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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dont tell them anything. Play letter tennis with them and theyll spam more and more since they think they have gotten someone who panics, or a cash cow.

 

If you want, just send the email to them stating your repayment plan, tell them that you are willing to re-evaluate your circumstances every 3 calendar months and that the offer now is non negotiable. No further correspondance will be entered into unless it is an offer of acceptance due to the ongoing harassment, intimidation and threats. Violation of this will result in a full paper trail should a court claim be needed, and the OFT, FOS and trading standards will be notified and complaints will be filed.

 

Keep it short, sweet and to the point.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 4 weeks later...
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After months of nowhere its finally come.... mini credit

 

Dear madam

 

Despite our efforts you have chosen not to settle the above outstanding account (which is now £840, as they have managed to put 3 £100 debt recovery costs on there?! but orig amount was £156.00)

 

We have no alternative but to escalate the matter. If full payment is not made by close of business on 22nd September the matter will be referred to our legal team. There will be legal charges added to your account.

 

On 10th October 2012 we will mark default status on your credit file.

 

Also be aware that forthcoming CCJ on your name affects severely your ability to receive credit in the future including credit cards, mortgages.

 

To avoid futher unneccessary costs please ensure payment is sent by return.

 

 

OK, so what do I say to them now and what do I do now???

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Its the usual drivel from them. Get it to the OFT, and make a formal complaint with minicredit so you can escalate it to the FOS.

 

They are trying to skirt the law, so they can extort money from you under threats of adding defaults/CCJ's. Look at it this way, if they did try to go to court, they would have a very hard time explaining to a judge exactly why theyve added on so many charges and escalated a debt from £156 to almost £1000.

 

Not to mention they have refused repayment terms based on your financial circumstances.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It's almost shockingly disgusting how mini credit have acted. 4 pdl companies have accepted your payment plans... Some easier than others but all the same.

 

And as for leaning stream... Good luck. They didn't answer my correspondence until they'd added a few charges onto my account a couple of years ago

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  • 2 months later...

Right I am now a couple more months down the line. All still bar Minicredit on board. This was apparently passed to Opos which is fair enough. They tried to call me a couple of times on my mobile while I was at work. but they haven't ever tried my mobile and no letters have been received......I can't even get on to Oposlimited.com has their website changed or something happened to them?

 

What should I do now regarding them? Just a bit concerned incase they try and contact me at old address which is where my dad lives....

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