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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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givitback v Alliance & Leicster (ERC) ** WON **


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Well guys, I've been following this section of the site with great interest. I sold my house and redeemed my A&L mortgage in August 2005. I was in a 2 year fixed rate which started in March 2004 & redeemed early 17 months later at a cost of £2014.60.

 

I copied Zoot's letter (fantastic Zoot, thanks) requesting that amount plus £60 of late payment fees back & have today received the following reply:

 

"I have noted everything you have said but I am afraid we do not agree with your views on the legality of the charges you highlight in your letter. As such, I regret that it will not be possible to agree to your request to refund the charges to you.

 

The fees totalling £60 relate to unpaid direct debit payments and have been applied in according with A&L's tarriff of charges.

 

The Early Repayment Charge of £2014.60 has been applied in line with the terms & conditions of your mortgage which you accepted. I enclose a copy of your mortgage offer & have highlighted the part that explains about the repayment fee period*." (also noted below)

 

Highlighted bit from the Mortgage Offer document in exact words:

"The repayment fee period means the period of time starting on and including the day of funds release and ending after the following periods have expired.

 

The repayment fee means a sum of money equivalent to 180 days (ie. approximately six months) interest at the basic rate during the period starting on the day of funds release and ending after 2 years.

 

 

Now, I'm assuming that the repayment fee is the £2014.60 ERC. Frankly, I'm confused. I'm quite clear on the £60 charges but I'm not quite sure where to go next with the ERC. Any advice would be gratefully received.

 

(Note: Statement description is Early Repayment Charge £2014.60)

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Yes, looks like the ERC is £2014.60...not quite sure what you mean where to go? Do you mean how to word your letter?

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Use the template LBA from the library just make appropriate changes to reflect that it is ERC and late payment fees.

 

There is nothing really to add at this stage. You might want to incorporate a bit to respond to their letter by stating that the fact that you agreed to the terms will have no bearing on whether they would be classed as a penalty charge in court of law.

 

Good luck

 

Zoot

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  • 2 weeks later...

OK, so the A&L have replied to my LBA with a standard response which repeats what they said before ie. that they don't agree with me. A couple of questions?

 

I haven't had a breakdown of how their fees are calculated, do I need this? (They referred me to a section in the T&Cs which explains the %age that they take as an ERC.)

 

Do we claim the whole fee anyway, regardless of their actual costs, the same way we do for bank charges?

 

Should I now just file a MoneyClaim?

 

Hmm, that's 3 questions!

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I haven't had a breakdown of how their fees are calculated, do I need this? (They referred me to a section in the T&Cs which explains the %age that they take as an ERC.)

 

 

If they have not explained how the ERC equates to a genuine estimate of their losses then likelihood is its a penalty.

 

Do we claim the whole fee anyway, regardless of their actual costs, the same way we do for bank charges?

 

 

Yes. Its either a penalty clause unenforceable in its entirety or a liquidated damages clause in which case valid. If it is a panalty they may then claim for any actual loss they have in fact occured, but would need to plead and prove each loss and this would be subject to s.4 UCTA.

 

Should I now just file a MoneyClaim?

 

 

 

If its been 14 days since LBA yes.

 

Best of luck

 

Zoot

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  • 4 weeks later...
  • 4 weeks later...

The Alliance & Leicester had until Friday to lodge their defence. Cheque received on Saturday dated 17.11.06 in full settlement of claim. I am absolutely over the moon! Donation will be sent as soon as cheque is cleared. Thanks everyone for their help and hopefully this helps other people who are wanting to recover their ERCs.

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Fantastic news giveitback!!!

 

If only they were all that easy.

 

You'll be having a great Christmas now - well done.

 

:D :D :D :D

Ellielou x

Halifax 1

WON - £1,355.49 21/07/06

MINT

WON - £273.81 14/09/06

First Direct

WON - £913.50 01/09/06

Capital One

WON - £130.13 03/11/06

Halifax 2

WON - £188.03 01/12/06

 

Kensington Mortgages ERC

MCOL for £6,204.39 Discontinued

Halifax Mortgage Admin fee

WON - £10.00

Direct Line Mortgage Redemption Fee

WON - £99.00

Halifax 3

MCOL for £109.01 reg 07/03/07

 

http://petitions.pm.gov.uk/redemptionfees/

Please sign this petition x

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My goodness, that was quick! congrats...

