Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Cap1 & CCA return


tamadus
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4984 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I agree un1boy and..

 

instead of saying "this was discussed in March 1901, somewhere at the begining of the thread"

 

put a referring link on the post, that way it will be easier for others to locate a particular issue.

 

Love

AC

Hi Act and Uni

 

I have come across instances where i can remember working on some issue or other and gone to look for the post in order to put a link in but have been unable to find my orriginal post. My histories only seem to go back so far unless i am doing something wrong.

I also agree with uni in that we must welcome all contributions to the forum as long as they are intended to be of help or well meant. Somtimes you may have an idea and you really just wan't a sounding board in order to draw on other peoples experiances, lately i feel that the amount of fresh ideas is dwindleing because people are afraid of getting shot down.

Of course i agree that it is important that people are given the correct advice but lets not get carried away this is not a difinative guide to law we are on. At the end of the day we only learn by good natured constructive exchange of ideas and experiances, nit picking and point scoring is not exceptable in my opinion.

 

Regards

 

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

Link to post
Share on other sites

  • Replies 17.3k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Guest The Terminator
Hi Corn,

 

It's no problem - as far as I am aware only agreements from that date will be covered - although, I think some parts of the act will cover current agreements.

 

Don't take my word on that - I am sure Pam, Peter or someone else can clarify further.

 

The only part I can see that covers current agreements is S140a which covers disputes.

Link to post
Share on other sites

THANK YOU FOR ALL YOUR HELP!!!

 

Regards,

 

Corn x:)

CLICK ON THE SCALES IF YOU THINK I HAVE HELPED!

 

I AM NOT SCARED ANYMORE!:rolleyes:

 

MBNA - To quote "The Carpenters", We've Only Just Begun..................;):D

HSBC - Settled.

Capital One - S.A.R - (Subject Access Request) issued.

Goldfish - S.A.R - (Subject Access Request) issued.

Tesco - SAR issued.

Link to post
Share on other sites

Pers! Nice to see you here hun!! x

 

I am sorry, I am probably being a right pain in the butt given the current dicussion, but Rhia and I have been having an email convo this morning and we wondered if somebody could clarify that when the amendments are made to the CCA on 6 April, the will affect agreements made after this date, not older agreements or ones in dispute.

 

Please don't shout if I am wrong! I know this has been discussed on here before but I am at work and shouldn't be doing this at all! It's just that it is vital to our current cases and we could do with some clarification!

 

Thank you! :)

 

Hi

 

Just to echo Term the transition details for the new act are at the end of the CCa 2006.

It might be worth pointing out that their are some parts of the act that will be enforced retrospectively but these are not ammendments that will have a negative effect on the debtor /hirer and are things like issuing statements and default notinfication,Anything to do with the revoking of section 127(3-5)etc will as said only effect agreements made on or after April 6th.

 

regards

 

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

Link to post
Share on other sites

Section 127 of the CCA has been swept away at the instigation of the money lenders because of the Wilson v Secretary of State ruling & because they are fully aware that due to their cavalier attitude over the years towards the consumer & their never ending pursuit of profit at the cost of good oversight there are many many agreements out there which are unforceable

 

However provided the agreement has not been entered into online a court still needs a signature before it can make an order against the debtor.

 

The moral is never ever enter into an agreement on line. Having said that it's only a matter of time before fraudster companies start making such fraudulent agreements on line

 

Like chip & pin another great advance for the crooks

Link to post
Share on other sites

Hi all can you check this is what CRAP1 sent me as my agreement under CCA request.

 

http://i156.photobucket.com/albums/t8/dpick1947/Crap1agreement.jpg

 

I believe this is just application, they sent this page only no copy of reverse side or leaflet for PPI

 

dpick:p

 

Hi

 

In the small print at the bottom does it have any mention of the credit limit, interest rate or rate/frequency of repayments? If not it will be unenforceable whatever they want to call it.

 

I advise sending back one of the letter's in Zubo's earlier link - Consumer credit resources workshop.

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

Link to post
Share on other sites

Hi all

 

I don't know - I go out for a few hours and come back to find my monitor heat damaged!! :D

 

Anyway, Dave777 has picked up on one very important issue that I keep having to clarify (and it's not just you Zubo!)

 

An agreement that does not contain all the required information is NOT UNexecuted - it is IMPROPERLY executed - and there is a HUGE difference!!

 

The only time that an agreement would be UNexecuted is if it has not been signed by BOTH parties - in which case it has not actually been made!!

 

An agreement that has been signed by BOTH parties is, and always has been EXECUTED. However, if that EXECUTED agreement does not comply with the form and content requirements of the CCA then it is IMPROPERLY executed.

 

It's VERY important that people do not confuse the 2 definitions, particularly if they are actively challenging the enforceability of their agreements. :eek:

 

Regards, Pam

 

Thank you Pam for confirming what I was trying to explain.

 

Both Zubo and Terminator were slightly confused with this issue, sometimes further clarification from a different source can make things easier to understand.

