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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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MBNA/Optima Legal Services debt going for CO.


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I realise that my situation may be a beyond what advice can be offered by this forum and I will need to take legal advice, but any help on the initial steps would be greatly appreciated.

 

I have been away from home for just over a year, and having just come back this weekend have discovered a letter that was received about 5 days ago from the Land Registry. It is a ‘B132 Notice to a registered proprietor of an application to enter a agreed notice’. It is an equitable charge created by an interim charging order.

 

This is not related to the mortgage or any secured loan. I have not heard of the lender (a bank/lender), and I have no knowledge of having had services with them or failing to pay anything. However, it looks like there has been a court case.

 

I have not got a court case reference or papers, and have not has any contact with anyone before. This letter tells me that a court has been involved. The letter says I should contact XXXX Legal Services if I require more information about why this application has been made.

 

I did update all my known banks etc. to a communication address while I was away from home and kept up payments on these, but this must be one I have missed out (if it is owed and valid). I have not had any letters while away.

 

A friend of the family came into the house once a week to throw out junk mail, free newspapers etc., and they have returned anything else to the sender on my behalf as I was not expecting anything. This is where I fear things have gone wrong. Nothing has sent by Recorded or Special Delivery Mail, and there have not been any visits or cards from lenders or bailiffs through the door.

 

I am no illusion that this is serious, but I wanted to establish what steps I should take to deal with this.

 

I was going to contact the Court and the XXXX above, but I am unsure as to what I should say in addition to the above. I am assuming for now that the debt will be above what I can pay outright if it is owed by me, but I also believe the stage of challenging that may be past.

 

It seems unfair that a court can make a decision if I have not had input of even had the chance to fail on an agreed payment plan.

 

Can anyone help/suggest/advise with a place to start? I do not want to lose the house etc.

 

Thank you very much.

 

I should add that I intend to contact XXXX Legal Services anyway as per the letter, but was wondering what else I should do. Thank you.

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moved to the legal forum

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have been reading through the forums some more, and my plan is to write to the XXXX Legal Services people explaining what has happened and to make sure communcations are open. I will also write to the Court with the same and tell them that I have written to the XXXX Legals Service people. I will send these letters securely.

 

Any other advice is appreciated.

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Sorry, can I just confirm my understanding.

 

You have never had a credit card or loan with MBNA and neither has anyone else who was a joint owner of the property?

 

EDIT

 

Just to add, where you say:-

 

This is not related to the mortgage or any secured loan. I have not heard of the lender (a bank/lender), and I have no knowledge of having had services with them or failing to pay anything. However, it looks like there has been a court case.

 

The lender you're referring to above is MBNA I take it?

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Hello nicklea - thank you for your reply. Yes, the lender is MBNA Europe Bank Ltd. I am the only resident/owner of the property and there were no other loans or lending on it, except for my mortgage. I presume this is to clear the chance that this could be a housemate, family member etc. I was not sure whether to put this before, but it is Optima Legal Services (the bit I put before as XXXX Legal Services).

 

I do not believe that I have or had any services or relationship with MBNA. I was very careful to update everyone and keep everything up to date while I was away. However, if the courts have found in the lender's favour, which is what it looks like, I have to assume for now that they have seen something that satisfied their decision.

 

If this is something where I have made a mistake, I am concerned that things have moved forward in my absence. In other words, I have not had the opportunity to query anything, agree to anything or fail to meet any subsequent agreement if that was what was put in place before further action was taken.

 

Thank you for any suggestions, pointers etc.

Edited by Ellison50
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a good pointer would be to view your cra file

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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In your circumstances I would apply immediately to the court for judgement to be set aside, it's an easy process usually dealt with by letter after you've submitted the form.

You will need to give reasons why you think it should be set aside on the form, backed with evidence if you have it, to prove you were away.

 

Include the fact that you were unaware of the debt claimed and have been given no opportunity to defend against the action.

Keep it simple and don't try to use legal jargon, clueless Joe Public will get more sympathy and help at this stage. Court staff are often happy to advise on the necessary procedures.

You are appealing for natural justice, if you are honest and genuine there shouldn't be a problem.

 

When the application is granted, everything stops and the claimant will have to start the whole process again.

 

Good luck.

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Thank you dx100 uk and justace.

 

Justace - I have researched the form etc. by using the National Debtline information leaflet. I think I understand the process for setting aside and see that I will have to pay £75 fee.

 

Do you think I should still write to Optima to get details of the debt etc.?

 

Thank you for your suggestions.

Edited by Ellison50
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If you are succesful in getting it set aside this will put things back to the begining - as though they had just issued the court claim. This will give you the chance to defend yourself properly.

 

I would suggest that you do contact everybody to find out the situation. However it is generally best to contact Optima only in writing as they will try very hard to get you to pay them some money in they talk to you on the phone.

 

Just one final point, MBNA also do a lot of branded credit cards for other people - like the Cats Protection League for example. So there is a remote possibility that if you had a credit card with some organisation like that then it would actually be recorded as MBNA.

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Thank you nicklea. The branding issue does not ring any bells...

