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Diamond Earings with no diamonds


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Hey Caggers,

 

Ordered a pair of diamond earings a couple of months ago from Overstock for the girlfs birthday. We split up before her birthday so I never gave them to her.

 

I took them to my local jeweler today to see if he'd buy them from me. He examined them for some time and said there wasn't a trace of diamond in them. Pretty peeved!

 

Do I have any recourse? I've heard loads of people talk about overstock so I thought it was a safe site to use.

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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Thanks Rebel, some useful links there. My main concern was that Overstock is a US site. And the timeframe, it has been almost 2 months since I received them.

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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It was with my debit card through PayPal. There was a couple of quid in my PayPal account so those funds were used, then the remainder was paid by debit card.

 

Would you launch a dispute through PayPal or take the chargeback route?

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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  • 2 weeks later...

Finally got an email back from Overstock last week. They sent a courier to pick up the earrings a few days ago and I got a refund today :)

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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