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    • Received the claimants Directions Questionnaire today.  Haven't had anything else through. N180_Redacted.pdf
    • Hi team, I should of really walked away when they said the vehicle had no v5 and I would have to complete v62. They only disclosed v62 form after all documents for finance was signed. However, I needed a vehicle as I was the only driver in my household and my sister was extremly ill and I had to take her to hospital appointments. I purchased a vehicle from big motoring world on the 31/06/24. After driving away the vehicle the very same day I could hear a very distinctive water sloshing noise come from the interior. I then decided to take the vehicle back to branch 15 mins after driving away. The manager came for a ride and said he could hear something but this issue was ‘minor’ and it was my psychologial thinking that made the issue even worse. Manager was very rude. I then took the vehicle home knowing full well it would give me nothing but grief. A day after the rear left tyre started losing air. I know they could say this was probably due to the driver however I believe the issue was present before purchasing vehicle. I called up Audi and my finance company and explained situation. Audi could accomodate me for the 13th for a diagnostic. Finance company told me to take to an independant garage and not BMW. Motonovo been helpful in this situation.  I took vehicle to Audi for a diagnostic. Unfortunantly, they done an Audicam and the technician somewhat resolved the issue without guidance from myself. No charge was applicable as this was a health check. However, I wanted the diagnostic. The car still has water inside. Audi are saying this is a common fault. However, I have no confidence in the vehicle. I have emailed bigassist with all my findings and commanded them to collect the vehicle. Audi shall also be sending me an email next week of the issues they discovered. This was issue pre exisitng. It is still below 30 days, can I still reject? Do i need to send a letter? I have been very direct to BMW that I no longer want the vehicle. please can we assist    
    • lies is all they have @dx to support their adoration of 'little feet'  like trump, farage and bad penny wannabe 'little feet' caligulas and neros, empty of anything worthwhile.
    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cap1 & CCA return


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I've just been re-reading s60-s65 as directed by Zubo, and I spotted this. You've all probably seen it loads of times, but I think it is complimentary to s85.

 

 

63 Duty to supply copy of executed agreement

 

(1) If the unexecuted agreement is presented personally to the debtor or hirer for his signature, and on the occasion when he signs it the document becomes an executed agreement, a copy of the executed agreement, and of any other document referred to in it, must be there and then delivered to him.

 

(2) A copy of the executed agreement, and of any other document referred to in it, must be given to the debtor or hirer within the seven days following the making of the agreement unless

 

(a) subsection (1) applies, or

 

(b) the unexecuted agreement was sent to the debtor or hirer for his signature and, on the occasion of his signing it, the document became an executed agreement.

 

 

(3) In the case of a cancellable agreement, a copy under subsection (2) must be sent by post.

 

(4) In the case of a credit-token agreement, a copy under subsection (2) need not be given within the seven days following the making of the agreement if it is given before or at the time when the credit-token is given to the debtor.

 

(5) A regulated agreement is not properly executed if the requirements of this section are not observed.

 

 

This means that ANY card issued, not just subsequent cards (s85) need to contain an executed copy of the agreement, doesn't it? All credit cards, not just subsequent cards (a la s85) are affected?

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Sorry Pam, didn't mean to be such aggressive... I just am a bit nervous about people thinking these are agreements... I know we are singing from the same hymn sheet and I completely missed your tongue in cheek reference...

 

sincere apologies!

 

No problem Zubo. :)

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

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I've just been re-reading s60-s65 as directed by Zubo, and I spotted this. You've all probably seen it loads of times, but I think it is complimentary to s85.

 

 

This means that ANY card issued, not just subsequent cards (s85) need to contain an executed copy of the agreement, doesn't it? All credit cards, not just subsequent cards (a la s85) are affected?

 

Exactly correct - right from day one.

 

THIS and S85 are the two pieces of legislation which provides the CC companies so many problems.

 

because they make the agreement completely unenforceable... unless a court rules otherwise. But the Court has to implement the letter of the law and there would need to be very good reason to challenge CCA.

[sIGPIC][/sIGPIC]

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I've just been re-reading s60-s65 as directed by Zubo, and I spotted this. You've all probably seen it loads of times, but I think it is complimentary to s85.

 

 

63 Duty to supply copy of executed agreement

 

(1) If the unexecuted agreement is presented personally to the debtor or hirer for his signature, and on the occasion when he signs it the document becomes an executed agreement, a copy of the executed agreement, and of any other document referred to in it, must be there and then delivered to him.

 

(2) A copy of the executed agreement, and of any other document referred to in it, must be given to the debtor or hirer within the seven days following the making of the agreement unless

 

(a) subsection (1) applies, or

 

(b) the unexecuted agreement was sent to the debtor or hirer for his signature and, on the occasion of his signing it, the document became an executed agreement.

 

 

(3) In the case of a cancellable agreement, a copy under subsection (2) must be sent by post.

 

(4) In the case of a credit-token agreement, a copy under subsection (2) need not be given within the seven days following the making of the agreement if it is given before or at the time when the credit-token is given to the debtor.

 

(5) A regulated agreement is not properly executed if the requirements of this section are not observed.

 

 

This means that ANY card issued, not just subsequent cards (s85) need to contain an executed copy of the agreement, doesn't it? All credit cards, not just subsequent cards (a la s85) are affected?

 

Hi

 

This section of the Act relates to copies given at the time the agreement is taken out and has different requirements according to where and how the agreement is signed. It is to ensure that the debtor recieves a copy of the agreement he has just entered into.

