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    • What do you guys think the chances are for her?   She followed the law, they didnt, then they engage in deception, would the judge take kindly to being lied to by these clowns? If we have a case then we should proceed and not allow these blatant dishonest cheaters to succeed 
    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Overclockers PC Issues


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Evening all, I was looking for some advice regarding some PC issues. I purchased a new PC, it wasn't cheap, but was a good spec. Since then, the timeline is as follows:

 

 

  • 20th Jan, system purchased on Overclockers website
  • 22nd Jan, dead on arrival. Customer support suggest graphics card issues, return card (at own expense!)
  • 29th Jan, replacement card doesn't help, whole system returned.
  • Early/mid Feb - system working fine
  • 28th Feb, system fails - support suggests power supply issue, return PSU (at my own expense again!). PSU gets sent back to manufacturer for investigation.
  • 26th Mar, new PSU received - doesn't help. Whole system returned.
  • 12th Apr, system received back. Now works, but constant lock ups/blue screen of death.

To date, I've been able to use it for about 2 weeks despite having it for nearly 3 months.

 

What are my rights on this, given that it is a series of faults rather than one big issue they have failed to fix?

 

I have spent quite a lot of money on phone calls to tech support, and on postage fees. I also have to take time off work to deal with couriers etc, and I can't be bothered to keep going through it. I was thinking of rejecting it somehow, although I paid with debit rather than a credit card. What should I do?

 

Thanks for your help.

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Contact them by writing immediately, send it via recorded delivery stating that you are formally rejecting the goods under the sale of goods act 1979.

 

See here for a template letter, just fill in the blanks and you're away.

 

https://consumer-tools.direct.gov.uk/consumer-advice/template_letters/SGA1979/

 

They will probably try and fob you off by offering a reduced refund but for a 3 month old system this is laughable. I wouldn't accept a penny less than the full amount originally paid. I would also consider claiming back for all your additional postage costs returning faulty components back to them. Given that the system is still well within warranty, THEY should have been responsible for these in the first place.

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  • 2 weeks later...

Just to update, I have contacted them using the template as suggested, but stopping short of formally rejecting so as to give them a final chance to resolve. They have offered a refund of costs incurred, and a new system as replacement (i.e. not a rebuild of the old one, a brand new one). As the system I specced was pretty much my ideal, I'm minded to accept for now. Thanks for the help

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