also the 2nd side of the original 1st pcn (i just saw the edit above) Look forward to your advice Thanks   PCN final reminder.pdf pcn original side 2.pdf
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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DCA with default CCJ


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Good luck with your compensation.

To give you an idea of how to work out a reasonable claim take a look at this case in Scotland. Part of which was to do with the claimant having his credit trashed by his creditor by

having posted negative comments with the CRAs. Initially he got about £250,000 I think. But then he appealed to redress something else, and from what I understand, he may

have lost part of his claim. you can read it here-

http://www.bailii.org/cgi-bin/markup.cgi?doc=/scot/cases/ScotCS/2010/2010CSIH49.html&query=compensation+and+for+and+breach+and+of+and+data+and+protection&method=boolean

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Well hi again Caggers it's been a while since I posted anything so I'll bring you up to speed. I took professional legal advice, and the advice from this board of course, and finally having had the advice that I would need to actually prove on a case by case basis what my actual substantiated losses were, I could end up with costs awarded against me but it was more likely that I might get a small award against them I might not get a costs order. Because I wasn't able to demonstrate a high probability of success I was unlikely to get public funding so the solicitor advised against an application at that time. Instead I was advised to refuse the £100.00 (goodwill) offer from crapquest and inform them that I was preparing a case against them and would issue an application in due course; I would give them 7 days to reconsider their offer of compensation and make it clear that the issue was one of 'compensation' and and not of goodwill gestures.

 

7 days came and went and I advise the nice lady on the craphone that i required an answer TODAY! I then interrupted (how rude of me) her explanation of how she had been trying to pin-down the director of legal all week because the manager couldn't deal with the matter himself........:-x "look madam! I don't care about who has to make a decision :-x as long as somebody does before four-o-clock this afternoon :mad2:, I am not going to call you back at 4 because I need to be at the court to file papers by 4:15":mad2: "Oh and I'll be wanting the decision in writing, and I ended the call.

 

At 2pm I had a telephone call from nice lady on the craphone who very politely offered that a cheque for £500.00 and a written apology with an undertaking that Crapquest would never contact me again on any matter whatsoever and would contact all of the CRAs to ensure that the CCJ had been removed; they would also ensure that their name and the purpose of their searches would be removed from the records. If I was agreeable the letter and cheque would be sent out by special delivery to be with me by 1pm the following day.:|

 

Hardly a major victory, but a victory nonetheless. Obviously their legal team knew that I would have to show the court proper and accurate figures for any claimed financial loss, and proper irrefutabubble written evidence for any libel claim before a judge would award any more and possibly less than about £1000 as a token compensation. Costs could go either way depending on the judge's mood, which pretty much summed up what my solicitor had told me

 

Well it was almost Xmas and I was skint as per :sad: I knew that I had no such actual evidence and courts and appeals could take forever, besides, 500 quid was better than a poke in the eye with a sharp stick :wink:. so I accepted. And the next day I was £500 better off with a nice letter telling me how very sorry they were for any inconvenience they had caused and the undertakings as outlined above. I had again made it clear that no FFS statement would be forthcoming from me but if they leave me alone I'll leave them alone :smile: . I still don't know if that ever was my debt in the first place, but I know for certain now that I have no debt that is not statute barred.

 

To finish the story, I did of course send off letters of complaint to the usual bodies which having responded with the usual unhelpful letters are probably doing the usual naffall in the background. But one more complaint is one more micromacromillimetre hammer tap for the cause.

 

Many thanks to all that gave advice and support, it was much appreciated and I would advise all that need to use this forum to take note and weigh up the advice that you are given here, before panicking and giving in to the bullies that trade as debt collectors. If you KNOW that you DO owe the debt then you should be looking for advise on how to pay it, NOT how you can avoid paying it. :!: But if you know that it isn't your debt or are genuinely unsure as to whether or not you are the debtor, then this is the right place to be, amongst the right people to ask. Using the law with regard to statute barred debts is acceptable and again you are in the right place for advice on that. DON'T ever pay a debt collector because you are afraid not to ONLY pay what they can prove that they have the legal right to collect. :-D

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Hey well done you. Their letter of apology probably feels almost as good as the £500 [i did say almost!]

 

I guess you have checked that all derogatory has been removed from your files. Also, put their letter where they state they will never hassle you again somewhere safe just in case..............

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