Seriously vulnerable family bullied for over 5hrs by bailiffs

[jimjim5]

Rob Jackson was one of the founding members of r and r

[Annette1973]

Rob Jackson was one of the founding members of r and r

 

So basically the council have lied to us, quel surprise. I wonder if they would be prepared to put it in writing, hmmm....

[jimjim5]

If you check on the r and r web page its all there

[jimjim5]

I'm an ex employee. That's how I know a bit about them.

[Annette1973]

I'm an ex employee. That's how I know a bit about them.

 

Ah, thought you sounded quite knowledgable. I cannot believe the lies we have been fed about this whole affair. I am not at all a naive person, I have good grasp on how the world works, yet, still I am shocked tat the council mislead us in this way.

[old bill]

You are a star, this is amazing info. The police lady was great, I did not blame her at all for believing the bailiffs at first, they are very convincing. I cannot believe that they used her in this way and threatened her livelihood. At the end of the day she was just doing her job and get rid of the uniform and you have got a wife and mother (and a dog owner btw) who has bills to pay and a mortgage to keep on top of, it actually angers me immensely that they could show such disregard for another human being. If she had taken them at their word without checking, she would have been lucky to have landed a job as a security guard at the local shopping centre. Shameless!

 

I doubt she would have been able to get a job as a security guard if she had been convicted of Burglary. A criminal conviction is a bar to employment as a security guard. You are right about police officers being ordinary men and women - and dog owners - once the uniform is taken off. Police work is a dangerous job - I've done it. I'm afraid the reality is, certificated bailiffs and HCEOs are Rent-A-Thugs - there is no other term to describe them, other than **** or scumbags, which is what I and my colleagues used to call them when we caught them acting illegally or bullying the sick, elderly or vulnerable.

 

One other offence that could be levelled at the bailiffs, Ross and Roberts, its management and, possibly, its parent Capita, is that of Fraud by False Misrepresentation (Section 2, Fraud Act 2006) by saying they could seize your daughter's car when they had no right or power in law to do so. In order to clobber Ross and Roberts and, possibly, Capita, Section 12 of the Act contains a provision that enables companies, their directors, company secretaries, company officers and managers to be held liable, criminally, for any offences, under Section 2, committed in the company's name, whether they knew it was going on or not. This could be useful in dealing with Ross and Robert, as if the directors were to be successfully convicted, it results in an automatic lifetime ban from acting as a company director, subject to any appeal against conviction. The certificated bailiffs would lose their certification and forfeit their bonds if convicted, though, if a County Court judge gets to hear of the way they have treated you, I cannot see them holding onto their certificates. A learned associate informs me that judges do not like bullying or harassment.

[jimjim5]

They play on people not having knowledge. I was to soft to work for them. I put money on peoples gas and electric meters, instead of taking money of them...... I seriously have done. I've also have taken clothes gone to small for my kids and toys back to clients.... my advice to people was to leave Windows and doors locked and ignore.... park the cars at relatives and friends..... it will go back to council eventually.....

[old bill]

They play on people not having knowledge. I was to soft to work for them. I put money on peoples gas and electric meters, instead of taking money of them...... I seriously have done. I've also have taken clothes gone to small for my kids and toys back to clients.... my advice to people was to leave Windows and doors locked and ignore.... park the cars at relatives and friends..... it will go back to council eventually.....

 

Clearly, you are somebody with a conscience, Jimjim. The vast majority of bailiffs I have had the misfortune to deal with appear to have had conscience by-passes or sold their souls to the Devil. Let your light shine and shine bright, Jimjim.

[RaeUK]

If Carlsberg did bailiffs, jimjim ...

[old bill]

With reference to being mislead by your local authority, speak to the Local Government Ombudsman (LGO) regarding lodging a formal complaint.

[jimjim5]

I think being a woman with small kids, I could see the other side. 90% of the cases were wrong and shouldn't be collected on. Id rather get it sorted than force people to pay something they never owed in the first place.

 

It's crazy and I used to ring the councils from the property and tell them it was wrong. It used to make me sick, what people were expected to put people through.

 

I know when they were selling up a lot of staff left as they did not want to be associated with equita. They didn't like the ways. They were the guys with morals and operated a lot like me.

[Annette1973]

I doubt she would have been able to get a job as a security guard if she had been convicted of Burglary. A criminal conviction is a bar to employment as a security guard. You are right about police officers being ordinary men and women - and dog owners - once the uniform is taken off. Police work is a dangerous job - I've done it. I'm afraid the reality is, certificated bailiffs and HCEOs are Rent-A-Thugs - there is no other term to describe them, other than **** or scumbags, which is what I and my colleagues used to call them when we caught them acting illegally or bullying the sick, elderly or vulnerable.

