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    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
    • Hi DX, Sorry, fell asleep as I was up all night last night writing that statement. Yes, I attached the rest of the witness statement on post 50, bottom of webpage 2. That's the important part.  It looks like the lawyer who wrote Erudio's Witness statement does not work for them any more. So, I'll have another lawyer representing instead. Not sure if I can use Andy's hearsay argument verbally if that happens.... I did not put it in writing. Apart from not sending deferral forms, my main argument is that in 2014 Erudio fixed some arrears mistake that SLC made and then in 2018 they did the same mistake, sent me confusing letters. What is the legal defence when they send you confusing material?
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    • That isn’t actually what the Theft Act 1968 S1 actually says, BTW. https://www.legislation.gov.uk/ukpga/1968/60/section/1 (1)A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it;   The difference between what you’ve said and the Act? a) intent to permanently deprive rather than  just depriving (which is why the offence of “taking without consent” was brought in for motor vehicles, as otherwise "joyriders" could say "but I intended to give it back at the end") b) dishonesty : If I honestly believed A's pen belonged to B, and took it and gave it to B - B might be found guilty of theft but I shouldn't be. 
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Vodafone Saying I Didn't Cancel Contract


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Hi all,

Been reading through and I have this problem. I have just got back from doing some charity work abroad and been bombarded by a debt collecting agency about a vodafone debt.

I have spoken to Vodafone and they have been so unhelpful saying that it isn't their problem.. But I cancelled the 30 day rolling contract that's the issue with the 30 days notice but it never got cancelled until 5 months later. I didn't know there was any issue and now this could affect me with any future credit.. Any help would be really appreciated!

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Hi PlsHelp start your own thread, also contact vodafone rep Lee, using instructions on this thread above and others.

 

Lee will help under the restrictions placed on him by his employer, however after reading the threads it is usually a good (not perfect) outcome for the customer

 

When you start your own thread there will be plenty of helpful caggers to help, check my thread out to see how i got on ;-)

I am fighting it all the way :-x

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Hi all,

Been reading through and I have this problem. I have just got back from doing some charity work abroad and been bombarded by a debt collecting agency about a vodafone debt.

I have spoken to Vodafone and they have been so unhelpful saying that it isn't their problem.. But I cancelled the 30 day rolling contract that's the issue with the 30 days notice but it never got cancelled until 5 months later. I didn't know there was any issue and now this could affect me with any future credit.. Any help would be really appreciated!

 

Hi PlsHelp,

 

Thanks for making me aware of this.

 

In order for me to get things looked into could you email me with the relevant details via the Contact us form here quoting the code WRT135 - CAG Forum in the subject line?

 

Once sent you'll receive an automated reply with a reference number. To ensure that your email reaches me could you update the thread with this and I'll get back to you as soon as I can?

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

 

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Hi PlsHelp,

 

Thanks for coming back to me.

 

Having checked our emails this morning I can confirm that I've got yours and as such will be getting back to you as soon as possible.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

 

PS. I'll also ask the Site Team to create a new thread for you.

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Hi Lee,

 

I have tried to find details of the phone conversation that took place... but... it was on a PAYG sim card and I have no bills for it...

I just wish this whole situation was over.. really starting to get stressed over this issue... I have letters still coming through the door nearly every day and I can't purchase anything at all on credit... all because of something that shouldn't have even happened.

 

Please advise of any steps I need to do to get this cleared up as quick as possible and that allows me to be able to be in the position I should rightfully be.

 

Once again thank you for actually showing an interest in this issue.

 

Just hope that it can be resolved.

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Hi PlsHelp,

 

Thanks for the update.

 

I understand the strain that this kind of thing can cause but please be assured that your case is in hand.

 

While we investigate matters you'll receive no further contact from the DCA and as soon as I have an update I'll get back in touch with you.

 

Kind regards,

 

Lee

 

Web Relations Team

 

Vodafone UK

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