Jump to content


  • Tweets

  • Posts

    • I disagree with the charge and also the statements sent. Firstly I have not received any correspondence from DVLA especially a statutory notice dated 2/5/2024 or a notice 16/5/2024 voiding my licence if I had I would have responded within this timeframe. The only letter received was the single justice procedure notice dated the 29.5.2024 this was received on 4.6.2024. I also disagree with the statement that tax was dishonoured through invalid indemnity claim. I disagree that the licence be voided I purchased the vehicle in Jan 2024 from RDA car sales Pontefract with agreement to collect the car on the 28.1.2024. The garage taxed the vehicle on the 25.1.24 for eleven payments on direct debit  using my debit card on my behalf. £62.18 was the initial payment on 8.2.24  and £31 per month thereafter the second payment was 1.3.24.This would run from Jan 24 to Dec 24 and a total of £372.75, therefore the car was clearly taxed before  I took the car away After checking one of my vehicle apps  I could see the vehicle was showing as untaxed it later transpired that DVLA had cancelled my tax , without reason and I did not receive any correspondence from DVLA to state why it was cancelled or when. The original payment of £62.18 had gone through and verified by my bank Lloyds so this payment was not declined. I then set up the direct debit again straight away at my local post office branch on 15.2.2024 the first payment was £31 on 1.3.2024 and subsequent payments up to Feb 2025 with a total of £372.75 which was the same total as the original DD that was set up in Jan, Therefore I claimed the £62.18 back from my bank as an indemnity claim as this payment was from the original cancelled tax from DVLA and had been cancelled . I have checked my bank account at Lloyds and every payment since Jan 24  up to date has been taken with none rejected as follows: 8.2.24 - £62.15 1.3.24 - £31.09 2.4.24 - £31.06 1.5.24 - £31.06 3.6.23-£31.06 I have paper copies of the original DD set up conformation plus a breakdown of payments per month , and a paper copy of the second DD setup with breakdown of payments plus a receipt from the post office.I can also provide bank statements showing each payment to DVLA I also ask that my licence be reinstated due to the above  
    • You know hes had it when they call out those willing to say anything even claiming tories have reduced taxes on live tv AS Salmonella says: The Conservative Party must embrace Nigel Farage to “unite the right”, Suella Braverman has urged, following a disastrous few days for Rishi Sunak. The former home secretary told The Times there was “not much difference” between the new Reform UK leader’s policies and those of the Tories, as senior Conservatives start debating the future of the party. hers.   AND Goves replacement gets caught booking in an airbnb to claim he lives locally .. as of yesterday you can rent it yourself in late July - as he'll either be gone or claiming taxpayer funded expenses for a house Alongside pictures of himself entering a house, Mr McGuinness said Surrey Heath residents “rightly expect their MP to be a part of their community”. - So whens farage getting around to renting (and subletting) a clacton beach hut?   Gove’s replacement caught out on constituency house claim as home found on Airbnb WWW.INDEPENDENT.CO.UK Social media users quickly pointed out house Ed McGuinness had posted photos in was available to rent     As Douglas Ross says he'll stand down in scotland - if he wins a Westminster seat - such devotion.
    • I've completed a draft copy to defend and will post up here for review.  Looking over the dates and payments this all stemmed from DVLA cancelling in Feb , whereby I set up a new DD in Feb hence the overlap, why they cancelled when I paid originally in Jan I have no idea. Anyway now stuck with pending court action and a suspended licence . I am also firing off a letter to DVLa recorded disputing the licence revoke
    • Thank you both for your expert knowledge and understanding. You're fighting the good fight by standing up for people like me and others with limited knowledge of this stuff. I thank you. I know all my DVLA details are good. I recently (last year) renewed my license, and my car's V5 is current with the correct details; the same is valid for my partner. I'll continue to ignore the love letters 😂 and won't let it bother either me or my partner.  I'll revisit this post if/when I get a letter of claim.  F**k ém.
    • Please check back later on today for a fuller response and some edits
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

ATM did not dispense my cash but account debited - what can i do ?


s2turbszvh
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4279 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

On Saturday i attempted a cash withdrawal from a Co-Op bank cash machine.

 

All ok until when it came to dispense my cash, the draw opens to give me the cash but after a lot of clunking and rattling the machine came up with a quick message saying "unable to dispense cash" or something similar (message on flashed on the screen for a few seconds) it then froze and about a minute later turned itself off :| - now given the machine gave me the message then surely it recognises something is wrong.

 

Anyway went home and checked my account online and a marker had been placed on my account for the £200 - i check again yesterday and the money has now been debited - now as mentioned the machine knew their was a problem so why has my account been debited ?

 

:jaw:

 

I phone Co-op customer services and was told to go back to my bank to query - problem i have is that surely its up to co-op bank to resolve as it was their machine - why am i having so much trouble getting Co-op to accept its something they should be dealing with - their machine malfunctioned so surely its down to them to check the journal and realise the machine is £200 over and give me my money back.

 

I spent 11 years working for a high street bank and am utterly stunned at their disregard for resolving this - can anyone help and give me any tips on what to do from here as i dont really fancy a long drawn out process to get back something that is mine.

Link to post
Share on other sites

Yeah done that (well they are sending me a form to sign - omg! ) - just seems crazy i have to wait two weeks once it gets back as well - its the 21st century and everything in linked by computer - i would think 24 hours is more than enough to resolve this. Why i need to fill a "form" in is beyond me - its like going back 50 years using draconian and ancient systems to resolve a modern day problem !!! This should be resolved by the push of a button. If i fill a form out then this is given to someone to process so why cant i just speak to that person who deals with it and get it done a hell of a lot quicker instead of messing around.

Link to post
Share on other sites

  • 4 months later...

The same thing happened to me 11 days ago and I was left horribly inconvenienced. What happened as a result of me not being able to get the cash cost me dearly.

 

I was about to make a large cash purchase and using my VISA debit card inserted it into a Natwest ATM in Crawley, everything seemed normal. Pin accepted, daily limit OK, the machine even spent what seemed like an age counting the cash, then at the last minute the message "Unable to dispense cash" or similar.

 

Tried again and got the message "Your daily withdrawal limit has been reached". Called the bank and they confirmed money has been debited.

 

So I want to find out, how can this be accepted in this day and age? The money is debited from our accounts if the ATM has the intention of dispensing the cash and cares not about the actual act of dispensing. The result is, your daily limit is chewed into and you are left out of cash and inconvenienced for the rest of the day.

 

Can you imagine, walking into a retailer with the intention of buying a coat you like but at the last minute you notice that the money is not in your pocket, or the zip on your wallet is screwed and wont let you get to the note, BUT YOU DECIDE TO TAKE THE COAT home anyway without paying for it? That would be called theft! That's exactly what the ATM did and despite being told it would automatically "fix" itself 48 hours later, it hasn't and so far no money has been returned despite a dispute being filed straight away.

 

I'm trying to find out the name of a regulating body (who oversees the way ATMs are run?). Please help if you know.

 

Thanks

Link to post
Share on other sites

I logged a complaint with the Financial Ombudsman Service as they regulate banking activity in the uk.

 

In the end the credit card company i have my card with the did recredit my account within 7 days (after some chasing) and said they would claim from the atm owner and they had 90 days to respond - nothing came of it so i was successful in the end.

 

I hated the inconvienience of it all but i suppose the money came back to me so got the right result in the end.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...