 

I have the form completed and it alls seems straight forward.

 

Thank you again.

Edited by Ellison50
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I didn't mention the fee because it was some time ago I did it and as expected it has changed. If it gets them off your back it's worth it.

Mine was decided within a week, it was granted (I was away from home too) and I went on to win the case .......... against HMRC no less.

 

If there is no immediate threat of enforcement, I'd ignore them but you'll know more about the urgency of the current situation. They will only be arguing for payment.

Should there be a need to buy some time then you may have to contact them by mail and use some delaying tactic.

 

I'd concentrate on the set aside which will nullify their claim.

If they do re-start the process, there are many knowledgable people on here who will assist with your defence, if needed.

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  • 2 weeks later...

I have applied for this case to be set aside, and while that is going through the system I have received a hearing date for a Charging Order to be made final. I think it would be wise to still submit a defence against the charging order just in case the Set Aside process fails or in case the hearing date occurs before the set aside has been looked at?

 

The Set Aside has been received but not responded or acknowledged by the court yet, but the request was included for it to be stopped/stayed until the hearing, although that does not gurantee anything. Should the court contact you with the hearing date as well as the claimant? And should you submit a copy of your defence to the claimant or just the court, because the claimant seems to be expecting a copy prior to the hearing?

 

If all else fails, and if I am unsuccesful with a defence, would it be a N245 form to try and make the payments reasonable? I do not believe the debt is owed by me, but I suppose you need to stay strong. Interestingly, I never knew that a court does not check the paperwork for a case before issuing papers. For example, they do not check the case is valid, they only act as requested. That seems crazy to me, if true.

Edited by Ellison50
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It is difficult to advise without knowing the timescales involved.

If the hearing is fast approaching and no decision has been given on the set aside, you'll need to apply for an adjournment.

I believe there are a few ways to do this, the first and easiest depends on how reasonable the other side is going to be. If both sides agree to an adjournment, it's usually granted automatically on application.

Otherwise, if they refuse, you'll need to apply directly to the court but Optima may challenge it. Where time allows, it can be done by letter and is preferable, else you'll need to apply at the hearing.

 

I very much doubt that any court would grant a final order when they are aware of a pending set aside motion against the original interim order, they don't like to be overturned.

This will be the grounds of your adjournment request, should it be needed.

 

As to mounting a defence, others on here are much more clued up than I'll ever be on the subject, there are court protocols to be followed that they'll be able to advise on.

I do hope it doesn't get to that stage but if it does and no suitable advice is offered, press the triangle at the bottom to alert the site team who'll get you the right help.

 

Please note - the above is to the best of my current knowledge and other options may be available or advisable.

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Thank you Justace.

 

I have based my actions on advice here, from the CAB and the National Debtline. It is a little frustrating that even when one has done what they have been advised and believe they should, nothing seems to get resolved quickly. There is always that nagging doubt that despite best efforts things could still blow up in one's face.

 

I suppose I will just have to wait and see now.

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  • 4 weeks later...

This case is starting to get a little strange, but that is maybe what cases do. My Charge Order hearing was adjourned when the case was transferred to my preferred court.

 

I have received a copy of the credit agreement, as requested, but it does not look complete to me. Logic says that I should challenge this, but I do not want the court to think I am wasting their time. What should it include on the copy?

 

My set aside application has not assessed yet. I have not heard whether it has been accepted or dismissed, and it has been about a month. I have chased it up with the court, because I know they have it, but as yet they have not replied. I did ask for the case to be stopped or stayed until the hearing within that application, so the court system seems to have failed either in getting the application assessed or maybe all the papers are together when it was transferred to my preferred court and things may change in the days before the hearing when the Judge reads everything?

 

A date for the Charge Order hearing has been set. All I really want to try and sort out with this case is whether the credit agreement is actually correct and enforceable (in the court's opinion) and if it is, arrange a payment plan. Equally, I do not want to aggravate the Judge. My proposed payment plan will pay off the sum within the life of the CCJ. As the interim charge notice had already been applied for before I knew about the case (one reason for the set aside application), I could not submit the form to vary and of course I had not had the N9A or court papers. The original judgement (in my absence) was forthwith.

 

I have already submitted my evidence for the charge order hearing, making an initial reference to the set aside case being in the system with copies attached, but I was going to submit the repayment offer in addition to that so that the court has all my cards on the table for the charge order hearing. I was also going to ask that if the court still rules for the charge order, which I have objected to, that no further action can be taken if the payments are met. I have considered that the set aside application could kick in between now and then.

 

Am I missing a vital step or process, or an official piece of paperwork I need to submit? This was also my logic in getting all my cards on the table with the court as soon as possible. Regarding forms or applications, the CAB and ND Helpline do not seem to be able to give me a definitive answer, although they all agree the cards on the table method is probably wise so I do not miss an opportunity to try and get this sorted. I thought I should also request the Charge Order hearing is adjourned, but i am not sure that my voice counts for much in the bigger picture.

 

Thank you for any help or suggestions.

Edited by Ellison50
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  • dx100uk changed the title to MBNA/Optima Legal Services debt going for CO.
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