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    • I made that payment on 13th Feb, then it all went down hill. 
    • Massive potentially that payment has been made in some form as accompanying evidence to your financial difficulties.  And yes, but add some more zing to the email if it goes to the CEO - You need to make them understand what they have done. And telling the CEO  / MD of the biz what their actions have done to you - It adds to the complaint weighting.    
    • I have just found an email (and checked and verified it on my MCB account online) and I did make a payment to them, but then obvs didn't after that. Will that make any difference to my case? 
    • This is what I have said in my email of complaint:   On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I have found myself in financial difficulty and I contacted you on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months and I fully explained why I was requesting this and asked for your help. I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name.  I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this.  What I would like you to do is to please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP. If you fail to resolve my complaint within 8 weeks, or if matters are not settled to my satisfaction, I will have no alternative but to refer my complaint to the Financial Ombudsman Service. I look forward to hearing from you. Yours faithfully, Should I send something along those lines to the CEO? 
    • Right... Misuse of Facility is a Cat 6 and is considered the worst out of all of the CIFAS Categories for CIFAS Markers.  However lets see what happens when MCB come back to you. Make sure you refer it to the CEO.    IF YOU DONT HAVE A VALID REASON FOR THE ISSUE WITH PAYMENTS ETC - Then the marker will stay.   
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Baldrik v Natwest ***WON***


baldrick
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Here's my polite no to Cobbetts sent today, drawn from other threads, thanx

 

 

 

Cobbetts LLP

Ship Canal House

King Street

Manchester

M2 4WB

 

 

Claim No: xxxxxxx

Account No: xxxxxxx

Sort Code: xxxxxx

 

 

3rd November 2006

 

Response to settlement offer

 

Dear Sirs

 

Thank you for your letter dated 1st November 2006.

I respectfully decline your client’s offer of settlement and request, once again, that they return to me all charges imposed on this account (currently £xxxxxx) plus further costs that occurred by claiming these charges back , totalling £xxxxxx

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

 

I will be willing to withdraw my claim upon receipt of unconditional full settlement of my claim.

 

I trust this clarifies my position.

 

Yours faithfully

 

 

Baldrick

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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I've got my notice of Allocation to the Small Claims track today but it also includes the following point.

"The Claimant shall by the 24th November 2006 file and serve answers to the request for further Informatiom dated 11th October 2006 and served by the Defendant"

It seems that the court is supporting the defendants CPR18 request, I could do with some advice here. Has anyone else had this request from the court? Do I just follow one of the CPR18 replies?

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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I had to respond to a Part 18 request. This was given to me by another user and was, I believe written with the assistance of Bankfodder.

 

Make sure it ties in with the questions in the sequence they are asked but if its Cobbetts standard request it shouldn't be a problem.

 

-----------------------------------------------------------------------

 

Response to CPR Part 18 Request

Claim No: XXXXXXXX

 

Dear Ms. Burgoyne,

 

Now that this matter has been allocated to the small claims track, please find below my responses to your part 18 enquiry.

 

Please understand that it is clear to me and to the court that you are asking questions which are already within your knowledge and as such serve merely as an attempt to obstruct and intimidate legitimate claimants acting in person.

 

For your information and the information of the court I state here that one copy of my schedule of charges was sent to your Manchester office by recorded delivery on 15th September 2006 and a second copy was delivered by hand to your Manchester office on 6th October 2006 and a signed receipt obtained.

 

Paragraph 2.1:-

 

Account Name: xxxxxxxx

Account Number: XXXXXXXX

Sort Code: XXXXXX

 

Paragraph 2.2:-

 

This is contained in the attached schedule of charges which has already been provided to you on two previous occasions and to your client a further two previous occasions.

 

Paragraph 2.3:-

 

(a). Yes.

(b). This has been explained on the particulars of claim.

©. Not applicable.

(d). This is contained in the particulars of claim. Under common law and unfair terms in consumer contract regulations the defendant is entitled only to recover actual losses caused by the claimants breach.

(e). Not applicable.

 

Paragraph 4.1:-

 

Please refer to your standard terms and conditions which form the basis of your current account contract.

 

Paragraph 4.2:-

 

Yes.

 

Paragraph 4.3:-

 

This information is contained in the attached schedule of charges. Four copies of which have been previously supplied to either you or your client.

 

Paragraph 6:-

 

This information is contained in the particulars of claim, but for the avoidance of doubt, it is settled law that the defendant is only entitled to recover actual losses incurred by the claimants’ breach.

 

 

Yours sincerely,

----------------------------------------------------------------------

 

While I was at it I also served a Part 18 request of my own like this. I'm assuming that you have had the standard defence as well.

 

 

IN THE XXXXXXXX COUNTY COURT CLAIM NO XXXXXXX

 

BETWEEN:

 

MR BALDRICK

Claimant

 

And

 

NatWest BANK PLC Defendant

 

 

 

 

 

 

REQUEST FOR FURTHER INFORMATION AND CLARIFICATION

 

 

 

 

 

 

NOTE – IMPORTANT

 

 

 

 

1. This request is served pursuant to CPR Part18

 

 

2. The reason(s) why this request has been served are set out in the Response to Defence which has been served by the Claimant

 

 

3. You are asked to provide a response to this request in accordance with CPR Part 18 by (insert date 14 days from date of request)

 

 

4. If you are unable to provide a response by this date then you should immediately contact the Claimant and tell her when you will be able to provide a response.