Link to post
Share on other sites

Guest The Terminator
Thank you Pam for confirming what I was trying to explain.

 

Both Zubo and Terminator were slightly confused with this issue, .

 

Somehow I don't think so.;)

Link to post
Share on other sites

Guest The Terminator

Suppression, etc. of documents.

 

20.-(1) A person who dishonestly, with a view to gain for himself or another or with intent to cause loss to another, destroys, defaces or conceals any valuable security, any will or other testamentary document or any original document of or belonging to, or filed or deposited in, any court of justice or any government department shall on conviction on indictment be liable to imprisonment for a term not exceeding seven years.

 

Just taken this from the Theft Act(1968) just wondering if it relates to 95% of agreements.

Link to post
Share on other sites

The only time that an agreement would be UNexecuted is if it has not been signed by BOTH parties - in which case it has not actually been made!!

 

HI Pam

 

How can the above unmade agreement be enforceable as we know an agreement with all the pts and one sig (the debtors) can be.

 

Just being mischievous i know what you mean.

 

;) Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

Link to post
Share on other sites

OK brainstormers. S85 if we start action to recover under this is it correct to apply for consolidation or restitution? I ask as I caught a thread a couple of days ago (dammit didn't note it) which told of a case for consolidation being lost as it was the incorrect wording.

Link to post
Share on other sites

At last Terminator!!!

 

After two hours of debate!!

 

Somebody has finally agreed that a person cannot be imprisoned due to the offence under sections 77-79.

 

Thank you. I rest my case for now.

 

If a creditor is fined by summary judgement for not complying with sec 77-79 and then refuses to pay the fine, he will be imprisoned.

 

Paul

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

Link to post
Share on other sites

THIS IS URGENT:

 

I've just had a call from my local police sargeant saying that he is investigating my complaint re sec 78 breach and needs info stating that an offence of the cca is a criminal offence, not civil. He has looked in books and the act itself but can't find anything stating that it's criminal - any ideas anyone?

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

Link to post
Share on other sites

Does this mean that it is only trading standards that can prosecute?:

 

161 Enforcement authorities

 

(1) The following authorities (“enforcement authorities”) have a duty to enforce this Act and regulations made under it—

 

(a) the Director,

 

 

(b) in Great Britain, the local weights and measures authority,

 

 

© in Northern Ireland, the Department of Commerce for Northern Ireland.

 

 

(2) Where a local weights and measures authority in England or Wales propose to institute proceedings for an offence under this Act (other than an offence under section 162(6), 165(1) or (2) or 174(5)) it shall, as between the authority and the Director, be the duty of the authority to give the Director notice of the intended proceedings, together with a summary of the facts on which the charges are to be founded, and postpone institution of the proceedings until either—

 

(a) 28 days have expired since that notice was given, or

 

 

(b) the Director has notified them of receipt of the notice and summary.

 

 

(3) Every local weights and measures authority shall, whenever the Director requires, report to him in such form and with such particulars as he requires on the exercise of their functions under this Act.

 

(4)–(6) . . .

 

 

That is crazy!!

 

And, what does "(4)–(6) . . . " mean?

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

Link to post
Share on other sites

I've also found this on the OFT's site:

 

From 6 April 2007, the OFT is responsible for collecting the industry levy which will fund the Financial Ombudsman Service’s extended role in considering complaints about consumer credit products and services

 

Now, does this mean that the FOS have a responsibility to investigate and prosecute breaches of the CCA?

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

Link to post
Share on other sites

Yup!

 

It is Trading Standards that are supposed to prosecute...!

that is if you can get them to-

TS will plead insufficient funds.

 

However, according to my TS Fair Trading Officer, there is nothing to stop a consumer from takin civil action against the offending creditor.

Now, how on earth are mere consumers going to obtain the funds, to take action. Looks like a 'Human Rights' issue now and of course the banks are not government bodies. Therefore, one will not apply for legal funding re Human Rights.

 

What a long and winding road...maybe it's off to Strasbourg for a bargain break.

 

Anyhow Guys, my TS lady has been away for the last 2 weeks having a lovely time in singapore and I hope that she is fully rested!!

 

Because tomorrow I will be writing, phoning and emailing her my ongoing concerns regarding ENFORCEMENT.

 

What an ingenioulsy written document...The Consumer Credit Act 1974 is and...is it really to protect the consumer?

 

Rant over

 

Love AC

Link to post
Share on other sites

According to Schedule I of CCA, failing to supply etc. etc.... is a summary offence. Not an indictable one. This is from CPS site

 

The Crown Court and summary offences

 

By definition, a summary offence is dealt with in the magistrates' court. However, the Crown Court may deal with a summary offence in the following circumstances:

On committal for sentence

When an alternative verdict is returned under the Road Traffic Offenders Act 1988 section 24

It may try certain summary offences if Criminal Justice Act 1988 s.40 applies (Archbold 1-17)

It may take a guilty plea and sentence for a summary offence if the Criminal Justice Act 1988 s.41 or Crime and Disorder Act 1998 s.51 and Sch.3 para.6 apply (Archbold 1-22, 1-12)

It may dismiss the summary offence if the prosecution offer no evidence under CJA 1988 s.41 or the CDA 1998 s.51

When preparing a case for the Crown Court, you will thus need to consider how to deal with any summary offences.

