Wonga Repayment Plan

[Laura243]

Hi everyone, I have a £900 loan outstanding with Wonga, it's due tomorrow (25th april) but will bounce as I don't have the funds to pay it, I have emailed them and the assesment team have emailed me back with an incme/expenditure form to fill ot and they will assess me from that, shall i fill it in?or is it none of their business? Silly situation to get into but I'm determined to dig my way out.

[renegadeimp]

Dont fill it in. They have no right to know any of it. All they need to know is what you xan afford. Thats it.

[Laura243]

Thanks so what should my reply be?This seems to be an automated email, I have sent one to Errol Damelin and had no reply It was due out today but bounced, I desperately want to get in touch with them before £££££'s of interest is added.

[Laura243]

Really need some help they have taken £100 out my account today!!Just checked my online banking...

[renegadeimp]

Don;t worry about interest. Just keep sending those letters/emails. It's on them to reply, not for you to chase them around. As long as you keep contacting their official contact addresses regularly with requests for a plan, or with your proposal, you'll be fine. All you need to show a court (if it ever goes that far) is that you acknowledge that you couldnt make teh original repayments, but tried your hardest to come to an arrangement for another, but the PDL refused or ignored your requests.

 

Any amounts added on after your requests, or after they ignore your requests, can be deemed unfair and wiped if you have the paper trail to prove it.

[FrugalJo]

Like Rene says Laura just keep all the emails, eventually they will give in and offer you a repayment plan. Keep emailing them, offer them what you can afford.

[sarajulldin]

Just ring them and tell them you are struggling, ask them to free the interest and spread the costs.

 

I did this on a £400 loan and they really helped me out !

 

I keep promising I will pay the full amount on a specific date, just before I ring and say sorry cant pay in full ill pay you £50 and then the rest next payday, then do the same again next payday.

 

Never had a problem so far ! Just ring, blag them with some story and basically "ask for they help" always worked for me !

 

I got HSBC to clear the arrers of £250 and reset my monthly amount yesterday just by blagging them !

[Laura243]

Thanks again Jo for pointing me here, such a brilliant forum!!

 

Sarah how did you get HSBC to clear the money taken from you?I have also been advised NOT to ring?Aaaaah I dunno what to do, still haven't replied to my emails so will keep emailing daily until they do?

[renegadeimp]

Yes. Just keep emailing. You are clearly trying to contact them, but they are refusing to take notice. That isn't YOUR problem it's THEIRS.

 

If you ring them, they can and will say anything to you just to get your details, then they will deny there was ever an agreement in place and say you authorised the full amount to be debited or do a 180 on what they said.

 

There are plenty of reports of people calling them and agreeing a repayment plan of, say, £10 a week, only to find that the PDL ( Minicredit and CFO especially) taking the the entire amount on the first repayment date or debiting the account multiple times until they cant take any more. Then trying to charge you £5 a time for each transaction they made.

 

It's one of the main reasons this site asks all people in debt to only deal with their creditors in writing. This way, you have full and complete proof of what the creditor has said, and they cannot form any defence against it, either to you or to a judge in a court.

[Laura243]

Thanks hun, the problem I have is as I have had to take all money I had spare from my account direct debits are gunna start and bounce soon causing bank charges, need to get another one opened ASAP i think.

[renegadeimp]

Contact your creditors and ask them not to process the DD's for now due to problems with your bank account. Tell them that you will pay the debit by another method so the payment is not missed. Ideally you should do this a few days before the DD is processed. This will give you some breathing room at least.

[Laura243]

Will do, thanks . Your advice is fab, I have read a few of your posts, keep up the good work, it's very much appreciated!!I will keep you updated, I am hoping for a reply tomorrow, I have offered them a fair settlement so I can't understand why they haven't replied yet.

[Blossom99]

Good luck. Just as long as you keep strong and make it clear that you know your rights they will eventually back down.

[FrugalJo]

My pleasure Laura. No judgement just help here

Don't give up.

[Laura243]

I rang them I was getting nervous and they were putting fees on already!!!They said they will email details and set up a plan over 12 months, do you think this will be ok?If I have it in writing?I'm still going to change my bank account anyway so they wont be able to get more than the set amount off me each month as thats all that will be in that account on the payment date.

[renegadeimp]

Wait for the email. However, even if you are nervous, never call them by phone. The fees can be wiped off by a judge if theyre unfair. You're just lucky that wonga is one of the PDL's that take personal circumstances into account, although they are definitley not infallible.

[Laura243]

Ok, I have had the email with the confirmation of what I agreed on the phone, do you think they will continue to try and take money from this account even though I have an arrangement set up?

[renegadeimp]

If they do, then you can complain to the OFT/FOS and also the possibility of the police as theyve technically stolen from you.

[Laura243]

Fingers crossed they don't and I'm on track to getting out of this payday hell Thanks for all your advice everyone, hopefully i wont be posting back here to say they have gone on their word!!

[renegadeimp]

If you have good experiences as well, make sure to post back and let us know. People visiting this site can use it as incentive and encouragement.

[Laura243]

I will also hope to be able to give people some advice myself

[numbers666]

Hi Laura,

 

NOW - Today

 

Using Online banking canx all direct debits TODAY - your creditors will understand. Move your balance and indeed any overdraft facility to another account (maybe a linked savings account) this will prevent them using the card details over the weekend. You could alternatively withdraw cash . Report your debit card as lost.

 

Monday or online- open another account with another bank - just a basic one. Arrange to have your salary paid in here.

 

Write a letter to your current bank revoking the Continuous Payment Authority to the PDL, and instruct them NOT to pay any DD if the PDL

holds your sort code and account number.

 

These will give you time i) to sort out a payment plan, what YOU can afford

ii) prevent the pdl from taking without consent - it is so much harder to reclaim the moneys than to prevent them taking it.

 

Move the cash you had moved today to the new bank account, and make debit card payments for the missed DD due to you cancelling the DD authority.

Please do this as not to get further into debt.

 

I wish you all the best and good luck

 

N

[meganimoo]

HiJust to let you know, I came to an arrangement with wonga to pay £10 per month by Bank Standing Order--You are then in control. They Review it every 6 months but I just tell them my circumstances havent changed, Hope this helps, Kind Regards

[ryanw123]

hi, i got a loan about 2 weeks ago from wonga for 50 pound and i extended my loan date till the 23rd of may, im just wondering if i payed it back tomorrow will they let me get another one tomorrow? thanks.

[renegadeimp]

Why would you even consider getting a payday loan in the first place, let alone a second one that you had problems repaying? However, we cant answer your question here as only wonga can tell you if theyre willing to give you more money.

 

Find out about your local credit union and see what they say. They are much, much cheaper than getting a loan from a legal loan shark.