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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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After having settled my LO to the council for council tax arrears, fully in one payment, is there any way of checking to see if the courts have been notified that the LO is now satisfied. I have asked the council for a letter for Liability Order Discharge but was told they dont do this, the best they can do is to send me a statement showing i no longer owe any arearrs on last years coucil tax charge.

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can you tell us the date of the liability order

can you tell use the date you paid it in full

 

 

the best they can do is to send me a statement showing i no longer owe any arrears on last years council tax

 

thats all you need just keep it safe

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Im not sure of the date of the LO, to be honest the first i realised i had arearrs was when the bailiff tricked his way into my house on 5/5/11. I phoned the council the very next day & paid in full, i requested a receipt but when it arrived it was a bit scrappy, small writing & only showed they were in receipt of the money i paid to them. I was hoping more for a receipt showing my balance was now nil & that i no longer had a LO against me.

Thanks for your reply Hallowitch, i've another receipt on its way to me which i will keep safe if i need it for the future.

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I'm not sure of the date of the LO, to be honest the first i realised i had arrears was when the bailiff tricked his way into my house on 5/5/11.

not good letting the bailiff in to your home i assume her levied on goods

why didn't you know you had arrears, is it for another property (did you inform the council you had moved )

 

I phoned the council the very next day & paid in full, i requested a receipt but when it arrived it was a bit scrappy, small writing & only showed they were in receipt of the money i paid to them. I was hoping more for a receipt showing my balance was now nil & that i no longer had a LO against me.

Thanks for your reply Hallowitch, I've another receipt on its way to me which i will keep safe if i need it for the future.

 

you may/will have lawful bailiff fees

 

amount of liability order

 

what goods are written on the notice of seizure

what figures are written on the wpa did you sign it

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After having settled my LO to the council for council tax arrears, fully in one payment, is there any way of checking to see if the courts have been notified that the LO is now satisfied. I have asked the council for a letter for Liability Order Discharge but was told they dont do this, the best they can do is to send me a statement showing i no longer owe any arearrs on last years coucil tax charge.

 

Short of blurting out my opinion that the council's court procedure is a sham, consider these points to help establish why your council will not verify the court's discharge of your liability:

 

– Where did your Summons document originate? Magistrate's court OR Council offices.

 

If council offices, did the opening paragraph begin something like this:

 

Complaint has been made before me, the undersigned Clerk to the Justices, by The Executive Director Business Services of.......

 

 

– Was there a signature of the Clerk to the Justices on the Summons? If so was it doctored onto the document?

 

– Were you required to attend the court hearing?

 

– Did you ever receive any document relating to a liability order?

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Outlawa, so some councils are "creating" their own LOs without even a magistrates rubber stamp? If so and with no proper paperwork issued to debtor, the "LO" surely is unenforceable, and the council, and their bailiffs are engaged in possibly fraudulent activity.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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you may/will have lawful bailiff fees

 

amount of liability order

 

what goods are written on the notice of seizure

what figures are written on the wpa did you sign it

 

There were additional bailiff fees & LO fee which i paid to the council along with my arrears all in one go.

I have started a thread on my bailiff visit/arrears, but started this as a seperate thread as i done a search & could not find much soley regarding LO's & assumed a thread on this could be helpful to all, maybe i should of posted in my original thread, apologies for that.

http://www.consumeractiongroup.co.uk/forum/showthread.php?304341-Bailiff-called-amp-my-wife-let-him-in!

 

Regarding paperwork, i have had nothing sent to me from the council regarding my arrears, as said previously i was only aware when a bailiff arrived while i was at work & he caught my wife returning from the school run, said he was from the council & just followed her into my house. When i queried the council for no paperwork being sent, they just said it had been sent & basicly that was good enough for them.

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Brassnecked,

 

I have seen with my own eyes today, a summons document with the return address on the envelope being that of the council concerned with the signature of the Clerk to the Justices somehow doctored onto the document; it states on the summons not to contact the court but the council.

 

Further to this the council concerned have stated on a FOI reply that a proportion of funds generated through summons fees is to "cover monies paid to Her Majesty's Court Services for the use of their facilities". Maybe we could hire the courts and pretend to be Magistrates? I don't think we'd get away with it like the councils.

 

I've found the following legislation that more or less says that councils should not be pretending to be Magistrates:

 

 

Magistrates’ Courts Act 1980

Part II

Civil Jurisdiction and Procedure

 

Jurisdiction to issue summons and deal with complaints

 

 

51 Issue of summons on complaint

Where a complaint relating to a person is made to a justice of the peace, the justice of the peace may issue a summons to the person requiring him to appear before a magistrates' court to answer to the complaint.

 

 

 

The Council Tax (Administration and Enforcement) Regulations 1992

PART VI

Enforcement

 

Application for liability order

 

34. —

 

(2) The application is to be instituted by making complaint to a justice of the peace, and requesting the issue of a summons directed to that person to appear before the court to show why he has not paid the sum which is outstanding.

 

 

 

 

Administration of Justice Act 1970

Part V

Miscellaneous Provisions

 

 

40 Punishment for unlawful harassment of debtors.

 

(1) A person commits an offence if, with the object of coercing another person to pay money claimed from the other as a debt due under a contract, he—

 

(d) utters a document falsely represented by him to have some official character or purporting to have some official character which he knows it has not.

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Wonder what tomtubby would make of this? It is looking like the councils are perverting the course of justice, by removing access to due process in the magistrates court. It is worse than the rubber stamping of CCJs for utilities at the Northampton Bulk Clearing centre

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Hi mike can you please tell us if this bailiff levied on goods and if so what she levied on and if it was owned by yourself ?

 

The bailiff levied on a 40" flat screen tv, a dvd player, a leather sofa (on finance), 4 gas lift bar stools & a washing machine. All belong to me apart from the sofa which is on finance in my wifes name.

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The bailiff levied on a 40" flat screen tv, a dvd player, a leather sofa (on finance), 4 gas lift bar stools & a washing machine. All belong to me apart from the sofa which is on finance in my wifes name.

 

Looks like the levy may have been invalid, due to the sofa on finance, which wasn't yours

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Looks like the levylink3.gif may have been invalid, due to the sofa on finance, which wasn't yours

 

just because there is an item or 2 (in this case leather sofa (on finance), washing machine.) on the levy that shouldn't be there is does not automatically make the levy invalid

 

PS I'm not saying this levy is lawful

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Yes there would be other things that may invalidate, The value of the goods at auction needs to be sufficient to pay all the fees, and cost of removal and auction, plus a proportion of the debt, is that the case? and the other items besides the invalid items may not have been of sufficient value to satisfy that test As OP has paid the liability and the fees there is now 6 years to check the fees and ask for any wrongful fees to be refunded?

Edited by brassnecked

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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