Link to CPS is The CPS : Summary offences and the Crown Court

where there is more info.

Link to post
Share on other sites

I've also found this on the OFT's site:

 

 

 

Now, does this mean that the FOS have a responsibility to investigate and prosecute breaches of the CCA?

 

No, I do not think that FOS could ever have any rights to investigate CCA breaches. The FOS is a private limited company which was set up by the FSA (quango) The FOS is funded by levy's from the Financial institutions, thereby it can state that it is independant...huh conflict of interest!

 

I guess, that by the OFT holding the funds (levies) then it (FOS) would appear to be less biased (FOS) and significantly more consumer friendly...which of course we all know, it is not.

 

AC

Link to post
Share on other sites

No, I do not think that FOS could ever have any rights to investigate CCA breaches. The FOS is a private limited company which was set up by the FSA (quango) The FOS is funded by levy's from the Financial institutions, thereby it can state that it is independant...huh conflict of interest!

 

I guess, that by the OFT holding the funds (levies) then it (FOS) would appear to be less biased (FOS) and significantly more consumer friendly...which of course we all know, it is not.

 

AC

 

Ths FSA is a limited company and gets its 600million pound a year budget from all the companies it regulates......

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

Link to post
Share on other sites

According to Schedule I of CCA, failing to supply etc. etc.... is a summary offence. Not an indictable one.

 

What's the difference?

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

Link to post
Share on other sites

THIS IS URGENT:

 

I've just had a call from my local police sargeant saying that he is investigating my complaint re sec 78 breach and needs info stating that an offence of the cca is a criminal offence, not civil. He has looked in books and the act itself but can't find anything stating that it's criminal - any ideas anyone?

 

167 Penalties

(1) An offence under a provision of this Act specified in column 1 of Schedule 1 is triable in the mode or modes indicated in column 3, and on conviction is punishable as indicated in column 4 (where a period of time indicates the maximum term of imprisonment, and a monetary amount indicates the maximum fine, for the offence in question).

(2) A person who contravenes any regulations made under section 44, 52, 53, or 112, or made under section 26 by virtue of section 54, commits an offence.

 

Section 167 and Schedule 1 of the CCA74.

I'm not 100% convinced that the Police/CPS are necessarily the competent authority to prosecute however. It would be a shame if the MIB managed to wriggle out of a S78 offence by bamboozling a magistrate.

Link to post
Share on other sites

As I understand it - so do not take this as gospel, please:)

 

An indictable offence is one that is tried by jury, and may carry severe sentences and/or fines.

 

A summary offence is a "lesser" offence than an indictable offence. The maximum penalties are up to 6 months imprisonment, and/or a fine up to a maximum of £5000.

 

They are tried in different courts.

 

Notwithstanding this, the CCA says an "offence" ...as far as I'm aware there is no such thing as a "civil" offence, so by definition it must mean "criminal".

 

But as I say this just my understanding as a layman.

Link to post
Share on other sites

If a creditor is fined by summary judgement for not complying with sec 77-79 and then refuses to pay the fine, he will be imprisoned.

 

Paul

 

Agreed Paul.

 

....but imprisoned for a different offence than the one discussed.

 

Anyone who defaults a summarily fine may be imprisoned for the prescribed term.

 

Imprisonment however, cannot be a direct punishment for failing to comply with a cca request within 12 days + 1 month.

 

A further offence has to be committed for the offender to be at risk of imprisonment.

 

for eg, it's the same as saying faillure to disclose relevant information to another party before a tribunal/court hearing may result in imprisonment.

It won't ..... I think it is a level 3 summarily fine ..... but failure to pay or acknowledge this fine, without any attempt to make proposals to pay, may result in a term of imprisonment.

 

This is why, with regards to the aforesaid issue at hand, imprisonment should not be mentioned at all. It is not a penalty of this offence.

Link to post
Share on other sites

167 Penalties

 

(1) An offence under a provision of this Act specified in column 1 of Schedule 1 is triable in the mode or modes indicated in column 3, and on conviction is punishable as indicated in column 4 (where a period of time indicates the maximum term of imprisonment, and a monetary amount indicates the maximum fine, for the offence in question).

(2) A person who contravenes any regulations made under section 44, 52, 53, or 112, or made under section 26 by virtue of section 54, commits an offence.

 

Section 167 and Schedule 1 of the CCA74.

I'm not 100% convinced that the Police/CPS are necessarily the competent authority to prosecute however. It would be a shame if the MIB managed to wriggle out of a S78 offence by bamboozling a magistrate.

 

I would agree with you Steve. I would suggest the relevant statute authority to report to, would be the Office of Fair Trading.

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4984 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...