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    • Checking hi-tech with low tech - Wales leading the way Growing Mid Wales, an organisation set up to bring together the private and public sectors alongside the Welsh Government, has launched a mobile mapping project to track areas of poor mobile phone signal Powys and Ceredigion. They will be using bin lorries which have signal detection equipment installed, and thus able to create a comprehensive map of mobile 'not-spots' in the area, since those vehicles will be visiting just about every property in the area on their usual rounds. Just a moment... WWW.THINKBROADBAND.COM  
    • Hi there   thank you for the reply. No, it's not a silly question at all. I am convinced I didn't hit anything with my car. I was going very slowly and it was the guy standing next to his lorry in the road who punched and kicked my car as I went by. It's cause I saw him do it in the mirror.  I initially thought he did it because he thought I was passing him maybe too closely whilst he was messing around with his lorry ?  That's why I stopped and got out and asked what he thought he was doing hitting my car. He then just hurled abuse at me. Not making any accusations such 'you hit me' 'you hit my lorry' or you did this or that. He just swore and shouted at me. At which point I said I would be making a complaint to his company for his threatening behaviour and vandalism for punching my car. I went to my car , got my phone to take a photo of his number plate but then he came towards me again and I thought if he now hits me I am going to come second. I am a woman in her mid 50s travelling on her own and this guy looked like a Millwall football supporter (short, rotund, skin head) so I decided to leave this situation. I got back in my car closed the door and drove off before he could reach me.  I later checked my phone and noticed the photo was too blurred, as I turned and rushed back to my car too quickly before the camera could focus. So I thought it was pointless making a complaint as the guy couldn't be traced anyway, so I forgot all about it until yesterday. But this is all I can think of, it must have to do with this incident as it is in the same street.   
    • Please read the following thread very carefully. It is extremely relevant where you are suing Evri on the basis of a contract which you originally made with Packlink who are domiciled in Spain. A judgement has been obtained and we have applied for transcript and it will be put up on this thread as soon as we receive it probably about the end of July. In the meanwhile, read this thread, see what has been discovered about the Packlink/Evri/customer relationship and look at the witness statement very carefully. It's a long thread but don't give up. Once you have the transcript of the judgement, then I will do a more careful and explanatory post here   https://www.consumeractiongroup.co.uk/topic/459707-evri-lost-my-ebay-parcel-£844-court-claim-issued-judgment/
    • So if the breach occurred say Dec 2017 (first missed payment) and the default notice was issued Sept 2018 and the claim was issued 7th June 24 the claimant will of course be arguing it is within the limitation period (by 3 months)
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Driving with inadequate insurance


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Need some advice on an Insurance issue guys. My son was stopped for a routine breath test which he passed no problem, he was driving a friends car, he has his own fully comp insurance for his own vehicle which is part of a multi car family policy we have.

However on subsequently checking the small print it appears he was not insured to drive 3rd party on another vehicle, despite the insurer verbally telling us this was ok. As he is still in his 2 year probtion period I am assuming he will get 6 points for this misdemeanor and therefore automatically have his licence revoked??

Anyone got any ideas on how he might avoid this.

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Insurance is a strict liability offence i'm afraid. You're either covered or your not its as simple and black and white as that. It is the driver's responsibility to check whether he is covered. If your policy states it does not allow for driving TP vehicles (owned by someone else), there is not a lot you can do.

 

If you were verbally told by your insurer that he was covered, I would be making a strong complaint about whoever that person was and to see if there is anyway they will come to your son's defence.

 

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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Thanks for the swift reply Sailor Sam. I'm of the same opinion, its unfortunate that this will happen on a technical offence rather than the speeding/drink driving the the probation act was meant to combat. We can try talking to Admiral but i'm not holding my breath on this.

If he re-takes his licence I assume this means he starts with a clean slate?

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Oh it's Admiral again! I bet that they conveniently forgot to record the telephone call where you were advised it was ok! I suggest you ask the question! In relation to your licence question, i'm not sure about that but if you can get Admiral to do their bit by admitting this was bought about by their mistake, it may not come to that.

 

Please Note

 

The advice I offer will be based on the information given by the person needing it. All my advice is based on my experiences and knowledge gained in working in the motor and passenger transport industries in various capacities. Although my advice will always be sincere, it should be used as guidence only.

 

I would always urge to seek face to face professional advice for clarification prior to taking any action.

 

Please click my reputation 'star' button at the bottom of my profile window on the left if you found my advice useful.

 

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If he re-takes his licence I assume this means he starts with a clean slate?

 

No he doesn't. The 6 points (if that's what he gets for the offence) will still be on his licence after he retakes his tests (remember he has to do the theory and pratical again) for the "normal" length of time they would be on anyone's licence, usually 4 years.

 

The "clock" on his 2 years probationary period isn't restarted however, so provided he gets to the 2 years from first passing his test then he cannot be revoked again even if he receives other penalty points.

Edited by crem
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Yes we had 3 attempts at getting the policies correct in the first place ie paperwork not matching agreed insurance cover....perhaps that should have sounded alarm bells! I'll post an update once we know how this pans out.

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No he doesn't. The 6 points (if that's what he gets for the offence) will still be on his licence after he retakes his tests (remember he has to do the theory and pratical again) for the "normal" length of time they would be on anyone's licence, usually 4 years.

