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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Tax Credits Overpayment - £2,900


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Hello all

 

Just thought I'd share my story just to add another example of how infuriating and annoying the HRMC are.

 

Hubby and I are both employed and self employed. Have always given honest info and on time.

 

Unfortunately in 2009/2010 we made a very large self employed loss. After the year end hubby rang HMRC to tell them of large loss and to offset this against employed earnings. During the telephone conversation he was asked about our 2010/2011 earnings. My hubby told them he'd already told them what our earnings would be for 2010/2011. The lady wanted to know what our 2010/2011 profit or loss would be. Hubby advised he couldn't tell her what our profit or loss would be until year end but he did hope that it wouldn't be anything like 2009/2010. HMRC advised that it was best if we offset any profit or loss from our self employment there and then. Hubby advised he didn't want to do this and would rather wait until year end. HMRC advised that if we didn't offset then they would use the same figure for 2010/2011 as for 2009/2010, which had a large self employed loss, so hubby reluctantly agreed. Perhaps he should have stood his ground but they advised that if he didn't they would do it anyway. Damned if you do damned if you don't.

 

Fast forward to year end 2011 and loss nowhere near as large as 2009/2010, as expected. Tell HMRC July 2011 after self assessment completed and we are advised in August 2011 that we have been overpaid. No s**t Sherlock! We write to dispute overpayment. It takes then until December 2011 to advise pay up. We have a copy of the telephone recording when they advise that if we don't change our earnings then they'll do it anyway, plus after several letters we have a letter not apologising for not giving us the service we "feel2 we should have received but apologising for "we have failed to provide the level of service which you are entitled to expect and should have received". HMRC mess up and give misguided advice, but hey, still pay up.

 

To boot their debt management team are now chasing and are threatening debt collectors/bailiffs and this was even before we received their last letter with the apology.

 

Letters say if we can help, please call us. But you call them and they can't help.

 

You ring the debt management team and they say there's nothing they can do. Can't call the wolves off unless HMRC tell them the matter is in dispute. They tell us to call the helpline. The not so helpful helpline can't help!

 

Letter has now been sent to The Adjucator's Office with a copy to the debt management team and a copy to the CEO at the tax office.

 

No longer entitle to any benefits since the threshold was reduced, so can't offset any overpayments against future payments. So not only do we not receive any benefits anymore but are now faced with having to pay this back!

 

I know we won't win as it's HMRC afterall, but I'm going to put up a bl**dy good fight. In the meantime, trying to save as much as possible!

 

HMRC staff should know what they are doing. They shouldn't be allowed to get away with giving misguided advice.

 

Just thought I'd share this.

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You can sometimes fight the big guys - I assisted my sister in a complaint to the benefits people whereby they had underpaid her for 2 years without her knowledge as they put sanctions against her (relating to csa claim) without telling her and they refused to backdate the increase. It took 3 letters but we got the money she was rightfully owed. They admitted the CSA information was a mess so they couldn't be sure she hadn't sent back the relevant form (which she had).

 

I also had a disagreement with the job centre over incorrect information they gave me when I needed to sign off of job seekers allowance and again they refused to pay me 2 weeks money but after 2 complaint letters to the job centre and then a call in which I asked for the chief executives contact details they decided they were wrong and paid me what I was owed!

 

Its always worth arguing as it only costs a few stamps :) My tip is to find the top person if your complaint gets nowhere and send details to the chief executive!

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Thanks for the responses. Wasn't expecting any. Just thought I'd share my experiences.

 

Letter sent to the Adjuicators, The Debt Management Dept and Steve Lamey, CEO, Benefits & Credits 22 Feb. No acknowledgement from any of them yet. Will let you know how I get on eventually but am not holding my breath.

 

Thanks again for your support.

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  • 1 year later...

Quick update - we lost! No surprise there then!

 

But at least they've agreed that we can repay them over 3 years rather than 12 months that they were originally demanding!

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