Barclays Bank

13/9/06 - ACCEPTED HALF ON BOTH A/Cs

HSBC

21/10/06 - SETTLED IN FULL

Preferred Mortgages

11/8/06 - prelim let sent - redemption fee

12/07 - case dropped

Halifax B/S

2/07 settled in full

Halifax visa card

MCOL due

Citicards & Hillesden

2/07 Data Protection Act & CCA let sent

3/07 Prelim let sent

4/07 LBA sent

Barclaycard

04/07 offer received for 1/3 - refused

Argos Card services

Half offered - refused

PPI Claims:

8/12 MBNA Loan settled in full

7/12 Barclayloan settled in full

9/12 Liverpool Victoria settled in full

7/12 Barclaycard claim rejected

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Brilliant News - well done!

 

:D

--------------------------------------------------------------

HSBC

Settled in FULL on 8/8/06 - £3619.53

:D

CAPITAL ONE

Settled in Full on 6/9/06 - £84.76

:D

ABBEY NATIONAL (Old N&P Mortgage)

Settled In Full on 2/3/07 - £307.13

:D

SPML

*Court Case Withdrawn - family illness*

MORTGAGES PLC

*Court Case Withdrawn - family illness*

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Fantastic news - I am so pleased for you.

 

xxx

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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:) :) :) Well done giveitback so pleased for you and mighty quick. Hope this sets the ball rolling for a lot of people out there including ourselves. Enjoy!!

Catherine Bear

xx

:D :D :DMoney in account £13216.66!!!!

GMAC - stmnts rec'vd letter requesting £1662 refund of chrges MCOL on line being issued for ERC

SPML - issued MCOL on 21.11.06!

Kensington - statements received letter requesting £2455.55 refund of charges issuing MCOL for ERC

MBNA - refund £341 offered-sent letter requesting refund of £3846.59 charges!!!!!!

Capital One-going to issue MCOL for £1243!

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Well guys, I've been following this section of the site with great interest. I sold my house and redeemed my A&L mortgage in August 2005. I was in a 2 year fixed rate which started in March 2004 & redeemed early 17 months later at a cost of £2014.60.

 

I copied Zoot's letter (fantastic Zoot, thanks) requesting that amount plus £60 of late payment fees back & have today received the following reply:

 

"I have noted everything you have said but I am afraid we do not agree with your views on the legality of the charges you highlight in your letter. As such, I regret that it will not be possible to agree to your request to refund the charges to you.

 

The fees totalling £60 relate to unpaid direct debit payments and have been applied in according with A&L's tarriff of charges.

 

The Early Repayment Charge of £2014.60 has been applied in line with the terms & conditions of your mortgage which you accepted. I enclose a copy of your mortgage offer & have highlighted the part that explains about the repayment fee period*." (also noted below)

 

Highlighted bit from the Mortgage Offer document in exact words:

"The repayment fee period means the period of time starting on and including the day of funds release and ending after the following periods have expired.

 

The repayment fee means a sum of money equivalent to 180 days (ie. approximately six months) interest at the basic rate during the period starting on the day of funds release and ending after 2 years.

 

 

Now, I'm assuming that the repayment fee is the £2014.60 ERC. Frankly, I'm confused. I'm quite clear on the £60 charges but I'm not quite sure where to go next with the ERC. Any advice would be gratefully received.

 

(Note: Statement description is Early Repayment Charge £2014.60)

Hi

 

Did you have any luck reclaiming ERC as the A & L charged me £3000

 

Thanks for any advice

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Hi

 

Did you have any luck reclaiming ERC as the A & L charged me £3000

 

Thanks for any advice

 

As Giveitback said above they settled in full. If you read the thread properly you will see his claim was for an ERC and charges.

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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