 

The "clock" on his 2 years probationary period isn't restarted however, so provided he gets to the 2 years from first passing his test then he cannot be revoked again even if he receives other penalty points.

 

Thx Crem, just read up on this, seems strange that they carry over but as you say the probation period ends and he's in with the rest of us!

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I wouldn't mention anything to Admiral, I would just SAR them stating specifically that transcripts of all phone conversations were required.

 

Thx Conniff....I think this may be worth while as we are absolutely positive that the sales rep mentioned the TP cover for all named individuals as a benefit for the Admiral policies. How that may impinge on any proceedings I'm not sure as ultimately we are all directly liable, conjoining somebody else to blame is in my experience always difficult.

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Thx Crem, just read up on this, seems strange that they carry over but as you say the probation period ends and he's in with the rest of us!

 

 

Oh there are far more complicated anomilies about this "revoke" law than that. This is a straight forward situation really.

 

For example, someone can come in from France having driven only 6 months, "surrender" their French licence in exchange for a UK licence without taking a test. They could then get 6 points straight away but not loose their licence because the probationary period is only measured from the 1st UK test , which they didn't have to take.

 

Someone else comes from France having driven for 20 years and exchanges his licence also. He then drives in the UK for another 5 years with no problem, but then decides he'd like to ride a motorbike. He then takes and passes his bike test, but 6 months later gets 2 speeding fines and receives 6 penalty points. He now has his licence revoked because he has accumalated 6points within 2 years of passing his 1st UK test dispite having 25years of driving experience now!

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Pulling up the insurance company is just wasting time and effort.

Insurance is by way of "bond" you are issued a certificate of that bond and only what is written upon that certificate is valid.

You are deemed to have inspected and accepted the conditions printed on the certificate, it can not be retrospectively corrected based upon "but they said"

The court will take a plea, you have two choices, guilty or not guilty, if you choose not guilty the clerk of the court will request you produce the bonded certificate of insurance.

You either have one or you don't.

If you don't and have pleaded not guilty, the Magistrates will add a loading to the punishment.

IMO : You will receive 8 points and a £450 fine plus full costs for pleading not guilty and been found so .

This offence is absolute liability for private motorists.

If you have third party cover it will be written upon your certificate as so.

No certificate = guilty.

End of story.

Expert on Parking matters, Banned by MSE ! along with other parking experts on orders of the BPA !

here to SAVE you money !

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  • 1 month later...

UPDATE:

So Admiral have pushed to the absolute last day of the statutory SAR period and then wrote to us saying that because of an admin error the application had not been processed and that we now need to fill in some paper work in order to 'access' this. Funny that.

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Oh there are far more complicated anomilies about this "revoke" law than that. This is a straight forward situation really.

 

For example, someone can come in from France having driven only 6 months, "surrender" their French licence in exchange for a UK licence without taking a test. They could then get 6 points straight away but not loose their licence because the probationary period is only measured from the 1st UK test , which they didn't have to take.

 

Someone else comes from France having driven for 20 years and exchanges his licence also. He then drives in the UK for another 5 years with no problem, but then decides he'd like to ride a motorbike. He then takes and passes his bike test, but 6 months later gets 2 speeding fines and receives 6 penalty points. He now has his licence revoked because he has accumalated 6points within 2 years of passing his 1st UK test dispite having 25years of driving experience now!

 

Sorry, but this is not correct. The New Drivers Act (1995) clearly states the following:

 

(1)For the purposes of this Act, a person’s probationary period is, subject to section 7, the period of two years beginning with the day on which he becomes a qualified driver.

(2)For the purposes of this Act, a person becomes a qualified driver on the first occasion on which he passes—

(a)any test of competence to drive mentioned in paragraph (a) or © of section 89(1) of the M1Road Traffic Act 1988;

(b)any test of competence to drive conducted under the law of another EEA State

 

My bold and highlighting.

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I hate to burst the bubble of hope here, but the certificate was issued AFTER the telephone call, albeit immediately. The telephone call could constitute a verbal contract HOWEVER the certificate issued after that verbal contract would in law supersede it.

 

There are circumstances where uninsured at the time can be rectified, for example insurance is cancelled due to not paying DD, driver stopped, car siezed etc etc which turns out to be incorrect as DD was paid, so insurance is reinstated and backdated to cover that period, thus making the driver insured after all and thus no fine, points or recovery of vehicle costs.

 

In this case, you could (with the taped call details) argue that you were insured perhaps before you received the certificate, but not once you received it as (and I know you know this now) you MUST read it and make sure all the details are correct and to your satisfaction. Yes, all 4 pages in font size 5, blue ink on blue background stuff, down there in section 91a clause 5R, paragraph 26c...........

 

In my opinion, your son is uninsured and unfortunately this will likely end with a £200 fine, 6 points and now the bad news....... as far as insurers are concerned, he may as well be a joyrider. He is young, drove (innocently in a way) uninsured, end of. Wrongly in my opinion I must add. However, it will prove a very expensive mistake.

 

Your only hope would be IF you can get that tape and then persuade the insurer that their agent did verbally tell you that you would all be covered and they then agree to change the policy in retrospect. Whilst not impossible, I would think it highly, highly unlikely that they will do do.

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