 

One other offence that could be levelled at the bailiffs, Ross and Roberts, its management and, possibly, its parent Capita, is that of Fraud by False Misrepresentation (Section 2, Fraud Act 2006) by saying they could seize your daughter's car when they had no right or power in law to do so. In order to clobber Ross and Roberts and, possibly, Capita, Section 12 of the Act contains a provision that enables companies, their directors, company secretaries, company officers and managers to be held liable, criminally, for any offences, under Section 2, committed in the company's name, whether they knew it was going on or not. This could be useful in dealing with Ross and Robert, as if the directors were to be successfully convicted, it results in an automatic lifetime ban from acting as a company director, subject to any appeal against conviction. The certificated bailiffs would lose their certification and forfeit their bonds if convicted, though, if a County Court judge gets to hear of the way they have treated you, I cannot see them holding onto their certificates. A learned associate informs me that judges do not like bullying or harassment.

 

That's great info and I can assure you that my family and I do intend to take this as far as we can. I must admit I have never really dealt with a judge, my husband did jury service a couple of years ago but that's about as far as our experience goes, so it's good to know about their feelings on this issue. I have heard that many countries have outlawed bailiffs due to the fact that in most cases their fees were so much more than the original debt, however after watching the budget on tv today, I dont think that the powers that be will be getting rid of this **** any time soon.

[Annette1973]

If Carlsberg did bailiffs, jimjim ...

 

LOL, I needed cheering up....

[Annette1973]

I think being a woman with small kids, I could see the other side. 90% of the cases were wrong and shouldn't be collected on. Id rather get it sorted than force people to pay something they never owed in the first place.

 

It's crazy and I used to ring the councils from the property and tell them it was wrong. It used to make me sick, what people were expected to put people through.

 

I know when they were selling up a lot of staff left as they did not want to be associated with equita. They didn't like the ways. They were the guys with morals and operated a lot like me.

 

Bless you. Bet you didn't last long as a bailiff though.

[seanamarts]

With reference to being mislead by your local authority, speak to the Local Government Ombudsman (LGO) regarding lodging a formal complaint.

 

unfortunately, old bill, there needs to be a correct procedure before it gets to the LGO stage. formal complaints have to be made first,once it gets to the CEO stage and you still are not happy with the out come, then you can involve the LGO.

 

Personally, i would get the complaint as far as possible then get a form 4 sent off to the court where the bailiff was certificated. If the police are willing to stand as witness for you then you have a good chance of getting this bailiff's certificate revoked and a possible payment from his/her bond. Are you sure the second bailiff was not certificated.

[jimjim5]

A few weeks, but gave me a good idea on how to avoid them:)

[RaeUK]

Yeah, I did try to avoid getting ill, but it's just those doggone genes of mine........

 

I think I know what happened, hunni. When they were dishing out genes you thought they said jeans and asked for nice blue ones ...

[old bill]

unfortunately, old bill, there needs to be a correct procedure before it gets to the LGO stage. formal complaints have to be made first,once it gets to the CEO stage and you still are not happy with the out come, then you can involve the LGO.

 

Personally, i would get the complaint as far as possible then get a form 4 sent off to the court where the bailiff was certificated. If the police are willing to stand as witness for you then you have a good chance of getting this bailiff's certificate revoked and a possible payment from his/her bond. Are you sure the second bailiff was not certificated.

 

Whilst I agree with what you say in respect of the LGO, the criminal conduct of the bailiffs involved in this case overshadows misrepresentation of authority. The fact that they compromised a Police Sergeant's position in a way that could have cost that officer her job and, possibly, her liberty, too, referral of the matter by the police to the CPS for direction is, in my honest opinion, a must. Be in no doubt, if the CPS decide prosecution is justified, the comedian who damaged OP's daughter's car will be made to pay for the damage out of their own pocket or Ross and Roberts will have to pay for it. The bailiff who undermined the police officers and made threats, etc., will lose their certificate in any case, whether it goes down the Form 4 route or the criminal route. Do not forget that a criminal conviction against a bailiff means they are deemed not a fit and proper person to act as a bailiff and will forfeit their bond. The courts can order them to pay compensation/damages on top of that.

[Annette1973]

unfortunately, old bill, there needs to be a correct procedure before it gets to the LGO stage. formal complaints have to be made first,once it gets to the CEO stage and you still are not happy with the out come, then you can involve the LGO.

 

Personally, i would get the complaint as far as possible then get a form 4 sent off to the court where the bailiff was certificated. If the police are willing to stand as witness for you then you have a good chance of getting this bailiff's certificate revoked and a possible payment from his/her bond. Are you sure the second bailiff was not certificated.

 

Pretty sure. I know that the company aren't exactly going to volunteer that information, however I will do my best to find out.

[Annette1973]

I think I know what happened, hunni. When they were dishing out genes you thought they said jeans and asked for nice blue ones ...

 

Possibly, I am a bit of a Malteser, brown on the outside and blonde in the middle...