 

With a credit card application signed at home the debtor should be sent a copy within 7 days, either before, or with the card. Of course this should be a copy of a credit. agreement so in practice it would appear that many of us are not receiving copies of properly executed agreements

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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duplicate post

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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My Barclaycard Application Form has a bit which says Credit Agreement regulated by the Consumer Credit Act 1974, it then has a couple of paragraphs of text which they have convieniently stuck a barcoded sticker over (it is illegable text anyway due to the state of the copy), then theres a box which has my signiture in and the date.

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WHAT'S GOING ON - I SEEM TO BE TRIPLE POSTING!!

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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duplicate post 4!

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Oh no whats happening to incog, I just had my motherboard replaced so I am back up and running properly.

 

Hope its not serious pc pulavers.

 

oh no.....

 

I just realized... because they cannot produce agreements they have hacked into our computers and making us post many times hoping to swamp our servers....:D:D:D

[sIGPIC][/sIGPIC]

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Hi folks

 

I have just rebooted - sorry about that, there must be a gremlin in my PC! :eek:

 

I will try to remove my many surplus posts!

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Hi PPPPam

 

Just thought i would say hello and point out that the credit card agreemnts you are discussing are regulated by the distance marketing regulations and the precontractual requirements and regulations are quite different.

 

PPPeter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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I'm aware of that Alan....I'm refering to the point at which it becomes criminal

 

I certainly accept that the permanent unenforceability issue is not spelt out clearly in the wording of the section, and that in absence of such ambiguity then there is precedent to suggest that the court should err toward the consumer.

 

However, we are back to the problem that we are dealing with District Judge's who seem to have leeway to look at things on balance - rather than in black and white.

 

If we had unlimited resources to argue our claims to appeal, then we would be able to prove these points unequivocally. Whilst we are facing potential cost exposure I would rather err on the side of caution unless I am 100% sure that my case is watertight.

 

 

 

 

 

 

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Hi PPPPam

 

Just thought i would say hello and point out that the credit card agreemnts you are discussing are regulated by the distance marketing regulations and the precontractual requirements and regulations are quite different.

 

PPPeter

 

Hi PPPPeter (yes, most amusing :))

 

I have read those regulations and they appear to be extra protection for contracts concluded at a distance, not instead of the statutory requirements of the CCA in relation to credit card agreements.

 

They do not change or override the CCA regs. relating to these agreements. From what is contained in the Distance Marketing regs. it seems to be that this is now being covered by those lovely little T&C leaflets we get with cards - BUT I think the providers may be interpreting these regs. as you seem to be - i.e.that they have replaced the CCA requirements!

 

They are now putting some of the prescribed terms into

those leaflets with the rest of the blurb, whereas they SHOULD be in the signature document!

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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First Personal Bank Plc v Sim [1998] EWCA Civ 1194 (10 July 1998)

 

I don't think i've posted this piece of case law so why I'm recovering from flu this afternoon have a good read there are some very interesting observations especially with deeds of assignments.

 

Hi

 

Very interesting case that demonstrates that we are so right to challenge any DCA that claims to own our 'alleged' debt or indeed any situation where our credit agreement has been taken over by another body - MBNA springs to mind, where they have apparently acquired accounts from different card issuers!

 

Regards, Pam

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Hi

 

Very interesting case that demonstrates that we are so right to challenge any DCA that claims to own our 'alleged' debt or indeed any situation where our credit agreement has been taken over by another body - MBNA springs to mind, where they have apparently acquired accounts from different card issuers!

 

Regards, Pam

 

Yes, it does. The two firms listed in this case (not Harrods or the card operators, but the DCA and their solicitor) are the very two firms involved in 'GE Capital vs wife of M55DLC' - who haven't responded to my s78 & SAR! The (store) card in question was taken over by GE Capital in the early nineties.

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Hi Pam

I supose your going to get the rest of the sewing circle on me but here goes. The regulations work by modifying the legislation by virtue of section 60.

 

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Oh, here we go! Peter and Pam at it (Argueing!) again!

 

I don't know what you mean!! :o :o :lol::lol:

VITAL - IF YOU HAVE AN ISSUE ABOUT THE INCREASED BAILIFFS' POWERS TO BREAK INTO YOUR HOME AND USE FORCE IN ORDER TO GET YOUR GOODS THEN JOIN THE PETITION HERE:

http://www.consumeractiongroup.c o....l#post53879 9

 

Anyone seeing this who wants to help by copying it to their signature please do.

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Hi Alanfromderby

 

The CCa is quite clear on the sublect of the continued unenforceability of a request as is the OFT once the default is remedied the default is removed and the agreement can be enforced the criiminal offence ellement is an entirely different matter.

 

Peter

DO NOT PAY UPFRONT FEES TO COLD CALLERS PROMISING TO WRITE OFF YOUR DEBTS

DO NOT PAY UPFRONT FEES FOR COSTLY TELEPHONE CONSULTATIONS WITH SO CALLED "EXPERTS" THEY INVARIABLY ARE NOTHING OF THE SORT

BEWARE OF QUICK FIX DEBT SOLUTIONS, IF IT LOOKS LIKE IT IS TO GOOD TO BE TRUE IT INVARIABLY IS

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Guest DEATHLORD

the REAL question should be does ,

a. the company have the right to tansfere any agreemnets witout your say so.

b. If they can not surpply a signed copy of the agreement then theres nothing they can do

so which is it?

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