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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Repossession hearing on Monday SUSPENDED


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Hi, check in after you have taken the papers to the court tomorrow (or over the weekend) and I will run through the court hearing procedure with you and also let you have a copy of the Norgan case law we have quoted in your statement - just so you know what it is (you don't need it in court, it's just for you to read).

 

Ell

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Hi Ell

 

I will be sure to do that. I would like a copy of the norgan case law actually, if you would like to send it. Would you like me to pm you with my email address?

 

Kerryxxx

 

Hi, check in after you have taken the papers to the court tomorrow (or over the weekend) and I will run through the court hearing procedure with you and also let you have a copy of the Norgan case law we have quoted in your statement - just so you know what it is (you don't need it in court, it's just for you to read).

 

Ell

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Copy of the Norgan case law affixed :)

Cheltenham & Gloucester v Norgan.doc

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Hi there, if you can show the judge that you are able to make the payments going forward I see no reason why you shouldn't get a suspended possession.

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Thanks Ell-enn. We are covering all possibilities at the moment:

 

Applying to council for housing just in case

 

After monday, will be seeking valuations from 3 agents (if anyone knows about HIPs and how much they are likely to cost, and also if we have to pay upfront, that would be useful!)

 

My friend is also looking at all the benefits we should be getting but don't know about.

 

I'm feeling a little bit more positive this morning. As my best mate said, if even it doesn't go in our favour (which from what you have said, they should), we won't be on the streets. We will find somewhere!

 

I'm now going to get the forms to the court, and forget all about it until monday.

 

Thank you all so much for your help. If we were all local, I'd owe you all a pint or three!

 

Kxx

 

Hi there, if you can show the judge that you are able to make the payments going forward I see no reason why you shouldn't get a suspended possession.
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Hi K,

 

The cheapest price I have seen for a hip is £200 plus VAT. That is from an independent company. Some estate agents charge about £350 plus VAT so I'd certainly do an internet search for an independent company close to where you live.

 

Some estate agents will do the hip and maybe add it to their commission and the end if you give them the sole instruction.

 

Hope that helps.

 

DD

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Kezz

on monday when you go to court, the lenders represantative will ask you to go into a private room and have a chat. Please decline this offer as all they want to do is intimidate you.

Above all please stay strong for your boyfriend and speak confidently to the judge, he is human like us all.

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I agree with Vickson, they have been known to back out of the pre-court agreements and as you have previously tried to negotiate and they didnt want to know they have a weak case under the new pre-court protocols.

 

Good luck on this one and let us know what happens on Monday. If you get a call telling you NOT to go to court don't take their word for it, go to court just in case - again a 'misunderstanding of communication' has been known to take place.

 

GE Money may not make as much as expected now the price of the market has dropped - they are just going through the motions because THEY CAN.

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Well we have handed the defence form to the court so it's down to the waiting game now. I'm bearing up slightly. This whole thing has been so very stressful. I will be glad when we are out of this and into a new place starting a new life. Hopefully, that wont be very long coming.

 

Kxxx

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Good luck for monday too

 

im helping with Ell-enn's help my friend on survivor_13 on her thread

 

take care

 

laters angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Just to say good luck for Monday.:)

 

One day at a time is the best way to approach this at the moment.

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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I agree

 

I'm trying not to dwell on the situation and really, in some ways, this could possibly be the best thing to happen, because it gets my boyfriend out of that flat!

 

It's too small, too expensive and the area is terrible!

 

I have been so shocked at how many options are open to him. I have spent the past 24 hours talking to people in the know about his options re council housing and it looks like even now, with his mental illness he would be in priority need. So hes going to apply next week. Personally, I'm seeing this as a golden opportunity for him to start again. If we are both strong enough to weather this bit, then it will be good.

 

My main fear was that he would be living on the streets, but we have been assured that would not happen.

 

So, fingers crossed!

 

Thank you all so much for your help. God knows how stressful and scary it is. I've gone from panick attacks, to crying, to tiredness to proactive, all in that circle in the last 36 hours. But on the whole I feel positive.

 

Kxxx

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Good on you Kezzakins and your boyfriend

 

it is scary and boy ive been there myself facing repossession last year but you know its all about self learning and being as much as you can be positive

 

all the emotions kick in and you do feel tired but hey ho, you are still fighting this and that s good

 

keep happy and looking forward to hearing a good result

 

laters have a sunny day angel x

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Not wishing to be difficult but I would firstly see if there is a duty solicitor/cab/shelter rep at court, as they can talk for you. Secondly, you may be surprised at speaking with the representative as I hear that GE have given mandates to the agents representing them which may well surprise you!

 

Good luck and if you need any advice please shout!

 

Mark

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Boyfriend went to court. Suspended repossession. As long as we stick to payment arrangement we ok. Now we are going to sort our lives out, and the boy needs to get better and go back to work!

 

Thank you all for your help. You have been amazing!

 

Kxxx

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That's fantastic ! well done, I'm so pleased for you :)

 

Ellx

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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That's fantastic ! well done, I'm so pleased for you :)

 

Ellx

 

AND A BIG THANK YOU TO ELL-ENN FOR ALL THE GREAT ADVICE!! :D:D:D

If you feel I've helped then by all means click my star to the left...a simple "thank you" costs nothing! ;)

 

Restons MBNA -v- WelshMam

 

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hey Kezz and boyfriend

 

fantastic news to read just logged in

 

again everyone here has just been amazing, that s what unites us all

 

keep happy all

 

have a sunny day

 

laters angel x:)

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Well done - really pleased for you . Hope you manage to get back on your feet now.

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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