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    • Standard form being sent to large numbers of claimants. Just answer as the form asks.  No need to  go into any detail, unless the forms asks for specific details of how health impacts on daily activities. If you are worried contact Citizens Advice as they are experts with PIP, as they are trained to understand what evidence is required for assessments.
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    • In 2017 my wife was given PIP and I finally, officially, became her carer. In 2019 she was reviewed and we were told it would be done by phone to make it easier for her as she has mobility issues and anxiety. The review was very simple, Has anything changed? No, ok, we'll stay as you are then. In 2022 a second review, this time by phone again but with an awkward given at the end for 5 years. Today, we got a new review letter (I know wait lists are bad, but I dont think the wait will take til 2027 for a decision). We're a bit confused because it's a letter, not a phone call as before. The form is just questions that ask "has anything changed" Now, since 2017, nothing has changed except we had our home adapted via disability grant. This was noted in the phone calls. So we should really write that nothing has changed in the last 2 years. The adaptations have been mentioned in both previous phone reviews, but not in writing so I guess we should bring it up. But we feel that they want us to explain everything as if it were a new claim again... And are worried if we miss something in the original claim or the phone calls she will risk losing part of the award (a 2 point swing could be really bad) It does just say "has anything changed?" But in dealing with ESA prior to getting PIP, answering the question asked "has your condition worsened or improved" at a review process with a simple "no, I'm still the same" somehow led to ESA ending and needing appeal. So just want a bit of guidance. How much detail is needed? Is minimal ok? Or should we be blunt with the fact nothing has changed, and bullet point the things she struggles with in each section?   I know the obvious thing is to just explain it all,but over 10 years the sheer amount of times the poor woman has had ESA or PIP stopped/refused just because something was missed out in their report, or they felt it meant a new claim should be made, or that they judged her healthy because we missed a tiny thing in our forms. During COVID it finally seemed like it was all just going to be smooth, especially with the phone reviews and the 5 year reward, but here we are. We just want to make sure we have the least chance to trip ourselves up, but making sure we have what is expected if you get me? I wish I still had a copy of the forms from 2017, because I could just verbatim copy them and add in about the adaptation, but (ironically) we lost our photocopies we kept of them when the house was being adapted
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SPML mortgage and want to sell


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Hi all, I bought my house back in 2006 after gaining a mortgage from SPML. The mortgage is fully up-to-date and slightly in credit. As this was my first property I learned quite a lot about the buying process, but have absolutely none when it comes to selling.

 

Do I need to tell Acenden that I intend to put the house on the market? Also has anyone had any experience selling a house with a mortgage managed by them? I need to have a read through of the T&C's so I can check to see what charges they might try and slap on.

 

The other point is that I have always paid by BACS transfer direct from my bank account to theirs. I was originally told when the new fees we're coming into effect that BACS transfers would not attract the £5 charge, yet I was fold earlier this month that it will. Is it me or is it a bit cheeky to apply this charge when the account is in credit and is regularly paid?

 

Thanks.

ftolad v. Lowell - Statute Barred letter - * WON *

ftolad v. Scotcall - CCA'd, no agreement - * WON *

ftolad v. Mac Hall:

Still ongoing, official complaints procedure requested - 14 days to comply before TS, OFT and FOS.

 

All thanks to advice from CAG. :)

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Hi ftolad

 

you do need to tell SPML that you are going to put the house on the market, but watch them as they will put a lot of charges on the account for paying it up early. I would check what these charges may be so that you could challenge them.

 

I am sure other Caggers will agree with me.

 

best of luck with the sale.

 

jasperpad

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Hi ftolad

 

you do need to tell SPML that you are going to put the house on the market, but watch them as they will put a lot of charges on the account for paying it up early. I would check what these charges may be so that you could challenge them.

 

I am sure other Caggers will agree with me.

 

best of luck with the sale.

 

jasperpad

 

I've just rooted out the offer and terms and conditions. I'm outside the expensive period for repayment so according to the offer there's just the Eary Repayment and Deeds Release fee, which is good. I just hope that it's a reasonably quick sale, but it's certainly a shame that there are thrrre other properties in my row for sale - two of them renovations.

ftolad v. Lowell - Statute Barred letter - * WON *

ftolad v. Scotcall - CCA'd, no agreement - * WON *

ftolad v. Mac Hall:

Still ongoing, official complaints procedure requested - 14 days to comply before TS, OFT and FOS.

 

All thanks to advice from CAG. :)

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I've just spoken to Acenden, they seem to be pretty busy this morning. They've confirmed two things for me. The charges are listed under section 10 of my mortgage offer, so for me it's £190 for the Early Repayment Fee and the Deeds Release Fee. I also need to pay £35 for the up-to-date redemption figure.

 

They also confirmed that I do not need to inform them if I wanted to put the house on the market.

 

:-)

ftolad v. Lowell - Statute Barred letter - * WON *

ftolad v. Scotcall - CCA'd, no agreement - * WON *

ftolad v. Mac Hall:

Still ongoing, official complaints procedure requested - 14 days to comply before TS, OFT and FOS.

 

All thanks to advice from CAG. :)

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