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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi to everyone.

 

Can someone help,

 

Have received some info after three letters but still waiting for statments from 2000 to 2008.

 

Which calculation form do i use for credit card PPI,

which APR do i use and do i use 8% interest?

 

this PPI is still running on my credit card to scared to cancel it but also done know how to cancel it.

 

Bob Diamond was in charge of Morgan stanley what a surpise.

 

Thanks if you can help:?::???:

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This is the spreadsheet to use for Credit Card PPI but you won't be able to complete it unless and until you have all of your statements.

 

FosRunningPPI v102.xls

 

The interest rate to use is the rate they were charging you on the card for purchases. If the rate changed over the period of time then use the average of the rate they charged you.

 

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  • 3 weeks later...

HI to all

 

Today had letter from Black horse refusing my PPi Complaint so pretty downhearted.

 

Barclaycard, Morgan stanley.

 

Having sent three letters req SAR and one failed SAR letter.

 

I have still not received copy statments from 2001 to 2008.

 

They now say they never received my last letter after a phone call to them today.

 

I have contacted the Post office and they emailed me copy of the person who signed for the special delivery so will send yet another letter today with copy of this signature.

 

Their delaying tactics get more elaborate by the day.

 

They sent me joint current account statements, completeley ignoring that i asked for Barclaycard statements.

They sent me a copy of the application form for MSDW, so if they have that then they must have copies of my statements,

the app form only has nine questions on it

what is the fourth question it has been blanked out and although it clearly says self employed on the app form someone hs ticked the Yes box for PPI.

 

My question whi is the IC and how do i complain to them about the merry go round i am having with BC

Many thanks

Edited by TIKTOK456
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