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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mackenzie Hall


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I've had a letter from Mackezie Hall today saying they will commence pre-litigation doorstep visits to recover a debt. Less than 2 weeks ago I sent then the "doorstep" letter yet they seem to be ignoring it.

 

Do I simply reply re-iterating the same again, perhaps adding in that I will submit a complaint to OFT for harassment if they do visit?

 

I have just registered with Noodle and the debt they are chasing isn't showing. Do I take it that this means that it defaulted over 6 years ago? How can I find out if it is statute barred?

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Don't waste any more money on postage, they've had their warning. If, and that's a BIG if, anyone turns up then tell them to leave. If they don't call the Police.

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Does your credit file show a last delinquent/last payment date.

The date for the start of 6 yeras no payment or acknowledgment

in writting is usually somewhere between 2-6 months before the

default date.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Does your credit file show a last delinquent/last payment date.

The date for the start of 6 yeras no payment or acknowledgment

in writting is usually somewhere between 2-6 months before the

default date.

The debt does not show on Noodle at all.

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Try equifax or experience free trial. Get your report and then cancel within 14 days of registering.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Try equifax or experience free trial. Get your report and then cancel within 14 days of registering.

I'm waiting for copies to come in the post. I applied last week. I tried either Experian or Equifax (can't remember which) online last week and as part of the registration they wanted me to send them some paperwork. I gave up and went the £2 postal route.

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Apart from suggesting the pre-litgation route - and court is something MHall never want to see the inside of - have they given any detailas to what this si. If they have you may be able to determine whether this is statute barred or not. That being soyou need only tell them this is the situation and they have to back off the doorstep visit, nasty letters and of course the idle threats. Should these continue you complain. Loudly.

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I love the way they say pre-litigation doorstep visits to really sound menacing. If you want closure on this send them the statute barred letter here by recorded delivery - http://www.consumeractiongroup.co.uk/forum/content.php?408-Letter-sent-when-debt-is-statute-barred

 

Keep us posted if they continue to harrass you....

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