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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Engage Trying to evict me- Help+ lots of Fees to get back ! EVICTION STOPPED


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Hi, nearly finished your statement - just one last question, how much is the buildings insurance you bought yourselves ? I would like to show the judge how outrageous their £830 is for insurance.

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Hi, nearly finished your statement - just one last question, how much is the buildings insurance you bought yourselves ? I would like to show the judge how outrageous their £830 is for insurance.

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Just realised another factor in all this was that we were on a fixed rate paying in the region of £1300 a month and that is where a good chunk of this built up from, monthly payments are now down to around £850pm, quite a difference and to us easier to find ongoing.

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Just realised another factor in all this was that we were on a fixed rate paying in the region of £1300 a month and that is where a good chunk of this built up from, monthly payments are now down to around £850pm, quite a difference and to us easier to find ongoing.

 

We currently pay £28 per month as opposed to their over £60 per month.

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Is that 12 payments of 28 ? = £336

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Is that 12 payments of 28 ? = £336

 

Affixed is the statement to go with Q.10 of the N244 – you need to fill in the information where there are XXX's (remove the xxx's) read it through carefully to make sure all the info is correct When you print it out the printer needs to be set for A4 paper (not Letter size) so it all fits on one page.

 

 

On the budget sheet write the claim number on the top left hand corner and Appendix 1 on the top right hand corner. When you have printed the proof of paying the £2k tomorrow write the Claim number and Appendix 2 at the top. Take a photocopy of your insurance schedule and again write the Claim number at the top but it will be Appendix 3.

 

Now assemble as follows:

N244 - signed

Statement - signed

Budget sheet - Appendix 1

Proof of payment – Appendix 2

Copy of insurance – Appendix 3

 

This forms the pack to take to court. Make sure it is stapled securely together. You will need to take a photocopy of it all for yourselves so you have a set to refer to in the hearing. When you take it to the court you will need to pay a fee of £40.00 and it will need to be in cash. The court staff should be able to give you a date for the hearing while you are there.

 

Any questions, just shout :)

Pupter Statement.doc

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Affixed is the statement to go with Q.10 of the N244 – you need to fill in the information where there are XXX's (remove the xxx's) read it through carefully to make sure all the info is correct When you print it out the printer needs to be set for A4 paper (not Letter size) so it all fits on one page.

 

 

On the budget sheet write the claim number on the top left hand corner and Appendix 1 on the top right hand corner. When you have printed the proof of paying the £2k tomorrow write the Claim number and Appendix 2 at the top. Take a photocopy of your insurance schedule and again write the Claim number at the top but it will be Appendix 3.

 

Now assemble as follows:

N244 - signed

Statement - signed

Budget sheet - Appendix 1

Proof of payment – Appendix 2

Copy of insurance – Appendix 3

 

This forms the pack to take to court. Make sure it is stapled securely together. You will need to take a photocopy of it all for yourselves so you have a set to refer to in the hearing. When you take it to the court you will need to pay a fee of £40.00 and it will need to be in cash. The court staff should be able to give you a date for the hearing while you are there.

 

Any questions, just shout :)

Pupter Statement.doc

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OK, can you put that in the statement in the paragraph where I have written about charges etc (there are xxx's for the amount of the insurance you have got yourselves).

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OK, can you put that in the statement in the paragraph where I have written about charges etc (there are xxx's for the amount of the insurance you have got yourselves).

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That is fantastic Ell-enn. All correct and I am adding my details as we speak. I will pay the lump sum tonight if you think that is best and attach as requested. For the first time in days I feel we are getting somewhere-thank you.

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That is fantastic Ell-enn. All correct and I am adding my details as we speak. I will pay the lump sum tonight if you think that is best and attach as requested. For the first time in days I feel we are getting somewhere-thank you.

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How will you make the payment tonight ?

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How will you make the payment tonight ?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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Internet is fine, you can then print it off to go with the pack you hand in to court tomorrow. Have you paid like this before? I assume you have their bank account details and quote your mortgage account no ?

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Internet is fine, you can then print it off to go with the pack you hand in to court tomorrow. Have you paid like this before? I assume you have their bank account details and quote your mortgage account no ?

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If you bank with the same one as them, payment should be almost instant, otherwise it can be a day or two. That won't matter though, as long as you can print out the transaction then it proves the money has been sent.

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If you bank with the same one as them, payment should be almost instant, otherwise it can be a day or two. That won't matter though, as long as you can print out the transaction then it proves the money has been sent.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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