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Sent DPA letter 21 days ago No reply yet


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They must have read my mind!! arrived in the post this AM and no charge.

 

I'm sending off my request for charges to be refunded to me this afternoon £350.

 

Will let you know.

Simon M Daymond-Harris

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Since my last post, I have received a letter saying thatthey dont think the charges are unfair and that they won't refund my money. I then sent them a final letter before action, to which they offered me £125. I sent them a letter saying that I would be happy to accept the £125, but I would also need them to refund the rest too and that I would be happy to go through the court process to get it back.

 

They have until Friday 5th May to refund it.

 

Doest anyone know how, if at all, binding these confidentiallity things people are asked to agree to when receiving a refund are?

 

Thanks.

Simon M Daymond-Harris

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Very.

 

If you agree to confidentiality and break the agreement, they can pursue you for repayment of what they paid you, their costs in doing so, etc...

 

If you don't trust yourself to keep quiet, or simply if you don't want restrictions on getting YOUR money back, don't agree to it. It won't make the slightest difference to the end result, it's only a bonus to the banks if they can get one less person to yell it from the rooftops.

 

My personal feeling is that if they're ready to pay up when demanding confidentiality, they're ready to pay up anyway. My attitude to NWB was "hell, no, it's my way or my way", and it was my way, lol. (a very satisfying experience, btw)

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This morning I received:

 

' Thank you for your letter dated 28th April.

I confirm that my offer was made in full and final settlement of your complaint with Barclays Bank PLC and therefore I will not be able to pay the sum of £125 as an interim measure. I acknowledge that you require your claim to be settled in full and note your additional comments. However, after careful consideration, I regret that I am not able to increase my offer.

 

If you would like to accept my offer of £125, please sign and return the acceptance form enclosed with my letter of 24th April. If you do not wish to accept this offer, I apologise in advance as it would appear we are unable to reach an amicable resolution.

Yours sincerely

Lawrence White

Customer Relations Manager'

 

I have today issued a moneyclaim for the £350.00 plus £118.62 plus the court fee of £50.00

 

If, by some way, the bank insist on a confidentiallity agreement, then I will agree to it and you will hear no more about this claim. If they don't - well I'll let you know.

Simon M Daymond-Harris

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This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

Simon M Daymond-Harris

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