 

 

5. In the event that you do not provide an adequate response to this request by this date (or such other date as may be agreed by the Claimant) then the Claimant will apply to the Court for an order requiring you to provide the information requested.

 

 

 

 

 

The Request

 

 

1. In the Defence you state: Further, the Claimant is required to plead and prove that the charges which have been debited are unreasonable; (b) all facts and matters relied upon by the Claimant in support of this case and © what charges would have been reasonable.

 

2. Please provide the following particulars to enable the Claimant to respond adequately to the Defence

 

2.1 In relation to each charge identified by the Claimant in response to the Defendants request pursuant to CPR Part 18, please provide the actual cost incurred by the Defendant in administering the alleged breach giving rise to the charge.

 

Dated XXXXXXXXX

 

 

 

 

General opinion is that they won't want to disclose and will offer a settlement of some sort

 

Hope this is of help but please feel free to take other opinions before launching yourself off the deep end.

 

 

 

 

 

 

  • Haha 3

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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Paul, thanks so much, this is exactly what I was looking for, I'll digest and sort out my response in due course.

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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I've completed my CPR18 request for Cobbetts with only slight adjustment from Paul's template, and I've filed my CPR18 request asking " in relation to each charge identified by the Claimant in response to the Defendants request pursuant to CPR18, please provide the actual cost incurred by the Defendant in administering the alleged breach giving rise to the charge" They have 14 days to respond.

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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I've been looking forward to writing this post for several months

I've won

but they've put to be paid into a closed account on the cheque!

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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and in the post a cheque for £200 from ACE, not a bad day, must start the next claim

  • Haha 1

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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Yes well done.

Please take some time to fill out the survey (top of page ):)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Already replied in my thread Baldrick, but its such great news I'll say it again.....WELL DONE!!

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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I've spoken to Cobbetts this morning and they(Anne Marie Bolan) has said they will issue another cheque. Meanwwhile I've posted the other one back, sorry to see it go, it gave me a nice warm feeling in the wallet department. Thanks to everyone who has helped me and offered congrats, good luck to all those still claiming, and newbies can see my case has been very straight forward.

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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Congratulations!:)

 

Hope my claim goes as well!

Son v Halifax settled in full £292

Another son v Halifax settled in full £30

Bigmama59 v NatWest settled in full £4739.69:)

Son v Halifax 2nd claim settled in full £130

Bigmama v Halifax settled in full £1125

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Received a letter from Natwest today offering me £70 for my second account, since I'm claiming £160 and I think I've proved my resolve, I'm inclined to decline

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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Still not received my replacement cheque from Natwest, so I've faxed the court today asking them to set a date for the hearing, this might speed them up

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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Hi Congratulations. Can you or anyonne else answer a question please?

 

Sent my letter to decline 50% offer last week, today got their AQ filed by them at court. in 'other information' they have written "case management directions cannot be proposed until the claiment serves a reply to the request for Further Information which was due on 22 November. In light of this, the defendant may amed its defense or apply to strike out'

 

is this just their ususal scare tactics since all the correct paperwork has been sent and by the due date, i told them the CPR 18 thing did not apply using templates from library, but also sent another copy of the claim schedule.

 

thanks anij

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You might aswell answer the CPR18, it is just a delaying tactic but its probably quicker in the end, if you counter CPR18 they'll probably fold as they just can't answer the question of "what are the actual costs incurred"

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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Brunette...phone them up, I presume your letter is the SAR(subject access request) for statements. There's a number for the data protection dept in the RBS that handles all this 01316261165 ask for Joyce Tudor. Well I've just received the replacement cheque and banked it fast as I could. It'll be a good Christmas after all.

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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Baldrick

 

Just about to send off LBA to GnatWest. What interest rate did you use?

 

They've been hitting me with about 15-16% contractual rate regularly, but do I have to use the Statutory 8% in reclaiming?

 

The rate has gone up and down over the last couple of years, which makes calculating it difficult.

 

Should I just pick a 'ball park' rate (12%?) which seems reasonable?

 

Todge.

 

PS: Well done, by the way. Very encouraging result.

"Weasel (n): any person or group that operates in that vast grey area between good ethical behaviour and the sort of activities that might send you to jail".

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Todge, you can only claim the interest when you make a court claim, and then its 8%

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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Hi Congratulations. Can you or anyonne else answer a question please?

 

Sent my letter to decline 50% offer last week, today got their AQ filed by them at court. in 'other information' they have written "case management directions cannot be proposed until the claiment serves a reply to the request for Further Information which was due on 22 November. In light of this, the defendant may amed its defense or apply to strike out'

 

is this just their ususal scare tactics since all the correct paperwork has been sent and by the due date, i told them the CPR 18 thing did not apply using templates from library, but also sent another copy of the claim schedule.

 

thanks anij

Anij,

Request for further information pursuant to CPR18..if you haven't had one, contact the court, they can be helpful, I wouldn't just wait.

NatWest claim filed 7th Sept, acknowledged 13/9, filed judgement by default 12/10/06,defence and cpr18 rec'd 13/10, Cobbetts AQ rec'd 1/11/06, offered £2000 2/11, refusal sent 3/11, cheque recd 18/11 for £3854.54...WON

Natwest 2nd account S.A.R - (Subject Access Request) sent 19/9,request for payment sent 2/11, £165

Ace Cards & gifts S.A.R - (Subject Access Request) sent 19/9, statements received 27/9, request for refund of £259 sent 28/9

***WON Ace cheque received 18/11***

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