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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Decent traffic warden???


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Ok this isnt really a problem, more of a surprising happy ending!!I work the door on Tib street in Manchester about a fortnight ago stopped 2 drunk pillocks starting on a young CEO doing the local street dishing out tickets etc (council warden)So forward to last week and I park in a loading bay that you can park in after 8 pm, fair enough, my back wheels where about 6 inches over the back line of the bay.Soon enough a ticket appears on windscreen.I collar the warden about ten minutes later and its the same one I stopped from getting a kicking.Somewhat amazingly, after appealing to his better nature, he took the ticket back and got rid of the ticket for me!!!I have NEVER seen a council warden back down before!!!Anyone else????

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To be honest, I have no idea. I make no pretense of being an expert in the ways of parking wardens. He did say he had to be careful when to took the ticket back to do it off camera (theres a cctv right where I was parked/working) and he said hed just put in the machine that the driver returned and showed him a blue badge.He assured me that I wouldnt be chased for the ticket, but whether I do or not is still yet to be seen.If I get a notification through Im gonna go ape, but I have witnesses who saw himtake the ticket back off me at least lol.Who knows tbh, I might get a notice through which would mean hes lied, Ill just have to wait and see.All I know is he took the ticket back and that was the last I saw of it.

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Sorry, call me cynical and all, but I work in Manchester and deal with Parking Services

all the time. Don't be surprised when a NTO turns up in a couple of weeks coz he simply

binned the ticket.. Just be aware that's all I'm saying..

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Did you help him? If not, a missed opportunity. If he knew he could rely on you for help, he might be, lets say, flexible about overlooking the odd overstay. You scratch his back, he might scratch yours.
My prophesy from your other thread seems to have come true, lol. Would you like this weeks lottery numbers?
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Wonder if Ill have grounds for appeal on the basis that he took the ticket and said he'd get shot of it?

 

I hope it does work out ok, but if he's binned it he'll have probably also written something in his

pocket book to cover his ass when there's a complaint..

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There isn't anything they can do apart from lie and say they made a mistake and in reality why would they risk their job by implying incompetance to let a stranger off a parking ticket?

 

MAYBE, because that same stranger stopped him getting a beating!

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I'm pretty sure a CEO can flag up a PCN as void so although it exists, it never gets progressed. But I don't know for sure how that works, which is why this will be an interesting one. More likely than not he'll get an NTO, but we'll see.

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As I stated earlier it is possible for a CEO to void a spoilt PCN but this cannot be done on street it is done in the same way as a PCN is cancelled after an appeal by the office staff, it is flagged as a spoilt PCN when returning to the office with the reason for it being spoilt. Reasons usually accepted for voiding PCNs would be a typo wrong VRM etc or the wrong location not that the driver asked you to cancel it. A PCN is allocated a unique identifyling number in sequence when the PCN is started to be issued it is not therefore possible to just stop issuing a PCN once commenced the software that generates the PCN would not allow it. Obviously in extreme circumstances as in this case the CEO could make up a reason for voiding the PCN.

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Ive no idea about the rules. as for michaels prophecy, nearly but not quite. I decided against using the ncp car park, and have been using the loading bay over the roasd. This was a council ticket and not a private one tho, so itll have more legs if it does stick.Im sure that theres something about appealing on the grounds of the CEO's misconduct in taking back the ticket if I do get a notice.If I do get a notice I think Ill not stop him getting a kicking next time.....................

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