Barclaycard ppi can i claim it back.

[susyswan]

In 2004 my husband took out a credit card with Barclays.

 

about 18 months after he took out the credit card they sent him a letter about payment protection. he didn't reply to the letter.

 

but it was added to his credit card payments every month.

 

my husband died in 2008.

 

would i be able to claim the ppi back i have no paperwork for his account . thank you.

[BankFodder]

Yes you can as you presumably managi8ng his estate. Start off by writing to them formally and require the refund and explain that the PPI was never requested and that they obtained it fraudulently

[susyswan]

Thank you . i was a bit worried about trying to claim it back. is there a letter any where i could use.

[dx100uk]

your first port of call will be an SAR to BC

that is if you've not got all the statements.

 

there is a phone number you could try

 

i'll find it.

 

dx

[dx100uk]

ok i'm thinking of capital one i think!!

 

ok

have you all the statements?

 

if not you'll have to SAR them to get them.

 

dx

[susyswan]

Thank you.

[susyswan]

My husband died in 2008. and it his account i whant to claim on. how do i address the letter. eg MR XXXXXX deceased. or the late Mr xxxxxx.

[dx100uk]

you are/were an exec so's

there would be no issue

 

dx

[susyswan]

Thank you . I will get the letter sent this afternoon.

[susyswan]

Hello. I have had a reply from Barclaycard for the subject access request for my husbands credit card statements. they have sent a reply and the postal order back . but it is in someone elses letter for a subject access request. they have probaly had a reply to my request. this is the reply. Dear Sir/Madam. Thank you for your request for information under the Data Protection Act. Unfortunately we are unable to process your request due to the reason(s) below. It is possable that the account has been for a period of more than 6 years and as a result customer details are no longer retained. There are no accounts for the named customer(es) provided We require a signed letter of authority from the account holder in order to acept requests from a third party. The request appears to relate to a non Barclaycard account. There is no £10 cheque provided. We are unable to locate an account relating to this request based on the information provided. Please provide as much information as possible in relation to the account. any alternative addresses the account may be registered to and the account number. this will allow us to process your request with out further delay. Yours Sincerly Barclaycard customer services. the firs and last question have a tick by them. the trouble is they have sent a letter and a cheque back to me that isn't mine. i sent a postale order. what can i do next.

Edited April 13, 2012 by susyswan
up dating.

[susyswan]

. I sent for my late husbands statements from Barclay card. in mid March. I had a reply which came this morning. They sent the letter and cheque back . but not the letter that i sent but some one elses. this is a copy of the form they sent back. What do i do now.

[ims21]

Hi

 

The attachment is too small to read.

 

Use this method by dx100uk

 

 

scan the required letters/agreements/sheets

as a picture[jpg] file

or convert them to .PDF

ENSURE:remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

 

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf

than many single ones

or if you have PDF as an installed printer drive use that

or use word and save as pdf

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

then hit reply button

 

 

ims

[dx100uk]

please keep to ONE thread per reclaim

 

dx

[susyswan]

This is the reply i had back.

C__Documents and Settings_susan_My Documents_Barcleys Reply.pdf

[coffeeangel]

Hi Susy.

 

I would in your shoes write back to BC enclosing the cheque (I would take a copy first as proof) letting them know of their "error" and telling them they have X amount of days within which to comply with your original request dated X as the clock is ticking since the 40 days runs from the date they received your request. You also reserve the right to take them to court to force compliance as well as report them to the ICO.

 

Have a look here

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?208966-Me-and-Them-SAR-non-compliance-claim.-**SUCCESS**

 

Good luck

 

Best

 

Coffee

[susyswan]

Thank you. i will let you know how i get on.

[susyswan]

Is there a none compience letter i could use. thank you.

[dx100uk]

yes in the green library tab top left

 

dx

[susyswan]

Thank you. I phoned the number for royal mail to see if the postal order had been cashed. and it hadn't.