the claims guys

[specialbru]

I have recently heard from Lloyds that they are offering to settle my PPI claim .

 

This is welcome news but the company I chose to reclaim this with are harrassing me for payment before i receive the settlement.

 

When i asked the company to start a claim on my behalf the only reason i chose them was because they said it would take about six weeks before i got my compensation.

 

This was back in January and clearly was a lie as they and every one else knew that the refund claims were on hold.

 

If i had been told the truth before signing up with them i probably would have shopped around or filed the claim myself.

 

My question is can i now put this into dispute because of the way they got me to sign up with them?

[dx100uk]

ignore them

just say you dont want their help

 

you got spoofed dont let them take any money

dx

[specialbru]

i would love to ignore them as they want over a thousand pounds but theyre saying that i signed a legally binding document and if its not payed soon i could incur some additional charges.

 

Has anyone any thoughts or advice on this?

[dx100uk]

just spoofing you

 

they can in reality do nothing of the sort.

 

what info do they have on the settlement?

 

dx

[ukaviator]

Go to Lloyds direct with your complaint, Ashworth Law in Harrogate are the company that actually investigates the claim, the Claims Guys are just sales personel. If they continue to harrass you report them to the MOJ. . .

[specialbru]

They seem to have been sent the same letter

 

ive received from Lloyds with the settlement figure and when it will be paid to me.

 

The total amount is about 2800 and they want nearly 1100

which theyve already sent me the invoice for.

 

As already said

if they'd told the truth and not said they could settle the claim within six weeks

I wouldnt have signed wwith them.

 

what should i do or should i just ignore them?

[dx100uk]

as in post 6

 

but yes ignore them

 

no claims company will ever go near a court and have never done so to date.

 

dx

[lucy1991]

Hi

 

My advice is NOT to ignore them

- get on the phone and try to work something out.

 

If the company has already contacted lloyds be in 3 weeks ago or 6 months ago

then you would now be liable for the fee.

 

Did you sign a contract with them?

If you did then this is legally binding

and although the claims companies dont go to court themselves

they DO and ALWAYS have passed on unpaid fees to 3rd party debt collection agencies

who will take you to court.

 

at the point of sale did the advisor say 6 weeks

or was is worded a minimum of 6 weeks or around 6 weeks?

 

unless they have actually stated a specific time limit of 6 weeks

only then theres not much you can do about it.

 

FHowever ,

i would suggest you request a copy of the origanal sales call under the data protection act (the companies keep these for 12 months so they should still have it

and if not i would advise them you will be speaking to the information commission officer)

 

Put in a complaint about the level of service you recieved

G and tell them that not only did llyods trick and con you

but these people have now proceeded to prey on that abuse of your trust ,

promised to help you and then gone on to do the same thing to you.

 

The best advise i would give is to speak to the ministry of justice

- the company will be regisetered with them in restrospet of requlated claims managment.

 

If you have any paperwork from the company

the companies registration number should be printed

usually in small print at the bottom of the letter.

 

good luck with it

but i wouldnt advise to ignore it

- the payment is a legal agreement as stated in terms and conditions

so ignoring it could affect your credit file.

 

But do dispute it put in a complaint

and let them know the reasons you are unhappy.

[dx100uk]

a dca cannot only take anyone to court unless they own the debt.

 

as advised

 

claims co's dont do court

 

ignore then for now.

 

get you money.

 

dx

[jordangills]

The claims guys are a big joke.

 

I did alot of research into them as I had a bad experience with them. They have a very high turnover in staff, with lots of sackings and subsequently unfair dismissals... and before anyone asks no I didnt work there! Infact it was a very good friend of mine.

 

a) The main problem is if you still have a active debt with the credit card company or the bank, then they will more often or not credit your debt with the refund, therefore leaving you with a 30% fee to pay The Claims Guys. Which can run into thousands in some cases.

 

b) They only receive a report from creditors stating they will 'settle' the claim. However the actual refund can take up to 8 weeks in some cases, yet The Claims Guys will chase you as soon as the creditor agrees in principle to pay.

 

c) They will take on debts even though you might not ask for them.

 

They will run 'campaigns' stating if you dont pay they will issue you with a CCJ. Funnily when one of there advisors was prompted witht the question 'Whats a CCJ?' he didnt know!

 

I'd strongly recommend staying away from this company, and if you are looking at claiming back charges or PPI then do it yourself its alot cheaper

[seklof]

i had an issue with the claims guys

where i did receive ppi after the case was closed by barclays

as they did not have enough info of my details .

 

they then contacted me directly and i resolved the issue and received ppi.

 

TCGS are now threatening to take me to court for the monies

theY SAY I OWE THEM FOR WORK THEY DID NOT DO,

 

I ALSO NOTE THAT asLL OTHER WORK HAS NOW STOPPED ON MY OTHER CASES

 

. TEXTS E MAILS AND CALLS SO FAR

ANY IDEAS?

[dx100uk]

When was the case closed?

When did you get payment?