[brassnecked]

Whilst I agree with what you say in respect of the LGO, the criminal conduct of the bailiffs involved in this case overshadows misrepresentation of authority. The fact that they compromised a Police Sergeant's position in a way that could have cost that officer her job and, possibly, her liberty, too, referral of the matter by the police to the CPS for direction is, in my honest opinion, a must. Be in no doubt, if the CPS decide prosecution is justified, the comedian who damaged OP's daughter's car will be made to pay for the damage out of their own pocket or Ross and Roberts will have to pay for it. The bailiff who undermined the police officers and made threats, etc., will lose their certificate in any case, whether it goes down the Form 4 route or the criminal route. Do not forget that a criminal conviction against a bailiff means they are deemed not a fit and proper person to act as a bailiff and will forfeit their bond. The courts can order them to pay compensation/damages on top of that.

The problem will be persuading the police to act, and the council to fess up to the wrongful actios of their agents Ross 'n Robbers and Capita fopr which thy are 100% liable. Also the Form 4 route if it goes pear shaped can end up with the complainant paying costs. Outlawla has been having problems trying to get a council to take him seriously, there it seemds the police are almost in cahoots with the counciland baikliffs and will do nothing.

 

Annette1973 I think you should complain and send in Formal complaints marked as such to all including your MP as has been mentioned previously, and there is merit in following old bill's suggestions, as if you can get the police to take this one on, it may well be a milestone in the fight against these scumbags and their ilk. you have been getting some great advice imho

[seanamarts]

Whilst I agree with what you say in respect of the LGO, the criminal conduct of the bailiffs involved in this case overshadows misrepresentation of authority. The fact that they compromised a Police Sergeant's position in a way that could have cost that officer her job and, possibly, her liberty, too, referral of the matter by the police to the CPS for direction is, in my honest opinion, a must. Be in no doubt, if the CPS decide prosecution is justified, the comedian who damaged OP's daughter's car will be made to pay for the damage out of their own pocket or Ross and Roberts will have to pay for it. The bailiff who undermined the police officers and made threats, etc., will lose their certificate in any case, whether it goes down the Form 4 route or the criminal route. Do not forget that a criminal conviction against a bailiff means they are deemed not a fit and proper person to act as a bailiff and will forfeit their bond. The courts can order them to pay compensation/damages on top of that.

 

I totally agree with every thing you are saying old bill, and i wish it could work out that way, unfortunately it doesnt. But times are changing, lets hope it will start looking favourable for the debtor, where bailiffs will be prosecuted for stepping out of line.

[Annette1973]

The problem will be persuading the police to act, and the council to fess up to the wrongful actios of their agents Ross 'n Robbers and Capita fopr which thy are 100% liable. Also the Form 4 route if it goes pear shaped can end up with the complainant paying costs. Outlawla has been having problems trying to get a council to take him seriously, there it seemds the police are almost in cahoots with the counciland baikliffs and will do nothing.

 

Annette1973 I think you should complain and send in Formal complaints marked as such to all including your MP as has been mentioned previously, and there is merit in following old bill's suggestions, as if you can get the police to take this one on, it may well be a milestone in the fight against these scumbags and their ilk. you have been getting some great advice imho

 

Thank you for that. I have already sent a preliminary email to the Chief Exec and the Head if Revenues at the Council. I have also sent enquiries to the issuing courts regarding the Liability Orders and Bailiff Certification. I will today send my Formal Complaints via Royal Mail Recorded. I feel that with all the advice I have had from all you good people has helped and supported me enough to now take this to the next level. I went to see my Dr last night and they have postponed an exploratory operation which could have meant a much better qualiy of life for me. The operation is quite risky, however it would have helped the Drs to decide if I need a liver transplant or not. Now I don't know when they will do it. The reason they have postponed is due to high blood pressure, wonder how that happened, my life is so totally stress free, lol.

[Annette1973]

Hi guys, yesterday I sent an email to the Chief Exec at the council outlining the events and my concerns and informing them that I intend to make a formal complaint. This morning I received this in reply.

 

 

Dear Mr & Mrs xxxxxxxxxx

 

Dave Xxxxx, the Chief Executive, has asked me to investigate this matter on his behalf.

 

We are treating the matter as a formal complaint, in accordance with the Council's complaint procedure, and will respond as soon as possible.

 

Full details of our complaints procedure is available on the Council's website

 

 

Regards, Xxxxxx

 

Xxxxxx xxxxx

Head of Customer & Financial Services

Edited March 23, 2012 by Annette1973

[caledfwlch]

It was quite amusing, if my Dr had seen me he would have had me sectioned. P J's, dressing gown, slippers, wild hair, no makeup and looking a lovely shade of Margery Simpson yellow...

 

The Skin pigmentation thing due to your liver problems?

 

I would suggest that with such a visual indicator of health problems, that it was also extremely clear to the Bailiff's the moment you opened the door, that you are unwell, and vulnerable. Maybe put this in the complaints.

 

I would consider contacting the press too, national as well as local. The Council and Ross and Robbers will not look very good, harrassing and intimidating something with severe medical problems, who's condition is obvious, lying to Police etc.