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By BankFodder · Posted
We will work out a letter – but for the moment, how did you manage to achieve the acceptance of your rejection? Very well done. And do I understand that you bought two warranties! One warranty from Nissan and one warranty from big motoring world? Seems a rather extravagant duplication and in particular when you are adequately protected by the consumer rights act anyway – free of charge -
Hey 👋 good news. They’ve offered a refund of £9000 which was the cash we put up front. We took out £2500 finance with warranties200 and then we paid £1800 for extended warranty with Nissan (bought from BMW at the time we purchased the car. How can I world a formal letter asking if this will then cancel everything? Warranty and extended warranty. tjanks Car.pdf -
I have changed para 3 slightly because they say in one of their letters they have a copy of the agreements terms and conditions but they have not supplied them. Particular's of Claim (for Reference only) 1.THE DEFENDANT OWES THE CLAIMANT £293.13 IN REPECT OF GAS/ELECTRICITY CHARGES SUPPLIED TO THE DEFENDANT BY OVO ENERGY LTD (DEBT) 2. WHICH DEBT WAS ASSIGNED TO THE CLAIMANT ON 31/12/2022 AND NOTICE OF WHICH WAS GIVEN TO THE DEFENDANT ON 31/12/2022. 3.DESPITE FORMAL DEMAND FOR PAYMENT OF THE DEBT THE DEFENDANT HAS FAILED TO PAY AND THE CLAIMANT CLAIMS £293.13 AND FURTHER CLAIMS INTEREST THEREUPON PURSUANT TO SECTION 69 OF THE COUNTY COURT ACT 1984 LIMITED TO ONE YEAR TO THE DATE HEREOF AT THE RATE OF 2.34% PER ANNUM AMOUNTING TO £6.86 1.The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2.Furthermore, the claimant has given no details as to the breakdown of their claim so the defendant is unable to defend specifically. 3. The claimant openly admits that they have a copy of the agreement. Pursuant to the civil procedure rules Practice Direction 16 (7.3) Where a claim is based upon a written agreement: (1) a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. With the court’s permission the Claimant is put to strict proof to:- a) show and disclose how the Defendant has entered into an agreement; b) show and disclose how the Claimant has reached the amount claimed ; c) show how the Claimant has the legal right, either under statute or equity to issue a claim; 4. As per Civil Procedure Rule 16.5 (4) it is expected that the Claimant prove the allegation that the money is owed. 5. It is therefore denied that the defendant is indebted to the claimant as alleged or at all. -
By BankFodder · Posted
Okay you have asserting your rights. The issue now is what you prepared to do to enforce the right. I'm afraid that you can be certain that big motoring world and your finance company will do very little to help you and therefore you going to have to consider your options. Please read this thread – this post where I have set out the kinds of things that you could do. you could also begin a complaint against your finance company but that will not be quick. They will take at least eight weeks before you can move it to the ombudsman and after that it could take several months or a year. I'm afraid that there are no quick options here other than going on standing in the showroom It really wasn't a good idea to buy a used car 70 miles away. Read our used car guide -
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If you are buying a used car – you need to read this survival guide.
BankFodder posted a topic in Vehicle retailers and manufacturers,
If you are buying a used car – you need to read this survival guide.-
- 1 reply
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Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld
ATJ posted a topic in Vehicle retailers and manufacturers,
Hello,
On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.
Car was dirty and test drive was two circuits of roundabout on entry to the showroom. Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm. They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.
The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.
I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.
Please can you advise what I need to do today to get this done.
Many thanks-
- 81 replies
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A2Dominion - Housing Association property flooding - damning ombudsman report
WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,
Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299-
- 161 replies
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Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available
BankFodder posted a post in a topic,
We have finally managed to obtain the transcript of this case.
The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.
Frankly I don't think that is any accident.
One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.
Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.
We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
This is good ethical practice.
It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.
OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ross & Roberts - need URGENT advice!
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